Captured before automated identity checks (Oct 14, 2026): accurate as of its capture on Sep 11, 2026; our capture on Oct 15, 2026 found the same text, but its identity was not checked by them.
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
“You must use the AI Features and the generated Marketing Content only (i) in a lawful manner and in compliance with all applicable laws; (ii) in accordance with these Terms and other ActiveCampaign documentation...”
“We may suspend, restrict or terminate your access to or use of the Services if we suspect, in our sole discretion, that your Marketing Content violates our Acceptable Use Policy or any applicable law, rule or regulation...”
“As a part of the Services, we may view, copy, and internally use Marketing Content to help us train and improve the Services, including their functionality and effectiveness for you and your campaigns, as well as to assist us in detecting issues.”
“You grant ActiveCampaign a nonexclusive, royalty-free, worldwide, fully-paid, and sub-licensable license to use, reproduce, adapt, publish, translate, distribute, and display your Marketing Content to the recipients or audience designated by you...”
“Any dispute will be resolved solely through individual arbitration and will not be brought as a class arbitration, class action or any other type of representative proceeding.”
“We may share Contact Data with our third party service providers to provide our Services or administer the site.”
This document sets out the rules for using ActiveCampaign's marketing platform. You are fully responsible for the content you create and must back up your own contact data independently, because ActiveCampaign makes no warranties about the service and its liability to you is capped at what you paid. ActiveCampaign can suspend or terminate your access based on suspicion alone, any disputes must go through individual arbitration rather than a class action, and WhatsApp Credits expire at the end of the calendar month in which they are issued with no rollover.
ActiveCampaign's Terms of Service establish the rights, obligations, and limitations governing use of its marketing automation platform. Users bear full and sole responsibility for the creation, substance, and lawful use of Marketing Content and AI Features, while ActiveCampaign retains a broad, worldwide, sub-licensable license to use, reproduce, adapt, publish, translate, distribute, and display that content to designated recipients. ActiveCampaign may suspend, restrict, or terminate access at its sole discretion upon suspicion that Marketing Content violates its Acceptable Use Policy or any applicable law, and may internally view, copy, and use Marketing Content to train and improve the Services. Liability is disclaimed in full through an 'as is, as available' warranty disclaimer, and total monetary liability for any claim is capped at the amount paid by the user, with disputes confined exclusively to individual arbitration and barred from class or representative proceedings.
As an ActiveCampaign user, you are solely responsible for ensuring your Marketing Content and use of AI Features comply with all applicable laws — ActiveCampaign's guidance or suggestions do not shift that responsibility to them. Your Contact Data may be shared with third-party service providers, and your Marketing Content may be accessed and used internally by ActiveCampaign to train and improve its Services. You must maintain your own independent backups of Contact Data, because ActiveCampaign does not serve as a backup source. If you use WhatsApp Credits, you should use them within the calendar month they are credited, as unused credits expire and do not roll over. If a dispute arises, you can only pursue it through individual arbitration — not a class action or representative proceeding.
Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.
We withheld clauses we had published from this document. Each withholding is recorded in our correction log:
“We may suspend, restrict or terminate your access to or use of the Services if we suspect, in our sole discretion, that your Marketing Content violates our Acceptable Use Policy or any applicable law, rule or regulation...”
“As a part of the Services, we may view, copy, and internally use Marketing Content to help us train and improve the Services, including their functionality and effectiveness for you and your campaigns, as well as to assist us in …”
“You must use the AI Features and the generated Marketing Content only (i) in a lawful manner and in compliance with all applicable laws; (ii) in accordance with these Terms and other ActiveCampaign documentation...”
“You grant ActiveCampaign a nonexclusive, royalty-free, worldwide, fully-paid, and sub-licensable license to use, reproduce, adapt, publish, translate, distribute, and display your Marketing Content to the recipients or audience designated by you...”
“Any dispute will be resolved solely through individual arbitration and will not be brought as a class arbitration, class action or any other type of representative proceeding.”
“We may share Contact Data with our third party service providers to provide our Services or administer the site.”
“WHEN YOU REGISTER FOR A SUBSCRIPTION, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT (A) ACTIVECAMPAIGN (OR OUR THIRD PARTY PAYMENT PROCESSOR) IS AUTHORIZED TO CHARGE YOU ON A MONTHLY, QUARTERLY, ANNUAL, OR OTHER BASIS AS APPLICABLE FOR YOUR SUBSCRIPTION (IN ADDITION …”
“OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.”
“THE TOTAL LIABILITY OF ACTIVECAMPAIGN AND THE OTHER ACTIVECAMPAIGN PARTIES, FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES, REGARDLESS OF THE FORM OF THE ACTION, IS LIMITED TO THE AMOUNT PAID, IF ANY, BY …”
“You acknowledge and agree that our Services do not serve as a repository for Contact Data and it is your responsibility to store and maintain your own backups of Contact Data; this separate storage or backup system must be entirely …”
“As between you and ActiveCampaign, you are fully and solely responsible for the creation and substance of the Marketing Content notwithstanding any comments, suggestions, or advice we may provide.”
“WhatsApp Credits must be used within a calendar month of being credited to your account. Any unused WhatsApp Credits expire after such time, and do not roll over to subsequent periods.”
Every distinct legal provision identified in this document. Featured provisions appear above with analysis.
We have not recorded a change to this document since we began capturing it. Monitor includes alerts from a daily check, structured change summaries, and monitoring for up to 20 platforms.
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Cross-platform context
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