High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure.
Medium, provisions worth knowing about but with partial protections or limited scope.
Low, standard terms with minimal consumer impact.
Objective measurements
Counted directly from the archive for Heap — documents, captured versions, and detected changes.
2
Documents tracked
2
Versions captured
0
Changes · 12 mo
0
Changes · all-time
ConductAtlas User-Protection Index
Provisional · scored on 5 of 6
41.6/100
Consumer tier · provisional until more dimensions are known
Baseline41.6 here · corpus average 31.4 across 191 scored platformsMiddle 50%Q1 18.4 · median 30.8 · Q3 42.3
Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score.
Computed algorithmically from Heap’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.
Consumer tier · 41.6/100 · provisional · scored on 5 of 6
HighHeap sold or shared personal data categories in last 12 months
This clause discloses that Heap has actually engaged in the sale or sharing of specific categories of personal information within the past year, which directly informs users of the scope of data mone…
HighCalifornia right to nondiscrimination for exercising rights
This clause establishes that users are protected from retaliation or differential treatment when they invoke their CCPA privacy rights, reinforcing the practical usability of those rights.
HighExclusion of Consequential and Indirect Damages
This exclusion eliminates the broadest categories of damages that typically result from service failures, significantly limiting the practical recovery available to either party.
HighCalifornia right to opt out of sale or sharing
This clause establishes an opt-out right that directly limits how Heap can monetize or distribute user data for advertising, as defined by California law.
HighCalifornia right to delete personal information
This clause establishes a user-actionable right to seek erasure of personal data Heap holds, giving users a mechanism to limit Heap's retention of their information.
This agreement sets out the rules for using Heap's (Contentsquare's) analytics service, including who owns what data and what each side is responsible for. Contentsquare keeps all rights to its …
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
ConductAtlas tracks 2 Heap documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.
How many policy changes has Heap made in the past year?
Heap has made 0 policy changes in the past 12 months across the documents ConductAtlas tracks.
How many provisions has ConductAtlas classified for Heap?
ConductAtlas has classified 10 provisions across Heap's tracked documents. 1 are rated high severity, 8 medium, and 1 low.
Can I get alerts when Heap changes their policies?
Yes. Monitor subscribers ($4.99/month) can add Heap to their watchlist and receive same-day email alerts whenever any tracked document changes.
You're already tracking a platform
Monitoring is a paid feature. Monitor emails you the same day a platform you choose changes its terms.