Google Cloud Terms

This document governs use of Google Cloud Platform (GCP) services and establishes a binding agreement between Google LLC (or the applicable Google entity) and the customer, incorporating by reference supplemental terms, service-specific terms, and the Google Cloud Privacy Notice. The agreement states that customers must comply with acceptable use policies, that Google may suspend or terminate services for violations or legal requirements, and the terms authorize Google to make changes to services with reasonable notice while reserving the right to discontinue any service. Several provisions are operationally significant for enterprise customers: the agreement asserts a broad indemnification obligation on customers for third-party claims arising from customer applications or data, and limits Google's aggregate liability to fees paid in the 12 months preceding the claim, with exclusions for indirect and consequential damages; these liability caps are standard in commercial cloud agreements but may be subject to negotiation in enterprise contracts and may be limited or unenforceable in certain jurisdictions. The agreement engages GDPR and other data protection frameworks through its incorporation of the Google Cloud Data Processing Addendum, and customers processing personal data of EU/EEA residents face obligations around lawful basis, data transfers, and controller-processor relationships that depend heavily on how GCP is configured and used. Compliance teams should note that the agreement's governing law (California, USA, for most customers) and mandatory dispute resolution provisions interact with jurisdiction-specific consumer and data protection laws, particularly for EU-based customers and those subject to sector-specific regulation such as HIPAA or financial services oversight.