Miro Terms of Service

This document is Miro's Terms of Service governing use of its online collaborative whiteboard platform, establishing a contractual relationship between Miro (RealtimeBoard, Inc. and its affiliates) and individual users or business customers. The agreement states that users grant Miro a worldwide, royalty-free license to use, reproduce, modify, and distribute content submitted to the platform for the purpose of operating and improving the service, and the terms authorize Miro to suspend or terminate accounts for violations of its acceptable use policies. The intellectual property license granted over user content is broadly drafted and includes sublicensing rights, which may create ambiguity about the scope of Miro's permitted uses relative to what users reasonably expect when uploading proprietary business content; the agreement also incorporates by reference several addenda including AI terms, a Data Processing Addendum, and subprocessor disclosures, making the full scope of data obligations distributed across multiple documents. The terms engage GDPR for EU/EEA users, CCPA/CPRA for California residents, and potentially other data protection frameworks depending on the nature of content processed, particularly given Miro's collaborative enterprise context where sensitive business and personal data is routinely handled. Organizations deploying Miro at scale should evaluate the Customer Data Processing Addendum and AI Features Addendum in conjunction with these terms, as AI-assisted features may involve additional data processing obligations that interact with applicable data protection law.