A major U.S. commercial bank providing consumer and business banking services, credit cards, mortgages, and investment products to millions of customers nationwide. The company's policies govern how customer financial data is collected and used, outline account terms and fees, and establish the contractual relationship between the bank and its account holders. These policies directly impact consumer rights, data privacy, and the costs associated with banking services.
Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from Bank of America’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.
This provision requires personal account disputes to proceed through individual arbitration rather than litigation or class proceedings. The Resolving Claims section governs the specific procedures, …
Customer opt-out choices are legally overridden in circumstances where Bank of America is required to disclose information, meaning consumer preference controls do not apply in those situations.
Medical information—a sensitive category of personal data—is subject to sharing by Bank of America under specified operational and consent-based conditions.
California consumers receive a statutory baseline protection prohibiting third-party sharing, with the only exception being where law affirmatively permits it.
Vermont residents receive a statutory baseline protection restricting information sharing to Bank of America's corporate family, with the only exception being where law affirmatively permits broader …
This notice explains what information Bank of America shares, with whom, and what choices you have. For most everyday sharing—like processing your transactions or reporting to credit bureaus—you cannot opt …
This is Bank of America's Personal Schedule of Fees, effective August 7, 2026, setting out the fees, fee waiver conditions, and account restrictions that apply to personal checking, savings, CD, …
This is Bank of America's Deposit Agreement and Disclosures, the binding contract governing personal and business deposit accounts including checking, savings, and certificate of deposit accounts across all U.S. states. …
Bank of America updated its Deposit Agreement effective May 15, 2026, adding prominent disclosure that the agreement contains an arbitration clause, class action waiver, and other important information regarding legal …
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
Bank of America updated its Deposit Agreement to include mandatory arbitration and a class action waiver. Here's what changed, what it mean…
ConductAtlas tracks 3 Bank of America documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.
Bank of America has made 1 policy changes in the past 12 months across the documents ConductAtlas tracks.
ConductAtlas has classified 8 provisions across Bank of America's tracked documents.
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