This analysis describes what Instacart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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You cannot cancel an order that includes a delivery of digital content that is not delivered on a physical medium if order processing has begun with your express, prior consent and acknowledgment that you thereby waive your right of cancellation.
If you have paid Subscription Fees upfront, you will be issued a pro-rata refund based on the portion of the Subscription Period remaining.
The cancellation will take effect at the end of the billing period. You can see when your subscription will end on the "Account" page.
"Once a shopper has started shopping your order or delivery has started, you may not be able to cancel or reschedule. If we are able to accommodate your request at that stage, you may be charged a fee...Excerpt from Instacart's Terms of Service (Superseded Capture)
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The clause states: “Once a shopper has started shopping your order or delivery has started, you may not be able to cancel or reschedule. If we are able to accommodate your request at that stage, you may be charged a fee...”
ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.
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