This analysis describes what Loom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause establishes a limited cancellation window tied specifically to the initial order, giving customers a defined opportunity to exit a Product subscription without having to justify the decision.
The customer is permitted to terminate a Product's Subscription Term within 30 days of the initial order by giving notice, with no requirement to state a reason.
How other platforms handle this
...provided that we will refund any fees that you prepaid for those products if we cancel.
In the event an alcohol or age-restricted order cannot be delivered to the Recipient, the Recipient will receive a gift credit in the form of Uber Cash for the value of the alcohol/age-restricted portion of the order less the return fee.
For subscribers residing in Germany: You may terminate your subscription after it has renewed with a notice period of one month. Your right to terminate for cause remains unaffected.
"Within thirty (30) days of its initial Order for a Product, Customer may terminate the Subscription Term for that Product, for any or no reason, by providing notice to Atlassian.Excerpt from Loom's Terms of Service
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This clause establishes a limited cancellation window tied specifically to the initial order, giving customers a defined opportunity to exit a Product subscription without having to justify the decision.
The customer is permitted to terminate a Product's Subscription Term within 30 days of the initial order by giving notice, with no requirement to state a reason.
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
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