A digital personal finance company that provides online banking, lending, investing, and insurance services to consumers. The platform offers student loan refinancing, personal loans, mortgages, investment accounts, and credit cards through its mobile app and website. Their policies are significant because they govern how sensitive financial data is collected and used, along with the terms under which users access banking and investment services.

4 Documents
45 All provisions 10 High severity 25 Medium severity 10 Low severity
35 Changes · 12 mo 1 high
Jun 9, 2026 Last change

High — provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium — provisions worth knowing about but with partial protections or limited scope. Low — standard terms with minimal consumer impact.

Governance Coverage
Privacy Rights
17 provisions · 2 high · 9 med
Data Collection
7 provisions · 1 high · 6 med
Arbitration
5 provisions · 5 high
Consent
3 provisions · 2 high · 1 med
Enforcement Actions
2 provisions · 2 med
Indemnification
2 provisions · 2 med
Liability Limitation
2 provisions · 2 med
Legal Jurisdiction
2 provisions · 1 med
Platform Discretion
2 provisions · 1 med
Data Sharing
2 provisions · 2 high
Quick Facts
Arbitration: Mandatory
Class Action: Waived
Key Governance Provisions
High Class Action and Jury Trial Waiver

This provision establishes that users cannot aggregate claims with other users in a single proceeding, which applies across SoFi's full suite of consumer financial products including banking, lending…

High Mandatory Individual Arbitration

This provision requires that users pursue claims against SoFi individually through AAA arbitration, which establishes the procedural framework for all covered consumer financial disputes arising from…

High Default Opt-In Cookie Consent on Page Abandonment

This provision establishes a passive consent mechanism that triggers full cookie opt-in upon page abandonment for users who have not explicitly engaged with the consent banner, which may require eval…

High Mandatory Arbitration and Class Action Waiver

This provision removes the right to pursue disputes in court and eliminates the ability to participate in class action litigation, which is often the only practical mechanism for consumers to pursue …

High Interest-Based Advertising and Third-Party Tracking Technologies

The use of third-party tracking technologies for behavioral advertising may constitute 'sharing' personal information under CCPA/CPRA, and the consent management implementation directly affects wheth…

Document Coverage
Privacypolicy Termsofservice
Last change detected: Jun 9, 2026 Changes (12 months): 35 (1 high) Documents monitored: 4 Provisions tracked: 45
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Documents

SoFi Terms of Service

Last updated May 5, 2026 · Terms of service
0 provisions 0 versions captured Version history →

SoFi Privacy Notice

Last updated May 5, 2026 · Privacy policy
0 provisions 0 versions captured Version history →

SoFi Terms of Service

High

This is SoFi's Terms of Use document governing access to and use of its websites, apps, and financial product services including personal loans, mortgages, investing accounts, and SoFi bank products. …

Last updated March 14, 2026 · Terms of service
10 provisions 21 versions captured 6 significant changes Version history →

SoFi Privacy Notice

Medium

This is SoFi's privacy policy page, which describes how SoFi collects and uses personal information across its financial products including bank accounts, loans, investing accounts, and credit cards. The policy …

Last updated March 14, 2026 · Privacy policy
6 provisions 17 versions captured 7 significant changes Version history →

Recent Changes

June 6, 2026 · SoFi Terms of Service High

SoFi updated its Terms of Service on June 6, 2026 to explicitly state that the Arbitration Agreement is binding on users. The previous version listed the Arbitration Agreement as one …

View change record →
June 5, 2026 · SoFi Terms of Service Medium

SoFi updated its Terms of Service on June 5, 2026 with primarily formatting and navigation improvements. The main substantive change removes language that previously required users to agree to SoFi's …

View change record →
May 30, 2026 · SoFi Privacy Notice Medium

SoFi's updated Privacy Notice contains two substantive policy changes. First, the company expanded the scope of tracking technologies it uses and discloses; previously the policy described cookies and their use …

View change record →
May 29, 2026 · SoFi Terms of Service Medium

SoFi's Terms of Service was updated on May 29, 2026 to explicitly reference the Arbitration Agreement as a binding component of user acceptance. Previously, the agreement mentioned the E-Sign Agreement …

View change record →
May 23, 2026 · SoFi Privacy Notice Medium

SoFi updated its Privacy Preference Center disclosure on May 23, 2026, replacing language about cookies with explicit statements about pixel tracking and data sharing with advertising and analytics partners. The …

View change record →
📈 Policy Drift Analysis View all changes →

High Severity Provisions (5)

View all high severity provisions → Compare SoFi with other platforms →

Applicable Regulations

CCPA/CPRA
California, USA
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
EFTA / Reg E
United States Federal
View official text ↗
FCRA
United States Federal
View official text ↗
FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GLBA
United States Federal
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
TCPA
United States Federal
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗

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Frequently Asked Questions

What SoFi documents does ConductAtlas track?

ConductAtlas tracks 4 SoFi documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has SoFi made in the past year?

SoFi has made 35 policy changes in the past 12 months across the documents ConductAtlas tracks, including 1 classified as high severity.

How many provisions has ConductAtlas classified for SoFi?

ConductAtlas has classified 45 provisions across SoFi's tracked documents. 10 are rated high severity, 25 medium, and 10 low.

Can I get alerts when SoFi changes their policies?

Yes. Monitor subscribers ($19/month) can add SoFi to their watchlist and receive same-day email alerts whenever any tracked document changes.