Captured before automated identity checks (Oct 14, 2026): accurate as of its capture on Oct 1, 2026; our capture on Oct 15, 2026 found the same text, but its identity was not checked by them.
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
“EXCEPT AS PROVIDED IN THE ARBITRATION CLAUSE AND TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE HEADSPACE ENTITIES TO YOU...IS LIMITED TO THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO HEADSPACE...IN THE 12 MONTHS PRIOR TO THE EVENT...OR (B) $10,000.”
“YOU MAY OPT-OUT OF THIS ARBITRATION AGREEMENT. If you do so, neither you nor Headspace can force the other to arbitrate. To opt-out, you must notify Headspace in writing no later than 30 days after first becoming subject to this arbitration agreement.”
“all disputes arising out of, relating to, or in connection with these Terms or your use of the Products and Services...will be resolved through binding arbitration on an individual basis”
“Ebb is an AI technology, not a human. Ebb does not provide medical advice, or mental health services and is not a substitute for professional medical advice or mental health services.”
“Headspace reserves the right to change or update these Terms, or any other of our policies or practices, at any time.”
“your use of the Products and Services may require the collection of your health information. This health information may be considered sensitive under your local laws.”
These Terms govern your use of Headspace's products and services and set the rules for what happens if something goes wrong. The most significant features for ordinary users are that all disputes must go through individual arbitration rather than court—unless you opt out in writing within 30 days—and that Headspace's financial liability to you is capped. Headspace may collect sensitive health information, will retain your coaching and medical records for ten years after your last use, and generally will not refund subscription payments.
Headspace's Terms and Conditions establish a framework of substantive obligations, rights, and limitations governing use of its Products and Services. The document imposes mandatory binding arbitration on an individual basis for all disputes, paired with a class-action waiver and a time-limited 30-day opt-out window, and requires both parties to waive constitutional and statutory rights to a court trial. Headspace's aggregate liability is capped at the greater of amounts paid by the user in the prior 12 months or $10,000, with all indirect, incidental, special, consequential, and punitive damages excluded. The document discloses that health information—potentially sensitive under applicable local law—may be collected as a condition of service, that coaching and medical records are retained for ten years from last use, and that Ebb is an AI that does not provide medical advice or substitute for professional care. Users are subject to a blanket no-refund policy except where law requires otherwise, a broad indemnification obligation covering third-party claims arising from specified conduct, and Headspace's unilateral right to change its Terms or any policy at any time.
As a Headspace user, you are bound to resolve all disputes through individual binding arbitration, not in court, and you cannot participate in class actions—meaning any claim you bring must be pursued on your own. Headspace's total financial liability to you is capped at the greater of what you paid in the past 12 months or $10,000, and you cannot recover indirect or consequential damages. Your health information may be collected and your coaching and medical records will be kept for ten years after you last use the service. You have no automatic right to a refund on any subscription, and you may owe Headspace's legal costs if a third party sues Headspace over your conduct. One specific action available to you: you can opt out of the arbitration agreement by notifying Headspace in writing within 30 days of first becoming subject to it.
Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.
1 important change detected
9 versions captured · Latest change detected by ConductAtlas: October 2026
We withheld clauses we had published from this document. Each withholding is recorded in our correction log:
“EXCEPT AS PROVIDED IN THE ARBITRATION CLAUSE AND TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE HEADSPACE ENTITIES TO YOU...IS LIMITED TO THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO HEADSPACE...IN THE 12 MONTHS …”
“YOU MAY OPT-OUT OF THIS ARBITRATION AGREEMENT. If you do so, neither you nor Headspace can force the other to arbitrate. To opt-out, you must notify Headspace in writing no later than 30 days after first becoming subject to this …”
“all disputes arising out of, relating to, or in connection with these Terms or your use of the Products and Services...will be resolved through binding arbitration on an individual basis”
“Ebb is an AI technology, not a human. Ebb does not provide medical advice, or mental health services and is not a substitute for professional medical advice or mental health services.”
“Headspace reserves the right to change or update these Terms, or any other of our policies or practices, at any time.”
“your use of the Products and Services may require the collection of your health information. This health information may be considered sensitive under your local laws.”
“14.1 JURY TRIAL WAIVER Except where prohibited by law, you and Headspace waive any constitutional and statutory rights to go to court and have a trial in front of a judge or a jury. Rather, you and Headspace elect to …”
“IN NO EVENT WILL THE HEADSPACE ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES...ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF...THE PRODUCTS AND SERVICES”
“Headspace's affiliated medical providers and partners...will retain coaching records and medical records (as applicable)...for a period of ten years from the date of your last use of the Service or as required by Applicable Law”
“You will not have the right to receive a refund for any Subscription unless otherwise required by applicable law.”
“you will defend and indemnify Headspace...from and against any claim brought by a third party, and any related liability, damage, loss, and expense, including reasonable attorneys' fees and costs, arising out of or connected with...”
Every distinct legal provision identified in this document. Featured provisions appear above with analysis.
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