Chegg Terms of Use

This document governs user access to and use of Chegg's educational platform, including its website, mobile applications, textbook rental and purchase services, tutoring, homework help, and subscription-based digital content. The agreement states that users grant Chegg a broad, royalty-free, worldwide license to use, reproduce, modify, distribute, and display any content they submit, and the terms authorize Chegg to terminate accounts at its sole discretion with or without notice. The agreement includes a mandatory arbitration clause with a class action waiver, a 30-day opt-out window for arbitration, and a shortened limitation period of one year to bring claims, which is narrower than the default statute of limitations in many jurisdictions and may be unenforceable in certain states. The document engages FERPA given Chegg's education-adjacent data handling, COPPA given that users must be 13 or older and parental consent is required for minors under 18 for certain features, the FTC Act regarding consumer protection and data practices, and California-specific frameworks including CCPA given explicit references to California resident rights. Compliance teams should evaluate the scope of the intellectual property license granted over user-submitted content, the enforceability of the one-year limitation period and arbitration clause by jurisdiction, and whether Chegg's data collection and sharing practices as described align with applicable state privacy laws.