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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
This document establishes the terms of use governing access to and participation in Craigslist's platform, including web and mobile interfaces. The agreement grants Craigslist a perpetual, irrevocable, worldwide license to use, copy, modify, and distribute any content posted by users. The terms establish liquidated damages of up to $3,000 per violation for breaches including automated access, unsolicited contact, and content removal requests, and specify that fees paid for postings are non-refundable regardless of subsequent removal or moderation.
This document governs all access to and use of Craigslist's websites, mobile app, servers, services, and associated content, establishing a binding contract under California law between craigslist, Inc. and any individual or business user who interacts with the platform. The agreement states that users grant Craigslist a perpetual, irrevocable, unlimited, worldwide, fully paid and sublicensable license to use, copy, display, distribute, and make derivative works from any content they post, while the terms authorize Craigslist to moderate, block, filter, re-categorize, delete, or terminate user access in its sole discretion without liability. Notably, the terms impose a detailed liquidated damages schedule for TOU violations — including $3,000 per day for unauthorized content aggregation and $500 per unsolicited communication to a user — which is broader in specificity and financial scope than many comparable platforms and asserts enforceability as a reasonable damages estimate rather than a penalty, though whether courts will treat all provisions as non-punitive may depend on jurisdiction and enforcement context. The terms engage California consumer protection law, the federal CAN-SPAM Act and related anti-spam statutes, the DMCA (referenced for IP infringement), and potentially the CFAA given the explicit prohibition on unauthorized automated access; EU and California users should note that the broad content license and data handling references in the incorporated privacy policy may require separate evaluation under GDPR and CCPA. Compliance teams should prioritize review of the liquidated damages provisions, the indemnification clause extending liability to affiliated parties, the non-refundable fee policy including for moderated posts, and the incorporation by reference of external policies that are not reproduced in this document.
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