Shopify Terms of Service

This document governs access to and use of Shopify's commerce platform, APIs, services, and associated tools, establishing a contractual relationship between Shopify Inc. (a Canadian corporation) and merchants, developers, and other users who accept these terms. The agreement states that users grant Shopify a non-exclusive, worldwide, royalty-free license to use content submitted through the platform, authorizes Shopify to modify or terminate services with or without notice in certain circumstances, and requires users to comply with Shopify's Acceptable Use Policy as an incorporated condition of service. The agreement includes a limitation of liability clause capping Shopify's liability to fees paid in the prior twelve months, a mutual indemnification obligation, and a class action waiver with mandatory arbitration for disputes arising under the agreement, which may be constrained by applicable consumer protection law in certain jurisdictions, particularly the EU, UK, and Canada. The terms engage GDPR, CCPA, Canada's PIPEDA, consumer protection frameworks across the jurisdictions in which Shopify operates, and payment services regulations applicable to Shopify Payments; compliance obligations vary materially by jurisdiction given Shopify's operation across more than 175 countries. Material compliance considerations include the enforceability of arbitration and class action waiver clauses under EU and UK consumer law, the scope of the content license relative to GDPR data minimization obligations, and the adequacy of Shopify's data processing agreements for merchants operating in regulated jurisdictions.