1 Documents
6 All provisions
1 Changes · 12 mo
Sep 2, 2026 Last change
Objective measurements
Counted directly from the archive for Loom — documents, captured versions, and detected changes.
1
Documents tracked
5
Versions captured
1
Changes · 12 mo
1
Changes · all-time
69
Days since change
ConductAtlas User-Protection Index
Provisional · scored on 5 of 6
58.8/100
Consumer tier · provisional until more dimensions are known
How is this scored? →
Baseline 58.8 here · corpus average 31.4 across 191 scored platforms Top quartile Q1 18.4 · median 30.8 · Q3 42.3

Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from Loom’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.

Consumer tier · 58.8/100 · provisional · scored on 5 of 6
Arbitration & class action weight 22% 100.0
Data sharing & sale weight 20% 65.0
AI training on your data weight 18% 0.0
Data retention & deletion weight 15% 100.0
Content ownership & licence weight 15% not stated
Business tier · 44.4/100 · provisional · scored on 5 of 6
Arbitration & class action weight 22% 100.0
Data sharing & sale weight 20% 45.0
AI training on your data weight 18% 0.0
Data retention & deletion weight 15% not stated
Content ownership & licence weight 15% 45.0
Liability & warranties weight 10% 0.0
Governance Coverage
Contract Terms
39 provisions
Liability Limitation
11 provisions
Acceptable Use
10 provisions
Payment Fees
10 provisions
Indemnification
9 provisions
Refunds
8 provisions
Platform Discretion
4 provisions
Intellectual Property
4 provisions
Enforcement Actions
4 provisions
Data Sharing
3 provisions
Quick Facts
Arbitration: Not required
AI Training: Trains on your content
Data Retention: Deleted after account closure
Class Action: Not stated
Key Governance Provisions
Non-exclusive worldwide product use grant

The grant is explicitly non-exclusive and limited to internal business purposes, meaning customers cannot sublicense or use the products for external commercial purposes on behalf of third parties.

Indirect and consequential damages waiver

This mutual waiver eliminates entire categories of damages that are often the most significant in a technology dispute, meaning neither party can recover these types of losses regardless of the other…

AS IS disclaimer with no implied warranties

By disclaiming all warranties not expressly stated, Loom eliminates the implied legal protections customers would otherwise receive by default under applicable law.

Export and import law compliance obligation

This clause places the legal compliance burden for export and import laws entirely on the customer, meaning violations of those laws in connection with product use are the customer's responsibility.

Atlassian IP infringement defense obligation

This clause establishes a mandatory defense obligation on Loom's part, but it applies only to the extent the claim arises from authorized use, meaning use outside the agreement's authorization may no…

Document Coverage
Termsofservice
Last change detected: Sep 2, 2026 Changes (12 months): 1 Documents monitored: 1 Provisions tracked: 6
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Documents

Atlassian Customer Agreement

Medium

This agreement sets out the rules for using Loom's products and services. Loom limits its financial liability to what you paid in the past twelve months and disclaims most warranties, …

Terms of service
6 provisions 3 versions captured Version history →
📈 Policy Drift Analysis View all changes →

Selected provisions (1 of 6)

Compare Loom with other platforms →

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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.

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Frequently Asked Questions

What Loom documents does ConductAtlas track?

ConductAtlas tracks 1 Loom documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Loom made in the past year?

Loom has made 1 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Loom?

ConductAtlas has classified 6 provisions across Loom's tracked documents.

Can I get alerts when Loom changes their policies?

Yes. Monitor subscribers ($4.99/month) can add Loom to their watchlist and receive an email alert after the daily check that finds a change to a tracked document. We check daily where we can, and show you where we can't.