This analysis describes what Instacart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The refund window is narrow and subject to a usage condition, meaning any use of Instacart+ benefits during the 5-day window forfeits the right to a refund entirely.
A reader who uses any Instacart+ benefit within the first 5 days of a paid annual term or renewal loses eligibility for a refund, even if they cancel within that same window.
How other platforms handle this
For subscribers and purchasers of Virtual Items residing in the Republic of Korea: in accordance with local law, you are entitled to a full refund of your subscription and/or unused Virtual Items during the 7 days following the purchase.
If you are on a paid subscription and we discontinue the Service you are using during your subscription...if we're unable to do so, we will provide you a pro-rata refund of fees prepaid for the remaining period of your subscription.
The refund will cover the relevant subscription fee prorated from the date you request cancellation to the end of the relevant subscription period you have paid for.
"Annual memberships: If canceled within the first 5 calendar days of a paid term or renewal, you may receive a refund of the membership fee—but only if you have not used Instacart+ benefits during that period.Excerpt from Instacart's Terms of Service (Superseded Capture)
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The refund window is narrow and subject to a usage condition, meaning any use of Instacart+ benefits during the 5-day window forfeits the right to a refund entirely.
A reader who uses any Instacart+ benefit within the first 5 days of a paid annual term or renewal loses eligibility for a refund, even if they cancel within that same window.
ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Instacart.