Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from Heap’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.
This clause shifts the compliance burden for Visitor data protection onto the Customer rather than Heap, which affects who bears legal and operational responsibility for protecting end-user data.
The cap of US $1,000 on Trial Services liability means customers have very limited financial recourse against Contentsquare for any harm arising during a trial period.
The license over Feedback is irrevocable and perpetual with no restrictions, meaning customers permanently surrender control over any feedback they provide.
This clause discloses that Heap has actually engaged in the sale or sharing of specific categories of personal information within the past year, which directly informs users of the scope of data mone…
This clause establishes that users are protected from retaliation or differential treatment when they invoke their CCPA privacy rights, reinforcing the practical usability of those rights.
This agreement sets out the rules for using Heap's (Contentsquare's) analytics service, including who owns what data and what each side is responsible for. Contentsquare keeps all rights to its …
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
ConductAtlas tracks 2 Heap documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.
Heap has made 0 policy changes in the past 12 months across the documents ConductAtlas tracks.
ConductAtlas has classified 6 provisions across Heap's tracked documents.
Yes. Monitor subscribers ($4.99/month) can add Heap to their watchlist and receive an email alert after the daily check that finds a change to a tracked document. We check daily where we can, and show you where we can't.