This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Cohere eliminates any refund obligation regardless of the cause or duration of a service interruption or disruption, leaving users without a monetary remedy for service failures.
If the Services are interrupted or disrupted for any reason, you are not entitled to a refund for any purchase you have made.
How other platforms handle this
If you are on a paid subscription and we discontinue the Service you are using during your subscription...if we're unable to do so, we will provide you a pro-rata refund of fees prepaid for the remaining period of your subscription.
If we discontinue the Services or Software in its entirety, we will use reasonable commercial efforts to allow you to transition your Content, and we may provide you with a pro rata refund for any unused fees...
For subscribers and purchasers of Virtual Items residing in the Republic of Korea: in accordance with local law, you are entitled to a full refund of your subscription and/or unused Virtual Items during the 7 days following the purchase.
"IN THE EVENT THAT THERE IS AN INTERRUPTION OR DISRUPTION IN ANY OF THE SERVICES OFFERED BY COHERE FOR WHATEVER REASON...COHERE WILL NOT BE REQUIRED TO ISSUE A REFUND FOR ANY PURCHASE MADE BY YOU.Excerpt from Cohere's Terms of Use
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Cohere eliminates any refund obligation regardless of the cause or duration of a service interruption or disruption, leaving users without a monetary remedy for service failures.
If the Services are interrupted or disrupted for any reason, you are not entitled to a refund for any purchase you have made.
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
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