Hulu Subscriber Agreement

This Subscriber Agreement governs access to and use of the Disney+, ESPN, and Hulu streaming services offered by Disney Platform Distribution, Inc., BAMTech, LLC, and Hulu, LLC, on the legal basis of a revocable, non-transferable license for personal, noncommercial use. The agreement states that subscriptions auto-renew at the end of each billing period unless cancelled before 11:59 p.m. Eastern Time the day prior to renewal, that no refunds are issued for partially used billing periods except at Hulu's sole discretion, and that users authorize ongoing charges including to updated payment details obtained directly from payment providers without additional user action. The agreement includes a mandatory individual binding arbitration clause with a class action waiver covering all disputes except small claims, an explicit prohibition on using any platform content in connection with AI or machine learning tool development, training, or benchmarking, and an account sharing restriction limiting use to a single household as determined unilaterally by the company. The agreement engages the FTC Act in relation to auto-renewal and cancellation disclosures, the California Automatic Renewal Law given Hulu's California domicile and the California-specific subscriber population, COPPA in connection with age eligibility thresholds for minors, and the Video Privacy Protection Act given the nature of the viewing data collected. Compliance teams should evaluate whether the arbitration opt-out window, the auto-renewal disclosure mechanics, and the unilateral price-change provisions satisfy state-specific automatic renewal laws in California, New York, and other jurisdictions with heightened consumer protection requirements.