8 Total
3 High severity
4 Medium severity
1 Low severity
Summary

This is the Taskrabbit Global Terms of Service, covering all users of the Taskrabbit platform across the US, UK, Canada, and several European countries, and governing how Clients post tasks and how Taskers accept and perform them. The agreement states that all fees including Task Payments are non-refundable unless expressly stated otherwise, that US and Canadian users must submit disputes to binding individual arbitration rather than court proceedings, and that Taskrabbit disclaims all warranties and liability for the quality, safety, or legality of tasks performed. The terms also establish that Taskrabbit is not an employer of Taskers, does not supervise or control task performance, and assumes no responsibility for losses arising from the Client-Tasker relationship.

Technical / Legal Breakdown

The Taskrabbit Global Terms of Service, last updated February 21, 2024, constitute a legally binding agreement governing access to and use of Taskrabbit's web and mobile marketplace platform across multiple countries including the US, UK, Canada, France, Germany, Spain, Portugal, and Italy, establishing rights and obligations between Taskrabbit, Clients, and Taskers. The agreement states that Taskers are independent contractors of Clients (not employees of Taskrabbit), that Taskrabbit is not a party to any Service Agreement formed between users, and that all fees including Task Payments are non-refundable unless otherwise expressly stated; the terms authorize Taskrabbit to suspend or terminate accounts, remove content, and modify the platform at its discretion. Notable provisions include a broad indemnification obligation requiring users to defend and hold harmless Taskrabbit and its affiliates, a mandatory arbitration clause applying to US and Canadian users with a 30-day opt-out window, a class action waiver, and a disclaimer of all warranties including implied warranties of merchantability and fitness for purpose, though applicable consumer protection law in EU/UK jurisdictions may constrain the enforceability of some of these disclaimers. The agreement engages GDPR and the UK GDPR for European users, CCPA for California residents, and consumer protection frameworks across multiple jurisdictions; the arbitration and class action waiver provisions engage the Federal Arbitration Act and implicate FTC consumer protection authority in the US, while EU and UK users are explicitly carved out from the arbitration requirement, with governing law and dispute resolution varying by region.

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33 important changes detected

72 versions captured · Last updated: May 2026

What changed TaskRabbit updated a single sentence in their Terms of Service on May 9, 2026, changing how they report customer satisfaction metrics. The sentence previously stated '278 out of 332 found this helpful,' and now states '308 out of 364 found this helpful.' This appears to be a routine update to reflect current user feedback data rather than a substantive change to your rights or obligations under the service.
Why this matters This change has no material impact on your rights, obligations, or use of TaskRabbit. The updated sentence reflects only a refresh of internal satisfaction metrics—specifically, updated counts of how many users found a particular help page useful. No terms governing your account, fees, data, or service access have changed.
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What changed TaskRabbit reorganized its help article navigation on May 6, 2026 by moving the 'Right to Request or Delete Data - CCPA' article to the top of its section listing. The article was relocated from after the section header to before other related documents. This is a structural change to how the CCPA data rights information is presented, not a change to the actual rights or policies themselves.
Why this matters This change affects how consumers discover information about their CCPA rights to request and delete personal data. The 'Right to Request or Delete Data - CCPA' article is now listed earlier in TaskRabbit's help documentation, making it easier to find compared to its previous position further down the section list. No actual rights were added, removed, or modified; only the organizational structure of the help documentation changed.
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May 6, 2026 low

TaskRabbit updated a single sentence in their Terms of Service on May 6, 2026, changing a user feedback metric from 272 out of 326 people finding it helpful to 275 …

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May 5, 2026 low

TaskRabbit updated a customer feedback metric in their Terms of Service on May 5, 2026. The helpful rating changed from 269 out of 323 responses to 272 out of 326 …

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May 5, 2026 low

TaskRabbit updated the helpfulness metric displayed on their support or help article pages on May 5, 2026. The number of people who found the content helpful increased from 263 out …

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May 5, 2026 low

TaskRabbit updated a single sentence in its Terms of Service on May 5, 2026, changing a help article helpfulness metric from '248 out of 297 found this helpful' to '263 …

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May 1, 2026 low

TaskRabbit updated a single sentence in their Terms of Service on May 1, 2026, modifying the helpfulness metric displayed beneath a FAQ or support section. The change updated the counts …

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April 30, 2026 low

TaskRabbit updated a single sentence in their Terms of Service on April 30, 2026. The change reflects updated feedback metrics on a help article or FAQ section, showing that 240 …

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April 29, 2026 low

TaskRabbit updated a help-usefulness metric on their Terms of Service page on April 29, 2026. The 'helpful' response count increased from 227 out of 272 to 234 out of 280 …

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April 28, 2026 low

TaskRabbit updated a help-article metric in their Terms of Service on April 28, 2026. The change shows that 227 out of 272 people found the help article helpful, replacing the …

