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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
“When you use AV Services, audio, video, and other sensor recordings may be generated by the AV's systems for safety, security, or service quality purposes. By using the AV Services, you consent to such recordings.”
“you are required to resolve any claim and/or lawsuit that you may have against Uber on an individual basis in binding arbitration as set forth in this Arbitration Agreement, and not as a class...”
“Charges paid by you are final and non-refundable, unless otherwise determined by Uber and the Third-Party Provider assessing the Charge.”
“The parties expressly waive the right to have any dispute, claim, lawsuit, or controversy brought, heard, administered, resolved, or arbitrated as a class, collective, coordinated, consolidated, and/or representative action...”
“BY AGREEING TO THESE TERMS YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND WAIVING YOUR RIGHT TO HAVE A JURY TRIAL ON YOUR CLAIMS.”
“In connection with any arbitration or litigation, you must disclose to Uber any Litigation Funding Agreement that exists with respect to your Claim(s)...you have a continuing duty to provide Uber a copy of any Litigation Funding Agreement.”
These Terms govern how you use Uber's platform and set out rights that strongly favor Uber: you give up the right to sue Uber in court or join a class action and must instead arbitrate disputes individually. Charges you pay are generally non-refundable, Uber can terminate your access immediately for any reason, and you agree to cover Uber's legal costs if a claim arises from your use of the Services. If you use Uber's AV Services, you automatically consent to audio, video, and sensor recordings with no opt-out.
Uber's Terms of Use establish the binding conditions under which users access Uber's platform and Services, including Third-Party Provider offerings and AV Services. The document imposes mandatory individual binding arbitration with express class, collective, and representative action waivers, and requires users to waive court access and jury trial rights upon agreement. Uber asserts broad unilateral discretion to terminate access immediately for any reason and to modify Terms upon posting, while charges are final and non-refundable absent a joint determination by Uber and the applicable Third-Party Provider. Users bear indemnification obligations covering Uber, its affiliates, and their personnel, and Uber excludes liability for a wide range of damages including personal injury and death; Third-Party Providers are disclaimed as agents or employees of Uber in any form.
As an individual user, you are bound by mandatory arbitration and cannot join class actions, meaning any dispute with Uber must be pursued alone through an arbitration process. Payments you make are final and non-refundable unless both Uber and the Third-Party Provider who assessed the charge decide otherwise. Uber can terminate your access immediately, at any time, for any reason, and updated Terms take effect the moment they are posted online. If you use AV Services, your use of the service constitutes consent to audio, video, and sensor recordings. You also take on an obligation to indemnify Uber and its affiliates — including paying their attorneys' fees — for claims arising from your use of the Services, and you must disclose and provide copies of any Litigation Funding Agreement to Uber on a continuing basis in any arbitration or litigation.
Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.
1 important change detected
18 versions captured · Latest change detected by ConductAtlas: May 2026
“When you use AV Services, audio, video, and other sensor recordings may be generated by the AV's systems for safety, security, or service quality purposes. By using the AV Services, you consent to such recordings.”
“you are required to resolve any claim and/or lawsuit that you may have against Uber on an individual basis in binding arbitration as set forth in this Arbitration Agreement, and not as a class...”
“Charges paid by you are final and non-refundable, unless otherwise determined by Uber and the Third-Party Provider assessing the Charge.”
“The parties expressly waive the right to have any dispute, claim, lawsuit, or controversy brought, heard, administered, resolved, or arbitrated as a class, collective, coordinated, consolidated, and/or representative action...”
“UBER SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY OR DEATH, OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SERVICES...”
“BY AGREEING TO THESE TERMS YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND WAIVING YOUR RIGHT TO HAVE A JURY TRIAL ON YOUR CLAIMS.”
“In connection with any arbitration or litigation, you must disclose to Uber any Litigation Funding Agreement that exists with respect to your Claim(s)...you have a continuing duty to provide Uber a copy of any Litigation Funding Agreement.”
“the definition of a "Mass Action" includes, but is not limited to, instances in which you or Uber are represented by a law firm or collection of law firms that has filed 50 or more arbitration demands of a substantially …”
“THIRD-PARTY PROVIDERS ARE INDEPENDENT AND NOT ACTUAL AGENTS, APPARENT AGENTS, OSTENSIBLE AGENTS, OR EMPLOYEES OF UBER IN ANY WAY.”
“Uber, in its sole discretion, may immediately terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason.”
“Uber reserves the right to modify these Terms or its policies relating to the Services at any time, effective upon posting of an updated version of these Terms through the Services or Uber's website.”
“You agree to indemnify and hold Uber and its affiliates and their officers, directors, employees, and agents harmless from and against any and all actions, claims, demands, losses, liabilities, costs, damages, and expenses (including attorneys' fees), arising out of or …”
Every distinct legal provision identified in this document. Featured provisions appear above with analysis.
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