A major U.S. commercial bank providing consumer and business banking services, credit cards, mortgages, and investment products to millions of customers nationwide. The company's policies govern how customer financial data is collected and used, outline account terms and fees, and establish the contractual relationship between the bank and its account holders. These policies directly impact consumer rights, data privacy, and the costs associated with banking services.

3 Documents
23 All provisions 4 High severity 16 Medium severity 3 Low severity
1 Changes · 12 mo 1 high
Jul 12, 2026 Last change

High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium, provisions worth knowing about but with partial protections or limited scope. Low, standard terms with minimal consumer impact.

Governance Coverage
Data Sharing
20 provisions · 11 high · 9 med
Payment Fees
18 provisions · 5 high · 10 med
Privacy Rights
11 provisions · 1 high · 10 med
Account Control
4 provisions · 1 high · 3 med
Data Collection
4 provisions · 1 high · 3 med
Enforcement Actions
2 provisions · 2 med
Data Usage
2 provisions · 2 med
Liability Limitation
2 provisions · 2 med
Arbitration
2 provisions · 2 high
Consent
1 provision · 1 med
Quick Facts
Arbitration: Mandatory
Class Action: Waived
Key Governance Provisions
High GLBA third-party sharing without regard to customer choice

Customer opt-out choices are legally overridden in circumstances where Bank of America is required to disclose information, meaning consumer preference controls do not apply in those situations.

High Medical information sharing for coverage and fraud

Medical information—a sensitive category of personal data—is subject to sharing by Bank of America under specified operational and consent-based conditions.

High California restriction on sharing outside Bank of America

California consumers receive a statutory baseline protection prohibiting third-party sharing, with the only exception being where law affirmatively permits it.

High Vermont restriction on sharing outside corporate family

Vermont residents receive a statutory baseline protection restricting information sharing to Bank of America's corporate family, with the only exception being where law affirmatively permits broader …

High Call monitoring and recording authorization

Telephone communications with Bank of America are subject to potential monitoring or recording, which affects consumer expectations of privacy on those calls.

Document Coverage
Feeschedule Privacypolicy Termsofservice
Last change detected: Jul 12, 2026 Changes (12 months): 1 (1 high) Documents monitored: 3 Provisions tracked: 23
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Documents

Bank of America Privacy Notice

Medium

This notice explains what information Bank of America shares, with whom, and what choices you have. For most everyday sharing—like processing your transactions or reporting to credit bureaus—you cannot opt …

Last updated May 5, 2026 · Privacy policy
8 provisions 2 versions captured Version history →

Bank of America Fee Schedule

Medium

This document is a Bank of America fee schedule that establishes the fees and charges applicable to deposit accounts and banking services. The schedule specifies applicable fees for account maintenance, …

Last updated May 5, 2026 · Fee schedule
1 provision 1 version captured Version history →

Bank of America Deposit Agreement

High

This document establishes the terms governing customers' use of Bank of America's digital banking services, including online banking, mobile applications, and related platforms. The agreement includes a mandatory arbitration clause …

Last updated May 5, 2026 · Terms of service
7 provisions 2 versions captured 1 significant change Version history →

Recent Changes

July 12, 2026 · Bank of America Deposit Agreement High

Bank of America updated its Deposit Agreement in an update detected on July 12, 2026, with an effective date of May 15, 2026. The document now prominently discloses that it …

View change record →
📈 Policy Drift Analysis View all changes →

High Severity Provisions (4)

View all high severity provisions → Compare Bank of America with other platforms →

Applicable Regulations

CCPA/CPRA
California, USA
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
EFTA / Reg E
United States Federal
View official text ↗
FCRA
United States Federal
View official text ↗
FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GLBA
United States Federal
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
TCPA
United States Federal
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗

Related Analysis

Consumer Finance · May 6, 2026
Bank of America Added Mandatory Arbitration in 2026. Here's How to Opt Out.

Bank of America updated its Deposit Agreement to include mandatory arbitration and a class action waiver. Here's what changed, what it mean…

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Frequently Asked Questions

What Bank of America documents does ConductAtlas track?

ConductAtlas tracks 3 Bank of America documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Bank of America made in the past year?

Bank of America has made 1 policy changes in the past 12 months across the documents ConductAtlas tracks, including 1 classified as high severity.

How many provisions has ConductAtlas classified for Bank of America?

ConductAtlas has classified 23 provisions across Bank of America's tracked documents. 4 are rated high severity, 16 medium, and 3 low.

Can I get alerts when Bank of America changes their policies?

Yes. Monitor subscribers ($4.99/month) can add Bank of America to their watchlist and receive same-day email alerts whenever any tracked document changes.