102 Total
34 High severity
63 Medium severity
5 Low severity

Key Facts

What does Miro limit each party's total aggregate liability to?
Miro limits each party's total aggregate liability arising out of or related to the Agreement to the amounts paid or payable by Customer to Miro during the prior 12 months, except for Excluded Claims.
What does Miro exclude liability for?
Miro excludes liability for loss of use, lost data, lost profits, failure of security mechanisms, revenues, goodwill, and interruption of business arising out of or related to the Agreement, except for Excluded Claims.
What liability does Miro exclude arising out of or related to the Agreement?
Miro excludes liability for loss of use, lost data, lost profits, failure of security mechanisms, revenues, goodwill, and interruption of business arising out of or related to the Agreement, except for Excluded Claims.
With whom may Miro share a user's email address?
Miro may share a user's email address with the user's employer entity and that entity may take over control of the user's account, after which the entity's administrator may be able to access, disclose, restrict, or remove information in the account.
What does Miro limit Customer's access to and use of the Service to?
Miro limits Customer's access to and use of the Service to internal business or personal purposes in accordance with the Documentation, the Agreement, and any usage limits in an Order.
May Customer use the Service for internal business or personal purposes?
Miro limits Customer's access to and use of the Service to internal business or personal purposes in accordance with the Documentation, the Agreement, and any usage limits in an Order.
What does Miro require Customer to defend Miro against?
Miro requires Customer to defend Miro against third-party claims to the extent resulting from Customer Content, Customer Materials, or Customer's breach or alleged breach of Section 5.
To what extent must Customer defend Miro against third-party claims?
Miro requires Customer to defend Miro against third-party claims to the extent resulting from Customer Content, Customer Materials, or Customer's breach or alleged breach of Section 5.
Who is responsible for Users' compliance with the Agreement?
Miro makes Customer responsible for its Users' compliance with the Agreement and for actions taken through Users' accounts, excluding misuse caused by Miro's breach of the Agreement.
What will Miro defend Customer against?
Miro will defend Customer against third-party claims alleging that the Service, when used by Customer as authorized in the Agreement, infringes a third party's patent, copyright, trademark, or trade secret.
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Summary

This document sets out the rules for using Miro's service, including what you can and cannot do with it, how Miro can handle your content, and what happens if something goes wrong. Miro limits the financial damages either side can recover to what was paid in the past year, and it disclaims responsibility for losses like lost data or lost profits. If you use Miro through a work account, your employer may take over that account and its contents.

Analysis

Miro's Terms of Service establishes the contractual relationship governing Customer access to and use of the Service, which is limited to internal business or personal purposes within the bounds of the Documentation, Agreement, and any Order usage limits. The Agreement grants Miro a non-exclusive, worldwide license to use, copy, store, transmit, display, modify, and create derivative works of Customer Content solely as necessary to provide the Service. Liability for each party is capped at amounts paid or payable by Customer in the prior 12 months, with consequential damages—including lost data, lost profits, and business interruption—excluded except for Excluded Claims, and the Service is provided on an 'AS IS' basis with no warranties beyond those expressly stated. Customers bear responsibility for their users' compliance and must indemnify Miro against third-party claims arising from Customer Content, Customer Materials, or breaches of Customer Obligations, while Miro correspondingly agrees to defend Customers against third-party intellectual property infringement claims arising from authorized use of the Service.

What this means for you

Individual users of Miro should be aware that if their account is associated with an employer's email domain, Miro may share that email address with the employer, who can then assume control of the account—giving the employer's administrator the ability to access, disclose, restrict, or remove information in it. Users are also subject to limits on how they may use the Service, which is restricted to internal business or personal purposes and cannot be used to build competing products. Miro provides its Service without warranties beyond those expressly stated, and it excludes liability for losses such as lost data or business interruption. If an employer has taken over your account and you are concerned about your data, contacting your employer's administrator is the concrete step available under the terms as established.

Institutional Analysis
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Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.

10 important changes detected

11 versions captured · Last updated: July 2026

What changed Miro restructured the navigation and footer layout of its Terms of Service document. The change removed sections listing product features, solutions, resources, and company information from the header and footer areas, and replaced them with a consolidated legal information menu. This is a formatting and organizational change with no material impact on the substantive rights, obligations, or protections described in the terms themselves.
Why this matters This change does not materially affect the substantive terms, rights, or obligations in Miro's Terms of Service. The modification reorganizes how legal information is presented and navigated on the page, consolidating the footer menu and adding a structured table of contents for legal documents. Users will access the same terms and policies, but through a revised navigation structure.
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What changed In an update detected on July 21, 2026, Miro reorganized the navigation structure and menu ordering in their Terms of Service document. The change involves reordering several menu items within the Resources section—specifically, moving 'Learning' to appear after 'Learning Academy' rather than as a standalone section, and reorganizing related learning and community links. This is a navigational and organizational change with no material alteration to the actual terms, rights, obligations, or policies governing Miro's service.
Why this matters This change is a reorganization of the Terms of Service menu and navigation structure with no material impact on consumer rights, obligations, or service terms. The updated document reorders navigation items within the Resources section without modifying any substantive policy language, pricing, data handling, or user protections. No consumer action is required.
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July 17, 2026 low

Miro updated its website navigation and legal information layout detected on July 17, 2026. The changes reorganized product categories, renamed features (such as labeling the canvas tool 'Intelligent Canvas™'), and …

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July 11, 2026 low

Miro's Terms of Service updated on July 11, 2026 included a modification to the navigation or footer listing of product features. The change removed 'Product Management' from the tools menu …

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May 22, 2026 low

The detected change appears to involve minor text insertions in the navigational header and footer sections of Miro's Terms of Service document, specifically the addition of names ('Andrey' and 'Jeff') …

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May 21, 2026 low

Miro updated its Terms of Service on May 21, 2026, replacing marketing copy about a Canvas 26 event registration with updated messaging linking to a keynote video. The change also …

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May 19, 2026 low

Miro updated a navigation link label in their Terms of Service footer on May 19, 2026. The text previously read 'Private Policy' and now reads 'Privacy Policy'. This is a …

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May 16, 2026 low

On May 16, 2026, Miro's Terms of Service navigation menu was updated to add a reference to 'Connectors' in the product feature list. This appears to be a navigation or …

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May 14, 2026 low

On May 14, 2026, Miro updated its Terms of Service navigation menu to add a new link labeled 'AI Trust' in the Platform section. This appears to be a navigational …

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May 6, 2026 low

Miro changed one phrase in its Terms of Service on May 6, 2026: the call-to-action button text changed from 'Sign up free' to 'Get started free'. This is a minor …

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Featured, High severity

Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

102 provisions
12 featured
21 clause types
34 high severity
General Contract Terms 25 5 high
Show all 25 general contract terms provisions
Targeting and Audience Restrictions 1 1 high
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Mapped Governance Frameworks

CCPA/CPRA
California, USA
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CFAA
United States Federal
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Connecticut Data Privacy Act Amendments
US-CT
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CAN-SPAM
United States Federal
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DMA
European Union
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DSA
European Union
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ePrivacy Directive
European Union
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FTC Act Section 5
United States Federal
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GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗
VPPA
United States Federal
View official text ↗
Archival ProvenanceSource & Archival Record
Last Captured July 22, 2026 01:06 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000555
Version ID CA-V-005174
SHA-256 fa557b2428b56c42c43b25738eb18940003c1399c7af06dc406beb3f1683cf56
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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