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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
This document establishes the terms governing use of Cloudflare's internet infrastructure services, including CDN, DDoS protection, DNS, and related products. The agreement specifies that subscription fees are non-refundable and subscriptions renew automatically unless cancelled prior to the renewal date. Users may manage subscription settings and cancellation through the Cloudflare dashboard.
This document is Cloudflare's Self-Serve Subscription Agreement, governing access to and use of Cloudflare's network services, products, and APIs by individual and business customers who register directly through Cloudflare's website. The agreement states that users grant Cloudflare a royalty-free license to use content transmitted through the services for operational purposes, authorizes Cloudflare to suspend or terminate accounts for violations of its Acceptable Use Policy, and establishes that fees are non-refundable and that subscriptions auto-renew unless cancelled. Notable provisions include a broad limitation of liability capping Cloudflare's damages at fees paid in the prior 12 months, a mutual indemnification clause that places significant obligations on users for third-party claims arising from their use of the service, and a governing law clause designating California courts and law; the enforceability of some of these terms may vary by jurisdiction, particularly for EU and UK users where consumer protection frameworks impose additional constraints. The agreement engages GDPR, CCPA, and potentially the EU Digital Services Act given Cloudflare's role as an infrastructure intermediary; compliance teams should evaluate data processing addendum requirements, sub-processor disclosure obligations, and whether the self-serve contracting model satisfies applicable consent and notice standards across relevant jurisdictions.
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3 versions captured · Last updated: May 2026
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