112 Total
44 High severity
57 Medium severity
11 Low severity

Key Facts · in the document’s own words

Is the cap the greater of the amount paid or one hundred dollars?
“IN NO EVENT WILL THE PEACOCK PARTIES' AGGREGATE LIABILITY TO YOU...EXCEED (i) THE AMOUNT (IF ANY) PAID BY YOU TO PEACOCK IN THE SIX MONTHS IMMEDIATELY PRECEDING THE EVENT WHICH GAVE RISE TO THE LIABILITY; OR (ii) ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.”
Version CA-V-002201, captured May 5, 2026 · live source ↗
Our reading, not the document’s words
Peacock caps its aggregate liability to a user at the greater of the amount paid by the user to Peacock in the six months immediately preceding the liability-triggering event or one hundred dollars.
How must any complaint, dispute, or disagreement between Peacock and a user be resolved?
“Peacock and you agree that any complaint, dispute, or disagreement...will be resolved in federal or state (including small claims) court, and neither party will be required to arbitrate any claims against the other.”
Version CA-V-002201, captured May 5, 2026 · live source ↗
Our reading, not the document’s words
Peacock requires that any complaint, dispute, or disagreement between Peacock and a user be resolved in federal or state court, and neither party will be required to arbitrate claims against the other.
When do modifications to the Terms of Service take effect for existing users?
“We may modify these Terms of Service, and such changes will be effective (i) for existing users, thirty (30) days following either notification to you or our posting of the changes on Peacock's website...”
Version CA-V-002201, captured May 5, 2026 · live source ↗
Our reading, not the document’s words
Peacock requires that modifications to the Terms of Service take effect for existing users thirty days after notification to the user or posting of the changes on Peacock's website.
Will Peacock issue prorated refunds or credits?
“NO PRORATED REFUNDS OR CREDITS WILL BE ISSUED UNLESS REQUIRED BY APPLICABLE LAW OR IN THE CASE OF AN IMMEDIATE UPGRADE.”
Version CA-V-002201, captured May 5, 2026 · live source ↗
Our reading, not the document’s words
Peacock provides that no prorated refunds or credits will be issued unless required by applicable law or in the case of an immediate upgrade.
When will a user's payment method be charged?
“If you are required to provide a payment method in connection with a Free Trial or Promotion, your payment method will be charged the then-current subscription fee (plus applicable taxes and fees) for the Peacock Service following the expiration of the Trial Period or Promotional Period unless earlier terminated...”
Version CA-V-002201, captured May 5, 2026 · live source ↗
Our reading, not the document’s words
Peacock requires that a user's payment method be charged the then-current subscription fee plus applicable taxes and fees following the expiration of a Trial Period or Promotional Period unless earlier terminated.
Does Peacock reserve the right to change, suspend, or discontinue the Peacock Service?
“We may change, suspend, or discontinue the Peacock Service, in whole or in part, at any time for any reason without notice or liability to you.”
Version CA-V-002201, captured May 5, 2026 · live source ↗
Our reading, not the document’s words
Peacock reserves the right to change, suspend, or discontinue the Peacock Service, in whole or in part, at any time for any reason without notice or liability to the user.
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Summary

This document sets the rules for using Peacock's streaming service, which is available only to U.S. residents aged 18 and older. Peacock can change its service, pricing, or subscription terms at any time, automatically renews your subscription at the then-current price unless you cancel, and generally will not issue prorated refunds if you cancel mid-period. If you submit any content to Peacock, you permanently give up the right to compensation for Peacock's use of it, and any legal dispute must be handled in court rather than arbitration.

Analysis

Peacock's Terms of Use establish the conditions under which users may access and use the Peacock streaming service, restricting eligibility to individuals 18 or older residing in the United States. The document grants Peacock broad unilateral discretion to change, suspend, or discontinue the service at any time without notice or liability, to modify subscription terms and pricing over time, and to restrict or terminate user access in its sole discretion based on a belief of a Terms violation. Users who submit content grant Peacock a perpetual, irrevocable, worldwide, royalty-free, sub-licensable, and transferable license to use and create derivative works from that content without compensation. Peacock's aggregate financial liability to any user is capped at the greater of amounts paid in the prior six months or $100, and disputes between the parties must be resolved in federal or state court, with mandatory arbitration expressly foreclosed.

What this means for you

Users are bound by subscription fees charged automatically after any trial or promotional period ends, and by automatic renewal at the then-current price each term, so canceling before a trial or renewal date expires is the concrete action that prevents an unwanted charge. Peacock will not issue prorated refunds when a user cancels or downgrades mid-period unless law requires it. Any content a user submits is subject to a permanent, royalty-free license in Peacock's favor, and Peacock may restrict or terminate access at any time in its sole discretion without prior notice. If a dispute arises, users retain the right to bring claims in federal or state court.

Institutional Analysis
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Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.

1 important change detected

3 versions captured · Latest change detected by ConductAtlas: May 2026

What changed Peacock updated a contact link for California consumers to file complaints with the state. The old link directed to a general complaint form; the new link goes directly to the California Department of Consumer Affairs' complaint unit. This is a minor update to make it easier for California residents to reach the right agency if they have issues with Peacock's service.
Why this matters Peacock updated the website link provided to California consumers for filing complaints with the California Department of Consumer Affairs. The new link (https://www.dca.ca.gov/consumers/complaints/ccru.html) directs more directly to the complaint unit, replacing the prior general complaint form link. This makes it slightly easier for California residents to access the correct complaint filing mechanism if they have disputes with Peacock, though the phone and mailing address information remains the same.
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Featured, High severity

Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

112 provisions
12 featured
22 clause types
44 high severity
Restricted or Prohibited Content/Industries 2 2 high
Disclosure and Transparency Requirements 2 1 high
AI / Automated Decision-Making 1 1 high
Arbitration 1 1 high
Export Controls & Sanctions 1 1 high
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Mapped Governance Frameworks

FAA
United States Federal
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Archival ProvenanceSource & Archival Record
This version captured May 5, 2026 10:10 UTC
Last successful capture October 8, 2026 00:46 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000386
Version ID CA-V-002201
SHA-256 (extracted text, extractor v5) 3bfbcd87a2aa09c8b5eba034e416242df4a489def08be53512de85383e4cf268
✓ Snapshot stored Archived-bytes anchor not yet recorded

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