9 Total
2 High severity
6 Medium severity
1 Low severity
Summary

This agreement establishes the terms governing use of Perplexity AI's search and answer service, including account creation, content submission, and data usage policies. The agreement includes a mandatory arbitration clause and class action waiver that establish individual arbitration as the required dispute resolution mechanism. Users may opt out of arbitration by submitting written notice to the designated legal contact within thirty days of account creation.

Technical / Legal Breakdown

This document governs user access to and use of Perplexity AI's services, including its AI-powered search and answer engine, establishing a binding agreement between Perplexity AI Inc. and its users upon account creation or service use. The agreement states that users grant Perplexity a broad license to use submitted content, that the service is provided 'as is' with significant warranty disclaimers, and that liability is capped at amounts paid in the prior twelve months or one hundred dollars, whichever is greater. The arbitration clause requires individual binding arbitration for most disputes and includes a class action waiver, with a thirty-day opt-out window from first account creation, which is operationally significant given that AI-generated outputs may carry accuracy risks that users cannot pursue collectively. The agreement engages the FTC Act regarding unfair or deceptive practices in AI-generated content, CCPA for California residents regarding personal data rights, and COPPA given the minimum age requirement of thirteen years; EU users should note that the governing law and arbitration provisions may interact with GDPR data subject rights and EU consumer protection frameworks, which in some jurisdictions may limit the enforceability of mandatory arbitration clauses.

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1 important change detected

2 versions captured · Last updated: May 2026

What changed Perplexity AI corrected a capitalization error in their footer navigation on May 18, 2026, changing 'Linkedin' to 'LinkedIn'. This is a formatting correction to the company's social media link in the Terms of Service footer and has no operational impact on the substantive terms users operate under.
Why this matters This change has no material impact on consumer rights, obligations, or protections under the Terms of Service. The updated text corrects only a capitalization error in the document footer where Perplexity lists social media links. The substantive terms and conditions governing user access and use remain unchanged.
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High — 2 provisions
Medium — 6 provisions
Low — 1 provision

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Cross-platform context

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Mapped Governance Frameworks

CCPA/CPRA
California, USA
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DMCA
United States Federal
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FAA
United States Federal
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FTC Act Section 5
United States Federal
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GDPR
European Union
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UK GDPR
United Kingdom
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Archival ProvenanceSource & Archival Record
Last Captured May 18, 2026 00:08 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000097
Version ID CA-V-002692
SHA-256 c9921e0f99f05cd64f3f85a6a26d9a37e88e12aed94b338db72b7dc58e524fa1
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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