This analysis describes what Supabase's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
A reader who pays fees cannot recover them regardless of service quality, cancellation, or other circumstances.
The relocation of Supabase's legal entity from Delaware to Singapore may affect which jurisdiction's courts and laws apply to disputes, potentially impacting your ability to pursue claims in US courts and changing which consumer protection laws govern your relationship. The requirement to explicitly click 'I Accept' rather than accepting through sign-up or service use clarifies consent but does not substantively change the agreement's terms. The new section on AI-powered tools discloses that Supabase may use AI chatbots for customer support; review that section to understand how such tools may process your inquiries.
View change record →A reader is not entitled to a refund of any fees paid to Supabase.
How other platforms handle this
Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.
Once you redeem your Points, you cannot cancel or return the Redemption Option for a refund of Points except in the case of defective products or as required by applicable law.
Miro will then refund to Customer any pre-paid, unused fees for the terminated portion of the Subscription Term (for the Performance Warranty) or for the non-conforming Technical Services (for the Technical Services Warranty).
"Fees paid by Customer are non-refundable.Excerpt from Supabase's Terms of Service
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
A reader who pays fees cannot recover them regardless of service quality, cancellation, or other circumstances.
A reader is not entitled to a refund of any fees paid to Supabase.
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Supabase.