Wyze Terms of Service

This document governs the terms of service for Wyze Labs, Inc., covering use of Wyze-branded smart home hardware, mobile applications, cloud services, and related software, with the agreement stating that continued use of the services constitutes acceptance of the terms. The terms authorize Wyze to collect and use user-generated content under a broad, royalty-free, worldwide license; limit Wyze's liability to the greater of fees paid in the preceding twelve months or $100; and require users to resolve disputes through binding individual arbitration administered by the American Arbitration Association, with a class action waiver. The mandatory arbitration clause includes a 30-day opt-out window for new users, and the limitation of liability cap of $100 is notably low given that Wyze products include home security cameras, door locks, and other devices that process sensitive video and location data in residential environments. The terms engage CCPA and applicable U.S. state privacy frameworks given the nature of data collected, and the arbitration and class action waiver provisions interact with FTC consumer protection authority and state consumer protection statutes; the enforceability of individual arbitration clauses varies by jurisdiction and claim type, and applicable law may limit the terms as written.