102 Total

Key Facts · in the document’s own words

What does Miro limit each party's total aggregate liability to?
“Except for Excluded Claims, each party's (and its suppliers') entire liability arising out of or related to this Agreement will not exceed in aggregate the amounts paid or payable by Customer to Miro during the prior 12 months under this Agreement.”
Version CA-V-007055, captured Sept. 19, 2026 · live source ↗
Our reading, not the document’s words
Miro limits each party's total aggregate liability arising out of or related to the Agreement to the amounts paid or payable by Customer to Miro during the prior 12 months, except for Excluded Claims.
What does Miro exclude liability for?
“Except for Excluded Claims, neither party (nor its suppliers) will have any liability arising out of or related to this Agreement for any loss of use, lost data, lost profits, failure of security mechanisms, revenues, goodwill, interruption of business...”
Version CA-V-007055, captured Sept. 19, 2026 · live source ↗
Our reading, not the document’s words
Miro excludes liability for loss of use, lost data, lost profits, failure of security mechanisms, revenues, goodwill, and interruption of business arising out of or related to the Agreement, except for Excluded Claims.
With whom may Miro share a user's email address?
“Miro may share your email address with and control of your account may be taken over by such entity (as the "Customer"). Upon such takeover, the administrator controlling the account may be able to (i) access, disclose, restrict or remove information...”
Version CA-V-007055, captured Sept. 19, 2026 · live source ↗
Our reading, not the document’s words
Miro may share a user's email address with the user's employer entity and that entity may take over control of the user's account, after which the entity's administrator may be able to access, disclose, restrict, or remove information in the account.
What does Miro limit Customer's access to and use of the Service to?
“Customer may access and use the Service only for its internal business or personal purposes in accordance with the Documentation and this Agreement, including any usage limits in an Order.”
Version CA-V-007055, captured Sept. 19, 2026 · live source ↗
Our reading, not the document’s words
Miro limits Customer's access to and use of the Service to internal business or personal purposes in accordance with the Documentation, the Agreement, and any usage limits in an Order.
What does Miro require Customer to defend Miro against?
“Customer will defend Miro from and against any third-party claim to the extent resulting from Customer Content, Customer Materials or Customer's breach or alleged breach of Section 5 (Customer Obligations)...”
Version CA-V-007055, captured Sept. 19, 2026 · live source ↗
Our reading, not the document’s words
Miro requires Customer to defend Miro against third-party claims to the extent resulting from Customer Content, Customer Materials, or Customer's breach or alleged breach of Section 5.
Who is responsible for Users' compliance with the Agreement?
“Customer is responsible for its Users' compliance with this Agreement and actions taken through their accounts (excluding misuse of accounts caused by Miro's breach of this Agreement).”
Version CA-V-007055, captured Sept. 19, 2026 · live source ↗
Our reading, not the document’s words
Miro makes Customer responsible for its Users' compliance with the Agreement and for actions taken through Users' accounts, excluding misuse caused by Miro's breach of the Agreement.
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Summary
Generated by a model from the captured document; not read by a person

This document sets out the rules for using Miro's service, including what you can and cannot do with it, how Miro can handle your content, and what happens if something goes wrong. Miro limits the financial damages either side can recover to what was paid in the past year, and it disclaims responsibility for losses like lost data or lost profits. If you use Miro through a work account, your employer may take over that account and its contents.

Analysis

Miro's Terms of Service establishes the contractual relationship governing Customer access to and use of the Service, which is limited to internal business or personal purposes within the bounds of the Documentation, Agreement, and any Order usage limits. The Agreement grants Miro a non-exclusive, worldwide license to use, copy, store, transmit, display, modify, and create derivative works of Customer Content solely as necessary to provide the Service. Liability for each party is capped at amounts paid or payable by Customer in the prior 12 months, with consequential damages—including lost data, lost profits, and business interruption—excluded except for Excluded Claims, and the Service is provided on an 'AS IS' basis with no warranties beyond those expressly stated. Customers bear responsibility for their users' compliance and must indemnify Miro against third-party claims arising from Customer Content, Customer Materials, or breaches of Customer Obligations, while Miro correspondingly agrees to defend Customers against third-party intellectual property infringement claims arising from authorized use of the Service.

What this means for you

Individual users of Miro should be aware that if their account is associated with an employer's email domain, Miro may share that email address with the employer, who can then assume control of the account—giving the employer's administrator the ability to access, disclose, restrict, or remove information in it. Users are also subject to limits on how they may use the Service, which is restricted to internal business or personal purposes and cannot be used to build competing products. Miro provides its Service without warranties beyond those expressly stated, and it excludes liability for losses such as lost data or business interruption. If an employer has taken over your account and you are concerned about your data, contacting your employer's administrator is the concrete step available under the terms as established.

Institutional Analysis
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Featured provisions
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Complete Provision Index

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102 provisions
12 featured
21 clause types
Targeting and Audience Restrictions 1
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Archival ProvenanceSource & Archival Record
This version captured September 19, 2026 01:03 UTC
Last successful capture October 21, 2026 00:53 UTC
Date stated by the document September 1, 2021 (as printed in this version)
Capture Method Automated scheduled archival capture
Document ID CA-D-000555
Version ID CA-V-007055
SHA-256 (extracted text, extractor v5) 31d1ee932b491addc1c9b660d785ab4a9038d3990241a207e964c2f900223689
Archived bytes SHA-256 (anchor) 63cd026c6781a11b55b69c2c1d4b276f52bc6deb6e5892226c8673a515c1809a
✓ Snapshot stored ✓ Archived bytes anchored (verified Sept. 19, 2026)

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