Uber Terms of Use

This document is Uber's General Terms of Use, governing access to and use of Uber's platform services including ridesharing, food delivery (Uber Eats), freight, and other offerings, on the legal basis of a binding contract formed upon account creation and use. The agreement states that users grant Uber a worldwide, non-exclusive, royalty-free license to use content they submit, that Uber may modify or terminate services at any time, that pricing is dynamic and surge charges apply, and that users authorize Uber to charge stored payment methods including for cancellation fees. A mandatory individual arbitration clause with class action waiver applies to US users, requiring disputes to be resolved through binding arbitration administered by the American Arbitration Association rather than in court, with a 30-day opt-out window available after first agreeing to the terms. The agreement engages the FTC Act regarding unfair or deceptive practices disclosures, CCPA for California residents regarding personal data rights, and GDPR for EU/EEA users through separate supplemental terms; applicable law and enforceability of specific provisions such as the class action waiver and arbitration clause may vary by jurisdiction. Compliance teams should note that the terms incorporate by reference multiple supplemental documents including a Privacy Notice, Community Guidelines, and region-specific addenda, creating a layered contractual structure that may require periodic auditing across jurisdictions.