62 Total
48 High severity
12 Medium severity
2 Low severity

Key Facts

What must users agree to as a condition of accessing or interacting with Craigslist's servers, services, websites, App, or any associated content or postings?
Craigslist requires users to agree to its Terms of Use as a condition of accessing or interacting with its servers, services, websites, App, or any associated content or postings.
What is the liability cap for CL Entities?
Craigslist caps the liability of CL Entities at $100 or the amount the user paid in the year preceding the loss, whichever is greater, for any direct, indirect, consequential, incidental, special, punitive, or other losses.
Is the liability cap the greater of $100 or the amount the user paid in the year preceding the loss?
Craigslist caps the liability of CL Entities at $100 or the amount the user paid in the year preceding the loss, whichever is greater, for any direct, indirect, consequential, incidental, special, punitive, or other losses.
What does Craigslist reserve the right to do in its sole discretion?
Craigslist reserves the right to moderate user access to and use of CL in its sole discretion, including by blocking, filtering, re-categorizing, re-ranking, deleting, delaying, holding, omitting, verifying, or terminating a user's access, license, or account.
Can Craigslist block, filter, or delete a user's access or account?
Craigslist reserves the right to moderate user access to and use of CL in its sole discretion, including by blocking, filtering, re-categorizing, re-ranking, deleting, delaying, holding, omitting, verifying, or terminating a user's access, license, or account.
Can Craigslist modify the Terms of Use?
Craigslist may modify the Terms of Use at any time in its sole discretion.
May Craigslist modify the Terms of Use in its sole discretion?
Craigslist may modify the Terms of Use at any time in its sole discretion.
What courts does Craigslist require that any claims be resolved by?
Craigslist requires that any claims be resolved exclusively by courts in San Francisco, California.
Where must any claims be resolved exclusively?
Craigslist requires that any claims be resolved exclusively by courts in San Francisco, California.
Are fees paid by users refundable?
Craigslist establishes that fees paid by users are non-refundable, even for posts that Craigslist removes, delays, omits, re-categorizes, re-ranks, or otherwise moderates.
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Summary

By simply visiting or using Craigslist, you are bound by its Terms of Use, which Craigslist can change at any time at its sole discretion. Any content you post gives Craigslist permanent, broad rights to use it, fees you pay are non-refundable even if Craigslist removes your post, and if anything goes wrong, Craigslist's financial liability to you is capped at $100 or what you paid in the past year. Any legal claim against Craigslist must be brought exclusively in San Francisco, California.

Analysis

Craigslist's Terms of Use establish the conditions under which users may access and interact with CL, binding users upon access or interaction alone without requiring an affirmative acknowledgment. Craigslist grants users only a limited, revocable, non-exclusive, non-assignable license, and reserves sole discretion to block, filter, re-categorize, delete, delay, or terminate access, accounts, or licenses without stated justification. Users grant Craigslist a perpetual, irrevocable, unlimited, worldwide, fully paid, sublicensable license over all posted content, while Craigslist caps its own liability to CL Entities at $100 or the user's prior-year payments, whichever is greater, across all loss categories including direct and punitive losses. The document imposes structured liquidated damages of $3,000 per day for unauthorized exploitation of CL content and $500 per unauthorized communication sent using CL user information, requires user indemnification of CL Entities for third-party claims, establishes non-refundable fees even when Craigslist's own moderation prevents post performance, and fixes exclusive jurisdiction in San Francisco, California.

What this means for you

For an individual user, this document means that using Craigslist — even without signing up or clicking 'agree' — constitutes acceptance of all terms, including the right of Craigslist to terminate or moderate your access at its sole discretion with no obligation to explain. Fees paid for postings are non-refundable regardless of what happens to those posts, and if you suffer any loss, your maximum recovery from Craigslist is $100 or the total you paid in the preceding year. Any content you post is licensed to Craigslist permanently and irrevocably. If you have a dispute with Craigslist, you must pursue it exclusively in courts located in San Francisco, California.

Institutional Analysis
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Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.

Featured, High severity

Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

62 provisions
12 featured
13 clause types
48 high severity
Restricted or Prohibited Content/Industries 2 2 high
Account Control 1 1 high
Refunds & Chargebacks 1 1 high
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Mapped Governance Frameworks

DMCA
United States Federal
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Archival ProvenanceSource & Archival Record
Last Captured April 18, 2026 07:55 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000287
Version ID CA-V-000614
SHA-256 bf6bdc1167d88cd94107c8fa270c31be88cb78892aff045cd2e260e80baba662
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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