Key Facts
What is the limit of Cloudflare's aggregate liability to a user?
Cloudflare limits its aggregate liability to a user for any and all claims to the amounts the user has paid to Cloudflare to access and use the Service in the 12 months prior to the claim.
Are all fees non-refundable?
Cloudflare requires that all fees are non-refundable and that users are billed in full for the subscription term in which they cancel, with no refund provided for any unused portion of that term.
Are users billed in full for the subscription term in which they cancel?
Cloudflare requires that all fees are non-refundable and that users are billed in full for the subscription term in which they cancel, with no refund provided for any unused portion of that term.
Do paid subscriptions with a Subscription Term automatically renew?
Cloudflare automatically renews paid subscriptions with a Subscription Term for periods equal to the initial Subscription Term at then-current rates unless the user cancels.
For what periods do paid subscriptions renew?
Cloudflare automatically renews paid subscriptions with a Subscription Term for periods equal to the initial Subscription Term at then-current rates unless the user cancels.
What will Cloudflare defend users against?
Cloudflare will defend users against any third-party claim to the extent that the claim is based on an allegation that a Paid Service, when used as authorized under the Agreement, infringes a United States or European Union patent or registered copyright.
To what extent will Cloudflare defend users?
Cloudflare will defend users against any third-party claim to the extent that the claim is based on an allegation that a Paid Service, when used as authorized under the Agreement, infringes a United States or European Union patent or registered copyright.
May Cloudflare terminate a user's account?
Cloudflare may, at its sole discretion, terminate a user's account or suspend or terminate the user's access to the Service at any time, with or without notice, for any reason or no reason at all.
Can Cloudflare suspend or terminate the user's access to the Service?
Cloudflare may, at its sole discretion, terminate a user's account or suspend or terminate the user's access to the Service at any time, with or without notice, for any reason or no reason at all.
What right, title, and interest does Cloudflare retain?
Cloudflare retains all right, title, and interest in all models, observations, reports, analyses, statistics, databases, and other information created from server, network, or traffic data generated by Cloudflare.
Summary
These Terms govern your access to Cloudflare's Services under a limited, revocable license that Cloudflare can cancel at any time for any reason. If you pay for a subscription, it renews automatically at current rates and all fees are non-refundable even if you cancel mid-term. Any dispute with Cloudflare must go through binding arbitration, and you give up your right to a jury trial and the ability to join a class action.
Analysis
Cloudflare's Terms of Use establish the conditions under which users access and use the Services through a limited, revocable, non-exclusive, non-transferable license that Cloudflare may revoke at its sole discretion at any time, with or without notice or cause. The document caps Cloudflare's aggregate financial liability to amounts paid by the user in the preceding 12 months and excludes all indirect, incidental, special, consequential, and punitive damages entirely. All fees are non-refundable, subscriptions auto-renew at then-current rates for the same term length, and access may not be resold, transferred, or used by third parties. Disputes are resolved exclusively through binding arbitration with jury-trial and class-action waivers, while Cloudflare retains full ownership of all derivative data products it creates from server, network, and traffic data.
What this means for you
Cloudflare can suspend or terminate your account at any time, with or without notice, and any fees you have paid are non-refundable even if your subscription is cancelled before the term ends. Your paid subscription will renew automatically for the same length at Cloudflare's then-current rates unless you actively cancel beforehand. If you are on the free tier, you may not process or collect credit card information on any property using those Free Services. If you believe Cloudflare has harmed you, the maximum amount you can recover is limited to what you paid Cloudflare in the 12 months before your claim arose, and you must pursue that claim through binding arbitration rather than in court.
2 important changes detected
5 versions captured · Last updated: June 2026
What changed
Cloudflare updated its Self-Serve Subscription Agreement on June 21, 2026, removing several sentences and modifying others. The changes include removal of contact information and extended footer navigation menus from the document's end, along with minor formatting adjustments to existing arbitration procedure language. These revisions simplify the document's closing section but do not alter substantive terms of service.
Why this matters
This change removes contact information and extended navigation menus from the end of Cloudflare's Self-Serve Subscription Agreement but does not modify any substantive terms of service. The arbitration procedures, dispute resolution mechanisms, and other binding terms remain unchanged. Users operate under the same contractual obligations and rights as before.
View full change record →
What changed
Cloudflare's website navigation and service menu was reorganized on May 5, 2026. The change involved restructuring how support and success services are presented to visitors, removing some navigation menu items and consolidating others under revised category headings. This is a navigational and presentation change with no impact on service terms, pricing, data practices, or user rights.
Why this matters
This change affects how users navigate Cloudflare's website and locate service offerings. The underlying services, pricing, and terms remain unchanged. No action is required from consumers.
View full change record →
Archival ProvenanceSource & Archival Record
Last Captured
June 21, 2026 00:33 UTC
Capture Method
Automated scheduled archival capture
Document ID
CA-D-000281
Version ID
CA-V-004049
SHA-256
251c6279ae7dd57aa0fa58a0ac158da4ca28d31e582f4b25dbb69455e660751d
✓ Snapshot stored
✓ Text extracted
✓ Change verified
✓ Hash verified