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April 25, 2026 low

TaskRabbit updated a sentence in their Terms of Service on April 25, 2026 that reflects user feedback metrics. The change updates the helpfulness rating from '198 out of 239 found …

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April 24, 2026 low

TaskRabbit updated a single sentence in their Terms of Service on April 24, 2026, which appears to be a metric update showing that 198 out of 239 people found their …

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April 23, 2026 low

TaskRabbit updated a single sentence in their Terms of Service on April 23, 2026. The change involves updated metrics in a help-article feedback section, shifting from "180 out of 218" …

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April 22, 2026 low

TaskRabbit's Terms of Service was updated on April 22, 2026, with a minor change to the help content presentation: the number of users who found a particular help article useful …

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April 21, 2026 low

TaskRabbit updated its website on April 21, 2026, making minor changes to the navigation structure of its help section. The most visible change is that a section previously labeled 'Overview …

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April 19, 2026 low

TaskRabbit updated its Terms of Service on April 19, 2026, with mostly minor edits and formatting changes. The main substantive update is a change to the arbitration opt-out process: the …

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April 18, 2026 low

TaskRabbit updated a customer feedback metric on their Terms of Service page on April 18, 2026. The 'helpful' rating changed from 142 out of 174 responses to 147 out of …

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April 17, 2026 low

TaskRabbit updated a sentence in their Terms of Service on April 17, 2026, changing the displayed helpfulness metric from '136 out of 168 found this helpful' to '142 out of …

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April 16, 2026 low

TaskRabbit updated the helpfulness metrics displayed below one of their help articles on April 16, 2026. The number of users who found the article helpful increased from 116 to 136, …

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April 14, 2026 low

TaskRabbit updated the helpfulness metrics displayed on their Terms of Service page. The change shows that more users have rated the document's helpfulness, increasing from 71 out of 95 to …

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April 11, 2026 low

TaskRabbit reorganized the table of contents in their Terms of Service on April 11, 2026, moving the 'Right to Request or Delete Data - CCPA' section to appear before 'Overview …

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April 10, 2026 low

TaskRabbit updated a single sentence in their Terms of Service on April 10, 2026 that tracks how many users found their help documentation useful. The metric changed from 63 out …

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April 9, 2026 low

TaskRabbit made minor updates to its Terms of Service on April 9, 2026, primarily involving formatting and link corrections rather than substantive changes to consumer rights or obligations. The company …

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April 8, 2026 low

TaskRabbit updated the helpfulness metric displayed below one of their help or FAQ sections on April 8, 2026. The number of users who found the content helpful increased from 40 …

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April 7, 2026 low

TaskRabbit updated two sections of its Terms of Service on April 7, 2026. The first change updates a helpfulness metric from 17 of 25 users finding content helpful to 40 …

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April 3, 2026 low

TaskRabbit made two minor updates to their Terms of Service on April 3, 2026. First, the helpfulness voting on a support article changed from '6 out of 10' to '17 …

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April 2, 2026 low

TaskRabbit updated a single sentence in their Terms of Service on April 2, 2026 that tracks user feedback on help content. The change updated a support page metric from '5 …

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April 1, 2026 low

TaskRabbit reorganized the help section and navigation links in their Terms of Service on April 1, 2026. The change removed references to 'Tasker Rates & Minimum Hours Policy' from the …

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March 31, 2026 low

TaskRabbit updated the web link where users can find the company's mailing address for sending opt-out notifications. The change also refreshed several support article references displayed alongside the opt-out instructions, …

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March 30, 2026 low

TaskRabbit updated a feedback metric in their Terms of Service on March 30, 2026. The helpfulness counter for the terms document changed from 8742 out of 10785 responses to 8749 …

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March 27, 2026 low

TaskRabbit updated a sentence in their Terms of Service on March 27, 2026 that tracks user feedback helpfulness metrics. The change shows updated vote counts (8742 out of 10785 users …

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March 24, 2026 low

TaskRabbit updated a feedback metric in their Terms of Service on March 24, 2026. The helpfulness count for a specific section changed from 8709 out of 10748 users finding it …

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March 23, 2026 low

TaskRabbit updated a helpfulness counter in their Terms of Service on March 23, 2026. The counter changed from "8666 out of 10699 found this helpful" to "8709 out of 10748 …

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Recent Provision Changes Apr 24, 2026

10 provisions unchanged.

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High — 3 provisions
Medium — 4 provisions
Low — 1 provision

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Cross-platform context

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Mapped Governance Frameworks

CFAA
United States Federal
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FAA
United States Federal
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FTC Act Section 5
United States Federal
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Archival ProvenanceSource & Archival Record
Last Captured June 8, 2026 00:25 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000143
Version ID CA-V-003531
SHA-256 c5b11b30e8d7c89b249473abb8563bfaf010f213a91327936c2c4223451d9b7b
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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