8 Total
2 High severity
6 Medium severity
0 Low severity
Summary

This document establishes the terms of use governing access to and participation in Craigslist's platform, including web and mobile interfaces. The agreement grants Craigslist a perpetual, irrevocable, worldwide license to use, copy, modify, and distribute any content posted by users. The terms establish liquidated damages of up to $3,000 per violation for breaches including automated access, unsolicited contact, and content removal requests, and specify that fees paid for postings are non-refundable regardless of subsequent removal or moderation.

Technical / Legal Breakdown

This document governs all access to and use of Craigslist's websites, mobile app, servers, services, and associated content, establishing a binding contract under California law between craigslist, Inc. and any individual or business user who interacts with the platform. The agreement states that users grant Craigslist a perpetual, irrevocable, unlimited, worldwide, fully paid and sublicensable license to use, copy, display, distribute, and make derivative works from any content they post, while the terms authorize Craigslist to moderate, block, filter, re-categorize, delete, or terminate user access in its sole discretion without liability. Notably, the terms impose a detailed liquidated damages schedule for TOU violations — including $3,000 per day for unauthorized content aggregation and $500 per unsolicited communication to a user — which is broader in specificity and financial scope than many comparable platforms and asserts enforceability as a reasonable damages estimate rather than a penalty, though whether courts will treat all provisions as non-punitive may depend on jurisdiction and enforcement context. The terms engage California consumer protection law, the federal CAN-SPAM Act and related anti-spam statutes, the DMCA (referenced for IP infringement), and potentially the CFAA given the explicit prohibition on unauthorized automated access; EU and California users should note that the broad content license and data handling references in the incorporated privacy policy may require separate evaluation under GDPR and CCPA. Compliance teams should prioritize review of the liquidated damages provisions, the indemnification clause extending liability to affiliated parties, the non-refundable fee policy including for moderated posts, and the incorporation by reference of external policies that are not reproduced in this document.

Institutional Analysis

Institutional analysis available with Professional

Regulatory exposure by statute, material risk assessment, vendor due diligence action items, and enforcement precedent. Available on Professional.

Start Professional free trial
High — 2 provisions
Medium — 6 provisions

Monitoring

Craigslist has updated this document before.

Watcher includes same-day alerts, structured change summaries, and monitoring for up to 10 platforms.

Start Watcher free trial Or create a free account →

Professional Governance Intelligence

Need provision-level monitoring and regulatory mapping?

Professional includes governance timelines, compliance memos, audit-ready analysis, and full provision tracking.

Start Professional free trial

Cross-platform context

See how other platforms handle Liability Cap at $100 and similar clauses.

Compare across platforms →

Mapped Governance Frameworks

DMCA
United States Federal
View official text ↗
Archival ProvenanceSource & Archival Record
Last Captured April 18, 2026 07:55 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000287
Version ID CA-V-000614
SHA-256 bf6bdc1167d88cd94107c8fa270c31be88cb78892aff045cd2e260e80baba662
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

Governance Monitoring

Monitor governance changes across the platforms you rely on.

Structured alerts for policy changes, governance events, and provision updates across 318+ platforms.

Create free account Compare plans