Generated by a model from the captured document; not read by a person

A multinational technology corporation that develops and licenses software, hardware, and cloud computing services, including the Windows operating system, Office productivity suite, Xbox gaming platform, and Azure cloud services. The company operates major digital platforms and services used by billions of consumers and businesses worldwide, making its policies on data privacy, content moderation, and AI governance significant for user rights and digital market competition. As a designated gatekeeper under various regulatory frameworks, its policy decisions regarding platform access, data handling, and algorithmic transparency have broad implications for the technology industry.

4 Documents
35 All provisions
2 Changes · 12 mo
Sep 10, 2026 Last change
Objective measurements
Counted directly from the archive for Microsoft — documents, captured versions, and detected changes.
4
Documents tracked
29
Versions captured
2
Changes · 12 mo
2
Changes · all-time
39.0 d
Avg between changes
44
Days since change
39 d
Longest stable stretch
ConductAtlas User-Protection Index
Provisional · scored on 4 of 6
45.2/100
Consumer tier · provisional until more dimensions are known
How is this scored? →
Baseline 45.2 here · corpus average 31.4 across 191 scored platforms Top quartile Q1 18.4 · median 30.8 · Q3 42.3

Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from Microsoft’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.

Consumer tier · 45.2/100 · provisional · scored on 4 of 6
Arbitration & class action weight 22% 0.0
Data sharing & sale weight 20% not stated
AI training on your data weight 18% 80.0
Content ownership & licence weight 15% not stated
Business tier · 45.2/100 · provisional · scored on 4 of 6
Arbitration & class action weight 22% 0.0
Data sharing & sale weight 20% not stated
AI training on your data weight 18% 80.0
Content ownership & licence weight 15% not stated
Liability & warranties weight 10% 0.0
Governance Coverage
Data Collection
41 provisions
Account Control
24 provisions
Data Sharing
24 provisions
Liability Limitation
22 provisions
Data Retention
20 provisions
Contract Terms
20 provisions
Data Usage
18 provisions
Acceptable Use
18 provisions
Intellectual Property
17 provisions
Payment Fees
14 provisions
Quick Facts
Arbitration: Not stated
AI Training: Not used to train AI
Data Retention: Deleted after account closure
Class Action: Waived
Key Governance Provisions
Microsoft royalty-free license to use Your Content

Microsoft acquires broad intellectual property rights over user content at no cost, enabling it to use that content across the Services globally without compensating the user.

Damages capped at one month service fee or ten dollars

This cap defines the maximum financial recovery available regardless of the magnitude of actual loss, and designates direct damages as the exclusive remedy, foreclosing other forms of relief.

Account closed after two years of inactivity

Account closure is a permanent and consequential action that eliminates access to the account and any Services tied to it.

Copilot at work inherits existing security compliance

The clause establishes that Copilot does not create a new security perimeter — it operates within and inherits the user's existing security and compliance framework, with access to generated content …

User right to manage Copilot privacy preferences

The clause establishes that a user-controlled mechanism for managing privacy preferences exists and is persistently available within Copilot.

Document Coverage
Aigovernance Privacypolicy Responsibleai Servicesagreement
Last change detected: Sep 10, 2026 Changes (12 months): 2 Documents monitored: 4 Provisions tracked: 35
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Documents

Responsible AI Report 2025

Medium

This document establishes Microsoft's governance framework and internal standards for the design, development, and deployment of artificial intelligence systems across its product portfolio, including Azure AI, Copilot, and Bing. The …

Ai governance
0 provisions 1 version captured Version history →

Responsible AI

Low

This document sets out Microsoft's rules and principles for how it builds and deploys AI responsibly, covering fairness, privacy, safety, and accountability. When you use Copilot at work, it operates …

Responsible ai
3 provisions 5 versions captured Version history →

Microsoft Services Agreement (Legacy)

High

This agreement sets the rules for using Microsoft's consumer services, covering account maintenance, content rights, payment terms, and AI use. If you do not sign in at least once every …

Dated September 30, 2025 · Services agreement
9 provisions 5 versions captured Version history →

Microsoft Privacy Statement (Legacy)

Medium

This document explains what data Microsoft collects about you—including your location, browsing history, and the actual content of your emails and files—and how it uses that data, including to show …

Privacy policy
6 provisions 13 versions captured 1 significant change Version history →

Recent Changes

September 10, 2026 · Microsoft Privacy Statement (Legacy) Medium

Microsoft revised its privacy statement to clarify how it collects and uses data with Microsoft Copilot. The updated terms now explicitly state that Copilot collects data about your interactions with …

View change record →
📈 Policy Drift Analysis View all changes →

Selected provisions (4 of 35)

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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.

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Frequently Asked Questions

What Microsoft documents does ConductAtlas track?

ConductAtlas tracks 4 Microsoft documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Microsoft made in the past year?

Microsoft has made 2 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Microsoft?

ConductAtlas has classified 35 provisions across Microsoft's tracked documents.

Can I get alerts when Microsoft changes their policies?

Yes. Monitor subscribers ($4.99/month) can add Microsoft to their watchlist and receive an email alert after the daily check that finds a change to a tracked document. We check daily where we can, and show you where we can't.