Calendly Terms of Use

These terms govern your use of Calendly and place significant responsibilities on you: you cannot get a refund, you must resolve most disputes through binding arbitration rather than court, and if your use of Calendly causes a third party to sue Calendly, you must defend Calendly in that lawsuit. Calendly can cut off your access at any time without warning, and if you use AI features, your data — including Customer Data — will be shared with third-party providers.

Calendly's Terms of Use establish the conditions under which users access and use the Services, including binding obligations around payment (all fees are non-cancellable and non-refundable without offset or deduction), liability (aggregate liability capped at the greater of fees paid in the prior twelve months or $100 USD, with all indirect, punitive, incidental, special, and consequential damages disclaimed), and dispute resolution (all unresolved Disputes submitted to binding arbitration exclusively). Users bear compliance responsibility for their own conduct and that of Authorized Users and Participants, must defend Calendly against third-party claims arising from their use or Customer Data, and are solely responsible for recording consent obligations and embedded-services disclosure requirements. Calendly reserves the right to suspend or terminate user access at its sole discretion, at any time, with or without notice.

As a Calendly user, you are responsible for ensuring everyone accessing the Services through your account follows Calendly's rules and all applicable laws. All fees you pay are final — no cancellations, refunds, or deductions. If you use AI features, your inputs, outputs, and Customer Data are shared with third-party providers, and you bear responsibility for how you act on AI-generated output that Calendly acknowledges may be inaccurate. If you embed Calendly on a website, you must disclose Calendly's data collection practices in your own privacy policy. If you record meetings or generate AI transcriptions or summaries, you are solely responsible for obtaining all required consents from participants. For disputes with Calendly, the Terms establish a Pre-Arbitration Claim Resolution process as the first required step before any arbitration.