Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
“You will defend Harvey against any claim by a third party arising from or relating to: (i) Your Input or (ii) Your Customer Data. You will indemnify Harvey for any damages, costs, and, if applicable, attorneys' fees...”
“As between the parties, You own Your Content.”
“If we are unable to resolve Your issue (including by reverting You to our prior language for the balance of Your operative order form) within 15 days of You bringing such issue to our attention, You may terminate this Agreement and any operative order form upon 3 business days' notice (and Harvey will refund to You any prepaid unused Fees for the applicable Service).”
“For claims relating to data breaches of Your Customer Data caused by Harvey's breach of its obligations under our Security Addendum or the DPA... total liability... will not exceed the greater of (x) two times the amount actually paid... or (y) $500,000”
“in no event will either party's total liability to the other party or any third party for all claims in the aggregate... exceed the greater of (x) the amount actually paid or payable to Harvey by You in the prior 12 months... or (y) $250,000”
“Harvey will defend You against any claim by a third party alleging that the Service, when used in accordance with these Terms and the Documentation, infringes any intellectual property right of such third party...”
This document sets the rules for using Harvey AI's service. Harvey AI cannot use your data to train its AI models, and you keep ownership of your own content. If you disagree with any changes, you can cancel with 3 business days' notice and get a refund of any prepaid unused fees, but any disputes must go through arbitration rather than court.
This Agreement establishes the terms under which Harvey AI provides its Service to customers, defining a data processing framework in which Harvey AI receives a non-exclusive, worldwide, royalty-free license to process Customer Data and Inputs solely to deliver the Service, with an explicit prohibition on using that data to train AI models. Liability is capped bilaterally at the greater of 12 months of fees paid or $250,000, with a separate elevated cap of two times fees paid or $500,000 applying to qualifying data breach claims under the Security Addendum or DPA. Indemnification obligations run in both directions: customers bear the burden of third-party claims arising from their submitted content, while Harvey AI bears the burden of third-party IP infringement claims when the Service is used as specified. Customers retain ownership of their Content as between the parties, and Harvey AI must securely delete Customer Data and Content within 30 days of termination. All disputes, including threshold arbitrability questions, are resolved exclusively through binding arbitration.
Harvey AI is contractually prohibited from using your Customer Data or Content to train AI models, and you retain ownership of your Content. Harvey AI must delete your remaining data within 30 days after termination unless you direct otherwise. Your financial recovery for any claim is capped at the greater of 12 months of fees paid or $250,000, even if your actual harm is greater. You are responsible for defending Harvey AI against third-party claims arising from content or data you submit. If Harvey AI updates the Agreement, it must give you at least 15 days' advance notice, and you may terminate with 3 business days' notice to receive a refund of prepaid unused fees for the applicable service.
Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.
“You will defend Harvey against any claim by a third party arising from or relating to: (i) Your Input or (ii) Your Customer Data. You will indemnify Harvey for any damages, costs, and, if applicable, attorneys' fees...”
“As between the parties, You own Your Content.”
“If we are unable to resolve Your issue (including by reverting You to our prior language for the balance of Your operative order form) within 15 days of You bringing such issue to our attention, You may terminate this Agreement …”
“For claims relating to data breaches of Your Customer Data caused by Harvey's breach of its obligations under our Security Addendum or the DPA... total liability... will not exceed the greater of (x) two times the amount actually paid... or …”
“in no event will either party's total liability to the other party or any third party for all claims in the aggregate... exceed the greater of (x) the amount actually paid or payable to Harvey by You in the prior …”
“Harvey will defend You against any claim by a third party alleging that the Service, when used in accordance with these Terms and the Documentation, infringes any intellectual property right of such third party...”
“If any undisputed amount of Your Fees is past due, we may suspend Your access to the Service after we provide You written notice of late payment.”
“Within 30 days of termination, Harvey will securely delete any remaining Customer Data or Content unless otherwise instructed by You.”
“Harvey will provide notice of any update at least 15 days in advance of the update being posted.”
“Harvey will not train any AI models using Your Content or Customer Data.”
“You grant to Harvey and its Affiliates a non-exclusive, worldwide, royalty-free right to process the Customer Data and Your Input to the extent necessary to provide the Service to You or Your Affiliates...”
“Any dispute, claim or controversy arising out of or relating to this Agreement or its breach, including the determination of the scope or applicability of this agreement to arbitrate, will be determined by arbitration.”
Every distinct legal provision identified in this document. Featured provisions appear above with analysis.
Harvey AI has updated this document before. Monitor includes same-day alerts, structured change summaries, and monitoring for up to 20 platforms.
Need provision-level monitoring and regulatory mapping? Insight includes governance timelines, drift analysis, and full provision tracking.
Cross-platform context
See how other platforms handle Access Credentials May Not Be Shared and similar clauses.
Compare across platforms →Governance Monitoring
Structured alerts for policy changes, governance events, and provision updates across 352+ platforms.