A digital personal finance company that provides online banking, lending, investing, and insurance services to consumers. The platform offers student loan refinancing, personal loans, mortgages, investment accounts, and credit cards through its mobile app and website. Their policies are significant because they govern how sensitive financial data is collected and used, along with the terms under which users access banking and investment services.

4 Documents
62 All provisions 15 High severity 34 Medium severity 13 Low severity
39 Changes · 12 mo
Jul 24, 2026 Last change

High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium, provisions worth knowing about but with partial protections or limited scope. Low, standard terms with minimal consumer impact.

Governance Coverage
Contract Terms
31 provisions · 6 high · 20 med
Liability Limitation
23 provisions · 10 high · 13 med
Acceptable Use
21 provisions · 3 high · 11 med
Platform Discretion
16 provisions · 6 high · 9 med
Commission Payout
14 provisions · 2 high · 10 med
Data Collection
13 provisions · 6 high · 6 med
Payment Fees
11 provisions · 6 high · 4 med
Privacy Rights
8 provisions · 2 high · 6 med
Data Usage
8 provisions · 4 high · 2 med
Intellectual Property
7 provisions · 7 med
Quick Facts
AI Training: Disclosed (high impact)
Data Retention: Specified
Key Governance Provisions
High 1% invest match requires five-year deposit holding period

The five-year per-deposit holding period is a material condition on receiving the invest match; failing to meet it for any individual deposit disqualifies that deposit, regardless of how long other d…

High SoFi Plus requires $10 monthly subscription fee

SoFi Plus membership, and any benefits attached to it, require an ongoing $10 monthly payment, making access to those benefits contingent on continued fee payment.

High AI Coach responses may be incorrect and not relied upon for advice

This clause contractually bars users from treating SoFi Coach as a source of professional advice, which limits SoFi's exposure while placing verification responsibility on the user.

High Rewards points are not user property and have no cash value

Denying property status and cash value means users have no ownership interest in accumulated points and cannot demand monetary compensation for them.

High One-year statute of limitations on claims against SoFi

A one-year limitation period is shorter than most statutory limitation periods and permanently extinguishes claims not filed in time, significantly restricting users' ability to seek legal remedies.

Document Coverage
Privacypolicy Termsofservice
Last change detected: Jul 24, 2026 Changes (12 months): 39 Documents monitored: 4 Provisions tracked: 62
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Documents

SoFi Terms of Service (Superseded URL)

Last updated May 5, 2026 · Terms of service
0 provisions 5 versions captured 1 significant change Version history →

SoFi Privacy Notice (Superseded URL)

Last updated May 5, 2026 · Privacy policy
0 provisions 2 versions captured Version history →

SoFi Terms of Service

High

This document sets the rules for using SoFi's website, app, and services. SoFi can change these rules at any time without telling you directly, can cut off your access if …

Last updated March 14, 2026 · Terms of service
10 provisions 36 versions captured 7 significant changes Version history →

SoFi Privacy Notice

Medium

SoFi's Privacy Notice explains what personal information SoFi collects—including through tracking technologies—and how it shares that information with affiliates, third parties, and advertising partners. You can opt out of certain …

Last updated March 14, 2026 · Privacy policy
7 provisions 24 versions captured 5 significant changes Version history →

Recent Changes

July 14, 2026 · SoFi Terms of Service (Superseded URL) Medium

SoFi restructured its Invest Referral Program from an open-ended referral model to a limited-time promotional offer running July 14 through September 30, 2026. The updated terms establish specific eligibility criteria …

View change record →
July 14, 2026 · SoFi Terms of Service Medium

SoFi restructured its Invest Referral Program into a limited-time promotional offer running July 14, 2026 through September 30, 2026. The updated terms narrow referral eligibility by imposing a new asset …

View change record →
June 17, 2026 · SoFi Terms of Service Medium

SoFi substantially revised its referral program terms on June 17, 2026, restructuring eligibility rules, adding explicit conduct and disclosure standards for referrers, introducing a $10,000 annual referral cap, and establishing …

View change record →
June 12, 2026 · SoFi Privacy Notice Medium

SoFi's Privacy Notice was updated on June 12, 2026 to revise how the company describes cookie and tracking technology practices. The updated policy explicitly states that SoFi uses cookies, pixels, …

View change record →
June 10, 2026 · SoFi Terms of Service Medium

SoFi updated its cookie and tracking technologies disclosure on the Terms of Service page on June 10, 2026. The prior language stated that SoFi uses pixels and tracking technologies to …

View change record →
📈 Policy Drift Analysis View all changes →

High Severity Provisions (15)

View all high severity provisions → Compare SoFi with other platforms →

Applicable Regulations

CCPA/CPRA
California, USA
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
EFTA / Reg E
United States Federal
View official text ↗
FCRA
United States Federal
View official text ↗
FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GLBA
United States Federal
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
TCPA
United States Federal
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗

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Frequently Asked Questions

What SoFi documents does ConductAtlas track?

ConductAtlas tracks 4 SoFi documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has SoFi made in the past year?

SoFi has made 39 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for SoFi?

ConductAtlas has classified 62 provisions across SoFi's tracked documents. 15 are rated high severity, 34 medium, and 13 low.

Can I get alerts when SoFi changes their policies?

Yes. Monitor subscribers ($4.99/month) can add SoFi to their watchlist and receive same-day email alerts whenever any tracked document changes.