An AI video generation platform that creates synthetic videos using artificial intelligence to generate realistic human avatars that can speak in multiple languages. The company's privacy and terms policies are significant for users as they govern how personal data, including biometric information used to create custom avatars, is collected, processed, and stored. Given the sensitive nature of AI-generated content and potential deepfake concerns, these policies also address content moderation, acceptable use restrictions, and user responsibilities for synthetic media creation.

4 Documents
50 All provisions 8 High severity 37 Medium severity 5 Low severity
8 Changes · 12 mo
Jul 23, 2026 Last change

High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium, provisions worth knowing about but with partial protections or limited scope. Low, standard terms with minimal consumer impact.

ConductAtlas User-Protection Index
Provisional · scored on 3 of 6
33.3/100
Consumer tier · provisional until more dimensions are known
How is this scored? →

Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from Synthesia’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.

Consumer tier · 33.3/100 · provisional · scored on 3 of 6
Arbitration & class action weight 22% not stated
Data sharing & sale weight 20% 0.0
AI training on your data weight 18% not stated
Data retention & deletion weight 15% 100.0
Content ownership & licence weight 15% not stated
Business tier · insufficient coverage (scored on 1 of 6)
Arbitration & class action weight 22% not stated
Data sharing & sale weight 20% 63.6
AI training on your data weight 18% not stated
Data retention & deletion weight 15% not stated
Content ownership & licence weight 15% not stated
Liability & warranties weight 10% not stated
Governance Coverage
Contract Terms
35 provisions · 10 high · 19 med
Ai Automated
13 provisions · 6 high · 7 med
Restricted Content
13 provisions · 12 high · 1 med
Data Usage
13 provisions · 7 high · 5 med
Acceptable Use
12 provisions · 7 high · 5 med
Account Control
12 provisions · 6 high · 5 med
Data Sharing
12 provisions · 8 high · 4 med
Privacy Rights
11 provisions · 3 high · 6 med
Platform Discretion
10 provisions · 2 high · 8 med
Data Retention
10 provisions · 7 high · 3 med
Quick Facts
Arbitration: Not stated
AI Training: Not stated
Data Retention: Deleted after account closure
Class Action: Not stated
Key Governance Provisions
High Authorized individual must execute agreement

Execution by an unauthorized individual may render the agreement invalid or unenforceable, as Synthesia specifies authorization as a condition of proper execution.

High Impersonation and Misrepresentation Prohibition

The clause establishes a dual-trigger condition—deceptive intent or reasonable likelihood of misleading—that defines the scope of the impersonation and misrepresentation prohibition.

High No Consequential or Indirect Damages Liability

The exclusion eliminates the largest categories of damages that typically arise from service failures, severely limiting recoverable losses for both parties.

High Aggregate Liability Cap at Twelve Months Fees

The cap limits the maximum financial recovery available to either party regardless of how severe the harm, tying recovery directly to recent spend.

High Biometric data for verification deleted within minutes

The clause ties the retention period to a specific, short-duration technical event, minimising how long authentication-purpose Biometric Data is held.

Document Coverage
Acceptableusepolicy Dataprocessingaddendum Privacypolicy Termsofservice
Last change detected: Jul 23, 2026 Changes (12 months): 8 Documents monitored: 4 Provisions tracked: 50
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Documents

Synthesia Data Processing Agreement

Medium

This document is Synthesia's Data Processing Addendum, which sets out rules for how Synthesia handles Customer Data in its role as a data processor. It adds to, rather than replaces, …

Last updated May 12, 2026 · Data processing addendum
5 provisions 1 version captured Version history →

Synthesia Acceptable Use Policy

Medium

This policy sets the rules for what Synthesia's Services can and cannot be used for. Key prohibitions include using the Services for personal or household purposes, building competing products, scraping …

Last updated May 12, 2026 · Acceptable use policy
10 provisions 1 version captured Version history →

Synthesia Privacy Policy

Medium

Synthesia's privacy policy explains how the company handles your personal and biometric information when you create an AI Avatar. It collects a sample of your image, video, or audio, uses …

Last updated May 5, 2026 · Privacy policy
8 provisions 7 versions captured Version history →

Synthesia Terms of Service

Medium

This document sets out the rules for using Synthesia's AI video services. You own the data you bring in, but Synthesia owns its platform and content, and you cannot recover …

Last updated May 5, 2026 · Terms of service
10 provisions 3 versions captured Version history →
📈 Policy Drift Analysis View all changes →

High Severity Provisions (6)

View all high severity provisions → Compare Synthesia with other platforms →

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Applicable Regulations

EU AI Act
European Union
View official text ↗
California AB 2013 AI Training Data Transparency
US-CA
View official text ↗
CCPA/CPRA
California, USA
View official text ↗
Colorado AI Act
US-CO
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
ePrivacy Directive
European Union
View official text ↗
EU AI Act - High Risk Provisions
EU
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
Texas AI Act
Texas, USA
View official text ↗
Trump Executive Order on AI Policy Framework
US
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗

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Frequently Asked Questions

What Synthesia documents does ConductAtlas track?

ConductAtlas tracks 4 Synthesia documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Synthesia made in the past year?

Synthesia has made 8 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Synthesia?

ConductAtlas has classified 50 provisions across Synthesia's tracked documents. 8 are rated high severity, 37 medium, and 5 low.

Can I get alerts when Synthesia changes their policies?

Yes. Monitor subscribers ($4.99/month) can add Synthesia to their watchlist and receive same-day email alerts whenever any tracked document changes.