This analysis describes what Booking.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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You cannot cancel an order that includes a delivery of digital content that is not delivered on a physical medium if order processing has begun with your express, prior consent and acknowledgment that you thereby waive your right of cancellation.
If you have paid Subscription Fees upfront, you will be issued a pro-rata refund based on the portion of the Subscription Period remaining.
The cancellation will take effect at the end of the billing period. You can see when your subscription will end on the "Account" page.
"Pre-Booked Private Transportation: You can cancel for free up to 24 hours before your pick-up Time (two hours in some cases; review your confirmation). If you don't cancel on time, you won't be entitled to a refund.Excerpt from Booking.com's Terms and Conditions
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The clause states: “Pre-Booked Private Transportation: You can cancel for free up to 24 hours before your pick-up Time (two hours in some cases; review your confirmation). If you don't cancel on time, you won't be entitled to a refund.”
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
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