Mistral AI Commercial Terms

This document sets out the rules for businesses that pay to use Mistral AI's products. Every payment is final—no refunds, cancellations, or credits—and if something goes wrong, the most either side can recover is the amount the Customer paid Mistral AI in the prior twelve months. By default, data and outputs generated through Labs Models may be used by Mistral AI to train its AI, but the Customer can prevent this by activating zero data retention.

These commercial terms establish the contractual framework governing Customer access to and use of Mistral AI Products, setting out mutual obligations and financial allocations between the parties. Liability exposure is capped bilaterally at fees paid in the twelve months preceding a claim, consequential and indirect damages are excluded for both parties and their affiliates, and all amounts paid by the Customer are non-refundable and non-creditable. Mistral AI provides its products, documentation, and configuration recommendations on an as-is basis with no warranties, while the Customer bears sole responsibility for all activity conducted through its account, infrastructure, and customer-facing offerings. Data use rights are bifurcated: Mistral AI holds a worldwide royalty-free license for operational purposes excluding model training, but may use Customer Data and Outputs from Labs Models for model training unless the Customer activates zero data retention. Each party carries a defined indemnification obligation—the Customer indemnifies Mistral AI against third-party claims arising from Terms violations, and Mistral AI indemnifies the Customer against third-party intellectual property infringement claims.

As an enterprise customer, you are solely responsible for everything that happens through your account and any products you build on top of Mistral AI. All fees you pay are non-refundable under any circumstance stated in these terms, and your financial recovery in any dispute is capped at what you paid in the twelve months before the claim arose. If you use Labs Models, your data and outputs are used by Mistral AI for model training by default—you can prevent this by activating the zero data retention setting. If you provide Feedback to Mistral AI, the associated data and outputs become freely usable by Mistral AI without any compensation owed to you.