Uber Terms of Use

These Terms govern how you use Uber's platform and set out rights that strongly favor Uber: you give up the right to sue Uber in court or join a class action and must instead arbitrate disputes individually. Charges you pay are generally non-refundable, Uber can terminate your access immediately for any reason, and you agree to cover Uber's legal costs if a claim arises from your use of the Services. If you use Uber's AV Services, you automatically consent to audio, video, and sensor recordings with no opt-out.

Uber's Terms of Use establish the binding conditions under which users access Uber's platform and Services, including Third-Party Provider offerings and AV Services. The document imposes mandatory individual binding arbitration with express class, collective, and representative action waivers, and requires users to waive court access and jury trial rights upon agreement. Uber asserts broad unilateral discretion to terminate access immediately for any reason and to modify Terms upon posting, while charges are final and non-refundable absent a joint determination by Uber and the applicable Third-Party Provider. Users bear indemnification obligations covering Uber, its affiliates, and their personnel, and Uber excludes liability for a wide range of damages including personal injury and death; Third-Party Providers are disclaimed as agents or employees of Uber in any form.

As an individual user, you are bound by mandatory arbitration and cannot join class actions, meaning any dispute with Uber must be pursued alone through an arbitration process. Payments you make are final and non-refundable unless both Uber and the Third-Party Provider who assessed the charge decide otherwise. Uber can terminate your access immediately, at any time, for any reason, and updated Terms take effect the moment they are posted online. If you use AV Services, your use of the service constitutes consent to audio, video, and sensor recordings. You also take on an obligation to indemnify Uber and its affiliates — including paying their attorneys' fees — for claims arising from your use of the Services, and you must disclose and provide copies of any Litigation Funding Agreement to Uber on a continuing basis in any arbitration or litigation.