This analysis describes what Craigslist's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users bear the full financial cost of fees even when Craigslist's own moderation actions prevent the post from appearing or performing as intended.
Fees you pay to Craigslist will not be refunded under any circumstances, including if Craigslist moderates your post by removing, delaying, omitting, re-categorizing, or re-ranking it.
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Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.
Once you redeem your Points, you cannot cancel or return the Redemption Option for a refund of Points except in the case of defective products or as required by applicable law.
Miro will then refund to Customer any pre-paid, unused fees for the terminated portion of the Subscription Term (for the Performance Warranty) or for the non-conforming Technical Services (for the Technical Services Warranty).
"Fees are non-refundable, even for posts we remove, delay, omit, re-categorize, re-rank, or otherwise moderate.Excerpt from Craigslist's Terms of Use
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Users bear the full financial cost of fees even when Craigslist's own moderation actions prevent the post from appearing or performing as intended.
Fees you pay to Craigslist will not be refunded under any circumstances, including if Craigslist moderates your post by removing, delaying, omitting, re-categorizing, or re-ranking it.
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
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