An online learning platform that offers courses, certificates, and degree programs from universities and companies worldwide. The platform hosts educational content for millions of learners and handles sensitive personal data including academic records, payment information, and learning analytics. Policy changes affect how user data is collected, shared with educational partners, and used for course recommendations and certification processes.
Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from Coursera’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.
The license is revocable and restricted to personal, non-commercial use, meaning Coursera can withdraw access and any use outside those boundaries falls outside the granted rights.
The prohibition expressly covers generative AI development and training, preventing users from leveraging Coursera's content to build or improve AI systems.
The class action waiver prevents users from joining together to bring collective claims against Coursera, which can significantly reduce the practical ability to pursue low-value individual grievance…
Users give up constitutionally and statutorily protected rights to judicial proceedings, including the right to a jury trial, as a condition of using Coursera's services.
Binding arbitration removes the user's ability to litigate disputes in court and applies to the broadest possible scope of claims, including those outside the direct use of the services.
This document explains what personal information Coursera collects about you—including biometric data during identity verification, audio from voice features, and session-replay recordings of how you use the site—how it uses …
These terms govern how you can use Coursera's platform: you get a personal, non-commercial license that Coursera can revoke at any time for any reason. Any content you post gives …
Coursera expanded its privacy notice to explicitly cover business contacts and added new data collection categories. The updated policy now discloses collection of business contact data (name, job title, company, …
View change record →Coursera revised its refund denial policy to add a new ground for refusing refunds: when a significant portion of course content has been accessed before the refund request is submitted. …
View change record →Coursera revised its refund policy for specializations and subscriptions with several clarifications and operational changes. The updated terms now explicitly state that canceling a subscription stops future billing but does …
View change record →Coursera revised its free trial language to remove specific references to a standard 7-day trial period and instead state that 'certain subscriptions may come with a free trial period' with …
View change record →Coursera expanded its privacy notice to clarify how it collects and processes personal data, particularly regarding voice and audio inputs. The updated terms now explicitly state that voice-enabled features transcribe …
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
ConductAtlas tracks 2 Coursera documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.
Coursera has made 5 policy changes in the past 12 months across the documents ConductAtlas tracks.
ConductAtlas has classified 9 provisions across Coursera's tracked documents.
Yes. Monitor subscribers ($4.99/month) can add Coursera to their watchlist and receive an email alert after the daily check that finds a change to a tracked document. We check daily where we can, and show you where we can't.