A cloud-based electronic signature platform that enables individuals and organizations to sign, send, and manage documents digitally without requiring physical paperwork. The service handles sensitive personal and business information including names, email addresses, IP addresses, and document contents during the signing process. Their terms of service and privacy policies are significant for users because they govern how personal data is collected, stored, and shared, as well as define liability, dispute resolution procedures, and user rights when conducting legally binding electronic transactions.
Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from DocuSign’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.
The class action waiver prevents users from joining together to pursue collective claims against DocuSign, limiting each user to individual proceedings.
The license is royalty-free and fully sublicensable, meaning DocuSign can extend these rights to third parties without compensating the user.
Access to certain Service functionalities is conditionally linked to the provision of personal information, meaning withholding data carries a practical cost to usability.
Binding arbitration administered by JAMS replaces court litigation as the mandatory forum for resolving all covered claims, removing the option to sue DocuSign in court.
DocuSign's ownership of Usage Data and its right to use it for benchmarking and industry analysis means this data may inform commercial activities beyond direct service delivery.
This document explains what personal information DocuSign collects about you—including how you use its services and your devices—and how it may share that information with event sponsors or marketing partners. …
DocuSign's Terms govern how you can use its services and what rights each party holds. You must resolve any dispute with DocuSign through binding arbitration — not in court — …
DocuSign expanded its privacy statement to clarify that it collects personal information not only from individuals who directly access its services, but also from those with whom it communicates in …
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
ConductAtlas tracks 2 DocuSign documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.
DocuSign has made 1 policy changes in the past 12 months across the documents ConductAtlas tracks.
ConductAtlas has classified 17 provisions across DocuSign's tracked documents.
Yes. Monitor subscribers ($4.99/month) can add DocuSign to their watchlist and receive an email alert after the daily check that finds a change to a tracked document. We check daily where we can, and show you where we can't.