Generated by a model from the captured document; not read by a person

An AI video generation platform that creates synthetic videos using artificial intelligence to generate realistic human avatars that can speak in multiple languages. The company's privacy and terms policies are significant for users as they govern how personal data, including biometric information used to create custom avatars, is collected, processed, and stored. Given the sensitive nature of AI-generated content and potential deepfake concerns, these policies also address content moderation, acceptable use restrictions, and user responsibilities for synthetic media creation.

4 Documents
10 All provisions
2 Changes · 12 mo
Oct 2, 2026 Last change
Objective measurements
Counted directly from the archive for Synthesia — documents, captured versions, and detected changes.
4
Documents tracked
19
Versions captured
2
Changes · 12 mo
2
Changes · all-time
71.0 d
Avg between changes
15
Days since change
71 d
Longest stable stretch
ConductAtlas User-Protection Index
Provisional · scored on 3 of 6
33.3/100
Consumer tier · provisional until more dimensions are known
How is this scored? →
Baseline 33.3 here · corpus average 31.4 across 191 scored platforms Middle 50% Q1 18.4 · median 30.8 · Q3 42.3

Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from Synthesia’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.

Consumer tier · 33.3/100 · provisional · scored on 3 of 6
Arbitration & class action weight 22% not stated
Data sharing & sale weight 20% 0.0
AI training on your data weight 18% not stated
Data retention & deletion weight 15% 100.0
Content ownership & licence weight 15% not stated
Business tier · insufficient coverage (scored on 1 of 6)
Arbitration & class action weight 22% not stated
Data sharing & sale weight 20% 63.6
AI training on your data weight 18% not stated
Data retention & deletion weight 15% not stated
Content ownership & licence weight 15% not stated
Liability & warranties weight 10% not stated
Governance Coverage
Contract Terms
33 provisions
Ai Automated
13 provisions
Restricted Content
13 provisions
Acceptable Use
12 provisions
Account Control
12 provisions
Data Usage
12 provisions
Data Sharing
12 provisions
Privacy Rights
11 provisions
Platform Discretion
10 provisions
Data Retention
10 provisions
Quick Facts
Arbitration: Not stated
AI Training: Not stated
Data Retention: Deleted after account closure
Class Action: Not stated
Key Governance Provisions
User consent required before biometric data extraction

The clause makes consent a prerequisite for all Biometric Data extraction, processing, and identity verification, giving users a meaningful opt-out.

Impersonation and Misrepresentation Prohibition

The clause establishes a dual-trigger condition—deceptive intent or reasonable likelihood of misleading—that defines the scope of the impersonation and misrepresentation prohibition.

No Consequential or Indirect Damages Liability

The exclusion eliminates the largest categories of damages that typically arise from service failures, severely limiting recoverable losses for both parties.

Aggregate Liability Cap at Twelve Months Fees

The cap limits the maximum financial recovery available to either party regardless of how severe the harm, tying recovery directly to recent spend.

Biometric data for verification deleted within minutes

The clause ties the retention period to a specific, short-duration technical event, minimising how long authentication-purpose Biometric Data is held.

Document Coverage
Acceptableusepolicy Dataprocessingaddendum Privacypolicy Termsofservice
Last change detected: Oct 2, 2026 Changes (12 months): 2 Documents monitored: 4 Provisions tracked: 10
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Documents

Synthesia Data Processing Agreement

Data processing addendum
0 provisions 1 version captured Version history →

Synthesia Acceptable Use Policy

Medium

This policy sets the rules for what Synthesia's Services can and cannot be used for. Key prohibitions include using the Services for personal or household purposes, building competing products, scraping …

Dated February 23, 2024 · Acceptable use policy
0 provisions 2 versions captured Version history →

Synthesia Privacy Policy

Medium

Synthesia's privacy policy explains how the company handles your personal and biometric information when you create an AI Avatar. It collects a sample of your image, video, or audio, uses …

Dated October 1, 2026 · Privacy policy
5 provisions 13 versions captured 2 significant changes Version history →

Synthesia Terms of Service

Medium

This document sets out the rules for using Synthesia's AI video services. You own the data you bring in, but Synthesia owns its platform and content, and you cannot recover …

Dated February 23, 2024 · Terms of service
5 provisions 3 versions captured Version history →

Recent Changes

October 2, 2026 · Synthesia Privacy Policy Medium

Synthesia updated its Privacy Policy effective October 1, 2026, with several operational clarifications. The policy now explicitly lists audio and video as types of content submitted to the Services (previously …

View change record →
July 23, 2026 · Synthesia Privacy Policy Medium

Synthesia expanded its privacy policy to explicitly disclose that it collects voice and text inputs from demo experiences, and added 'Other information you choose to provide' as a data category …

View change record →
📈 Policy Drift Analysis View all changes →

Selected provisions (1 of 10)

Compare Synthesia with other platforms →

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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.

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Frequently Asked Questions

What Synthesia documents does ConductAtlas track?

ConductAtlas tracks 4 Synthesia documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Synthesia made in the past year?

Synthesia has made 2 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Synthesia?

ConductAtlas has classified 10 provisions across Synthesia's tracked documents.

Can I get alerts when Synthesia changes their policies?

Yes. Monitor subscribers ($4.99/month) can add Synthesia to their watchlist and receive an email alert after the daily check that finds a change to a tracked document. We check daily where we can, and show you where we can't.