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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
This document establishes the terms governing access to and use of Calm's app, website, and related services for meditation, sleep, and wellness content. The agreement authorizes automatic renewal of paid subscriptions at the current price at each renewal date, with subscription cancellation required at least 24 hours before the next billing cycle through calm.com/profile/manage-subscription. The document establishes that refunds are not available by default, limits Calm's liability to $50 or amounts paid (whichever is greater), and requires most disputes to be resolved through individual arbitration.
This document constitutes the Terms of Service for Calm.com, Inc., governing use of its websites, mobile applications, and related online services, with a bifurcated jurisdictional structure applying one set of terms to US and non-EEA users and a separate set to EEA, Switzerland, and UK users. The agreement states that users must be at least 16 years old to use the Services, authorizes Calm to automatically charge recurring subscription fees at the then-current price without a fixed rate guarantee, grants Calm a broad royalty-free, sublicensable, worldwide license to use, modify, and distribute User Content in all media formats in connection with operating and marketing the Services, and establishes mandatory individual arbitration for most disputes where permitted by applicable law. The arbitration clause, combined with a damages cap limiting Calm's total liability to the greater of amounts paid or US$50, creates notable practical constraints on user recourse; the agreement expressly states these are 'fundamental elements of the basis of the bargain,' though applicable law in certain jurisdictions may limit enforceability of both the arbitration provision and the liability cap. The document engages GDPR and UK GDPR for EEA and UK users (addressed under a separate terms set), the California Consumer Privacy Act for California residents, and the FTC Act in relation to consumer protection standards; the medical disclaimers and explicit disavowal of diagnostic or therapeutic function are relevant to potential FTC and state health regulatory oversight of wellness app claims. Compliance teams should note the User Content license breadth, the no-refund default policy, and the subscription auto-renewal mechanics, each of which may require evaluation under applicable consumer protection and subscription transparency regulations depending on jurisdiction.
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