214 Total

Key Facts · in the document’s own words

Can users litigate disputes in court rather than arbitration?
“you will also have the right to litigate Disputes in a court of competent jurisdiction if you provide Chegg with written notice of your desire to do so...within thirty (30) days following the date you first receive these Terms of Use...”
Version CA-V-004864, captured July 14, 2026 · live source ↗
Our reading, not the document’s words
Chegg permits users to litigate disputes in court rather than arbitration if the user provides Chegg with written notice of that desire within thirty days of first receiving the Terms of Use.
What right must users grant Chegg and its affiliates in submitted content?
“you grant Chegg and our affiliates...a non-exclusive, worldwide, perpetual, unlimited, irrevocable, royalty-free, fully sublicensable...right to exercise any and all copyright, trademark, publicity, and database rights you have in the content...”
Version CA-V-004864, captured July 14, 2026 · live source ↗
Our reading, not the document’s words
Chegg requires users to grant Chegg and its affiliates a non-exclusive, worldwide, perpetual, unlimited, irrevocable, royalty-free, fully sublicensable right to exercise any and all copyright, trademark, publicity, and database rights the user holds in submitted content.
Can Chegg terminate a user's account at its sole discretion without notice?
“Chegg has the right to terminate your account for any reason at our sole discretion without notice to you.”
Version CA-V-004864, captured July 14, 2026 · live source ↗
Our reading, not the document’s words
Chegg reserves the right to terminate a user's account for any reason at its sole discretion without notice.
Do users and Chegg waive the right to bring disputes on a class, collective, or mass action basis?
“you and Chegg agree to waive the right to have any Dispute...be brought, heard, administered, resolved, or arbitrated on a class, collective, or mass action basis...all disputes...must be arbitrated on an individual basis...”
Version CA-V-004864, captured July 14, 2026 · live source ↗
Our reading, not the document’s words
Chegg requires both users and Chegg to waive the right to bring, hear, administer, resolve, or arbitrate any dispute on a class, collective, or mass action basis, mandating that all disputes be arbitrated on an individual basis.
Does Chegg exclude liability for indirect, economic, special, incidental, or consequential losses or damages?
“IN NO EVENT SHALL THE CHEGG PARTIES BE LIABLE FOR ANY INDIRECT, ECONOMIC, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES RELATED TO: (A) THE SERVICES; (B) THE CHEGG CONTENT; (C) USER CONTENT...”
Version CA-V-004864, captured July 14, 2026 · live source ↗
Our reading, not the document’s words
Chegg excludes liability of the Chegg Parties for any indirect, economic, special, incidental, or consequential losses or damages related to the Services, Chegg Content, or User Content.
Must parties personally meet and confer before commencing arbitration?
“Except to the extent prohibited by applicable consumer protection law, you and Chegg therefore agree that before either party commences arbitration or against the other (or initiates an action in small claims court if a party so elects), we will personally meet and confer telephonically or via videoconference, in a good faith effort to resolve informally any Dispute covered by this Arbitration Agreement...”
Version CA-V-004864, captured July 14, 2026 · live source ↗
Our reading, not the document’s words
Chegg requires that before either party commences arbitration, the parties must personally meet and confer by telephone or videoconference in a good faith effort to resolve informally any dispute covered by the Arbitration Agreement.
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Summary
Generated by a model from the captured document; not read by a person

These Terms govern how you use Chegg's services and what rights you and Chegg each have. If you submit content to Chegg, you give Chegg a permanent, irrevocable right to use it, and Chegg can close your account at any time without explanation or notice. If you have a dispute with Chegg, you must resolve it through individual arbitration rather than court—unless you send Chegg written notice within 30 days of first receiving these Terms.

Analysis

Chegg's Terms of Use establish the contractual framework governing user access to and interaction with the Services. Users who submit content grant Chegg and its affiliates a perpetual, irrevocable, royalty-free, worldwide, and fully sublicensable license covering all copyright, trademark, publicity, and database rights in that content. Chegg retains sole discretion to terminate any account without cause or notice, and limits its own liability through both a categorical exclusion of indirect, consequential, and incidental damages and a damages cap set at the greater of amounts paid in the prior six months or $250. All disputes are subject to mandatory individual binding arbitration, with class and collective action waivers applicable to both parties, and a 30-day opt-out window allows users to elect court litigation upon written notice to Chegg following first receipt of the Terms.

What this means for you

Using Chegg's services means accepting that any content you submit is licensed to Chegg permanently and irrevocably, with no ability to withdraw that permission later. Fees paid are non-refundable after cancellation unless a different policy was disclosed at purchase, and the maximum you could ever recover from Chegg for any harm is the greater of what you paid in the past six months or $250. If you prefer to resolve disputes in court rather than through binding individual arbitration, you must send Chegg written notice of that choice within 30 days of first receiving these Terms.

Institutional Analysis
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Featured provisions
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Complete Provision Index

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214 provisions
12 featured
25 clause types
Arbitration 28
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Archival ProvenanceSource & Archival Record
This version captured July 14, 2026 00:30 UTC
Last successful capture August 27, 2026 00:31 UTC · 49 failed attempts since
Date stated by the document October 16, 2023 (as printed in this version)
Capture Method Automated scheduled archival capture
Document ID CA-D-000394
Version ID CA-V-004864
SHA-256 (extracted text, extractor v5) 3665fc447315ba3805b76438719d264a369e4a8279daf4ad3b5b9e0efc5f6494
✓ Snapshot stored Archived-bytes anchor not yet recorded

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