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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
“IF THE DISPUTE IS SUBJECT TO ARBITRATION, THE ARBITRATOR WILL NOT HAVE THE AUTHORITY TO COMBINE OR AGGREGATE CLAIMS, CONDUCT A CLASS ACTION, OR MAKE AN AWARD TO ANY PERSON OR ENTITY NOT A PARTY TO THE ARBITRATION.”
“After the informal dispute resolution process, any remaining dispute, controversy, or claim...will be resolved by arbitration...You and the Company agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration Rules and Procedures”
“you grant us a license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, and modify Your Content to operate, improve, promote and provide the Services...”
“We reserve the right to change our subscription plans or adjust pricing for the paid Services in any manner and at any time as we may determine in our sole and absolute discretion.”
“the Company may suspend, disable, or delete your Account and/or the Services (or any part of the foregoing) with or without notice, for any or no reason.”
“TO THE EXTENT NOT PROHIBITED BY LAW, YOU AGREE THAT IN NO EVENT WILL THE COMPANY ENTITIES BE LIABLE (A) FOR DAMAGES OF ANY KIND, INCLUDING INDIRECT SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES...HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY”
This document sets out the rules for using Perplexity AI's Services, which are limited to personal, non-commercial use. Perplexity AI can change prices, suspend or delete your account without warning, and keep any feedback you submit—and if something goes wrong, your ability to recover money is capped at $100 or what you paid in the last six months. Any dispute must be resolved through private arbitration, not a court or class action.
Perplexity AI's Terms of Service establish the conditions under which users may access and use the Services, limited to personal, non-commercial purposes. Users grant Perplexity AI a broad license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, and modify their content to operate, improve, promote, and provide the Services, and all feedback submitted becomes Perplexity AI's sole and exclusive property without compensation or notice. Perplexity AI may suspend, disable, or delete accounts with or without notice and for any or no reason, and reserves the right to change subscription plans and pricing in its sole and absolute discretion at any time. Liability of the Company Entities is capped at the greater of $100 or amounts paid in the prior six months, with all indirect, consequential, and punitive damages excluded, and users bear a broad indemnification obligation covering attorneys' fees. Disputes are resolved through final and binding JAMS arbitration conducted in English, with the arbitrator prohibited from consolidating claims or conducting class proceedings.
Users of Perplexity AI's Services operate under a personal, non-commercial use restriction, meaning any commercial use falls outside the permitted license. Subscription payments are nonrefundable with no credits for unused periods, and subscriptions renew automatically at then-current rates, so users must actively cancel to avoid being charged at a new price. Perplexity AI may suspend or delete an account at any time with or without notice and for any or no reason, and any feedback submitted transfers permanently to Perplexity AI without compensation. If a user suffers harm, recoverable damages are capped at the greater of $100 or amounts paid in the prior six months, with no recovery for indirect or consequential losses. Users who wish to avoid automatic renewal charges must cancel their subscription before the next renewal date.
Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.
1 important change detected
7 versions captured · Latest change detected by ConductAtlas: August 2026
We withheld clauses we had published from this document. Each withholding is recorded in our correction log:
“IF THE DISPUTE IS SUBJECT TO ARBITRATION, THE ARBITRATOR WILL NOT HAVE THE AUTHORITY TO COMBINE OR AGGREGATE CLAIMS, CONDUCT A CLASS ACTION, OR MAKE AN AWARD TO ANY PERSON OR ENTITY NOT A PARTY TO THE ARBITRATION.”
“After the informal dispute resolution process, any remaining dispute, controversy, or claim...will be resolved by arbitration...You and the Company agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its …”
“you grant us a license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, and modify Your Content to operate, improve, promote and provide the Services...”
“We reserve the right to change our subscription plans or adjust pricing for the paid Services in any manner and at any time as we may determine in our sole and absolute discretion.”
“the Company may suspend, disable, or delete your Account and/or the Services (or any part of the foregoing) with or without notice, for any or no reason.”
“TO THE EXTENT NOT PROHIBITED BY LAW, YOU AGREE THAT IN NO EVENT WILL THE COMPANY ENTITIES BE LIABLE (A) FOR DAMAGES OF ANY KIND, INCLUDING INDIRECT SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES...HOWEVER CAUSED AND UNDER ANY THEORY OF …”
“All Feedback becomes the sole and exclusive property of the Company, and the Company may use and disclose Feedback in any manner and for any purpose whatsoever without further notice or compensation to you...”
“We hereby permit you to use the Services for your personal, non-commercial use only, provided that you comply with these Terms in connection with all such use.”
“Except as expressly set forth in these Terms or in any country-specific billing and consumer information pages, payments for any subscriptions to the Services are nonrefundable and there are no credits for partially used periods.”
“You agree that if you purchase a subscription, your subscription will automatically renew at the subscription period frequency referenced on your subscription page (or if not designated, then monthly) and at the then-current rates, and your payment method will automatically …”
“THE COMPANY ENTITIES' TOTAL LIABILITY TO YOU FOR ANY DAMAGES FINALLY AWARDED SHALL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100.00), OR THE AMOUNT YOU PAID THE COMPANY ENTITIES, IF ANY, IN THE PAST SIX (6) MONTHS FOR THE …”
“you shall defend, indemnify and hold the Company Entities harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) incurred by the Company Entities arising out of or in connection with...”
Every distinct legal provision identified in this document. Featured provisions appear above with analysis.
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