Generated by a model from the captured document; not read by a person

A digital personal finance company that provides online banking, lending, investing, and insurance services to consumers. The platform offers student loan refinancing, personal loans, mortgages, investment accounts, and credit cards through its mobile app and website. Their policies are significant because they govern how sensitive financial data is collected and used, along with the terms under which users access banking and investment services.

3 Documents
0 All provisions
17 Changes · 12 mo
Oct 13, 2026 Last change
Objective measurements
Counted directly from the archive for SoFi — documents, captured versions, and detected changes.
3
Documents tracked
120
Versions captured
17
Changes · 12 mo
17
Changes · all-time
9.8 d
Avg between changes
1
Days since change
48 d
Longest stable stretch
ConductAtlas User-Protection Index
Provisional · scored on 4 of 6
12.1/100
Consumer tier · provisional until more dimensions are known
How is this scored? →
Baseline 12.1 here · corpus average 31.4 across 191 scored platforms Bottom quartile Q1 18.4 · median 30.8 · Q3 42.3

Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from SoFi’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.

Consumer tier · 12.1/100 · provisional · scored on 4 of 6
Arbitration & class action weight 22% not stated
Data sharing & sale weight 20% 36.4
AI training on your data weight 18% not stated
Data retention & deletion weight 15% 0.0
Content ownership & licence weight 15% 0.0
Governance Coverage
Contract Terms
27 provisions
Liability Limitation
21 provisions
Acceptable Use
20 provisions
Platform Discretion
14 provisions
Payment Fees
10 provisions
Data Collection
9 provisions
Commission Payout
8 provisions
Intellectual Property
7 provisions
Disclosure Requirements
5 provisions
Enforcement Actions
5 provisions
Quick Facts
Arbitration: Not stated
AI Training: Not stated
Data Retention: Retained after closure
Class Action: Not stated
Key Governance Provisions
SoFi Plus requires $10 monthly subscription fee

SoFi Plus membership, and any benefits attached to it, require an ongoing $10 monthly payment, making access to those benefits contingent on continued fee payment.

AI Coach responses may be incorrect and not relied upon for advice

This clause contractually bars users from treating SoFi Coach as a source of professional advice, which limits SoFi's exposure while placing verification responsibility on the user.

Rewards points are not user property and have no cash value

Denying property status and cash value means users have no ownership interest in accumulated points and cannot demand monetary compensation for them.

One-year statute of limitations on claims against SoFi

A one-year limitation period is shorter than most statutory limitation periods and permanently extinguishes claims not filed in time, significantly restricting users' ability to seek legal remedies.

User indemnifies SoFi for site use and IP violations

Users bear financial responsibility for defending SoFi and covering any resulting costs whenever a third-party or other claim arises from the user's own access to or use of the SoFi Site or App.

Document Coverage
Privacypolicy Termsofservice
Last change detected: Oct 13, 2026 Changes (12 months): 17 Documents monitored: 3 Provisions tracked: 0
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Documents

SoFi Privacy Notice

Dated June 5, 2026 · Privacy policy
0 provisions 9 versions captured Version history →

SoFi Terms of Service

High

This document sets the rules for using SoFi's website, app, and services. SoFi can change these rules at any time without telling you directly, can cut off your access if …

Dated September 17, 2026 · Terms of service
0 provisions 60 versions captured 5 significant changes Version history →

SoFi Privacy Notice (Retired URL)

Privacy policy
0 provisions 32 versions captured Version history →

Recent Changes

October 1, 2026 · SoFi Terms of Service Medium

SoFi revised its Bank Referral Program terms to clarify timing and eligibility mechanics. The updated language specifies that the 21-day deposit and SoFi Plus subscription windows begin on the day …

View change record →
August 5, 2026 · SoFi Terms of Service Medium

SoFi revised its referral promotion terms, extending the promotion period from June 24 – August 4, 2026 to August 5 – September 30, 2026. The company increased the minimum deposit …

View change record →
June 17, 2026 · SoFi Terms of Service Medium

SoFi substantially revised its Referral Program terms, adding detailed conduct and content standards for referrers, including requirements to disclose material connections, avoid mass solicitation, make only truthful claims, and direct …

View change record →
May 28, 2026 · SoFi Terms of Service Medium

SoFi reduced the interest rates it offers on savings accounts. The rate for accounts with eligible direct deposit decreased from 3.30% APY to 3.10% APY, and the rate for accounts …

View change record →
May 19, 2026 · SoFi Terms of Service Medium

SoFi revised its SoFi Plus subscription terms to change billing language from 'every 30 calendar days' to 'every month', added a new provision allowing SoFi to modify the subscription fee …

View change record →
📈 Policy Drift Analysis View all changes →

Selected provisions (0 of 0)

No provisions found.

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Frequently Asked Questions

What SoFi documents does ConductAtlas track?

ConductAtlas tracks 3 SoFi documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has SoFi made in the past year?

SoFi has made 17 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for SoFi?

ConductAtlas has classified 0 provisions across SoFi's tracked documents.

Can I get alerts when SoFi changes their policies?

Yes. Monitor subscribers ($4.99/month) can add SoFi to their watchlist and receive an email alert after the daily check that finds a change to a tracked document. We check daily where we can, and show you where we can't.