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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
This document establishes OpenAI's data processing terms for business customers who submit personal data through the OpenAI API. The agreement specifies that OpenAI processes personal data only according to documented instructions from the business customer and does not sell or disclose that data to third parties. The document further authorizes OpenAI to assist business customers in responding to data subject requests for access, deletion, and correction.
This document is OpenAI's Data Processing Addendum (DPA), governing the processing of personal data by OpenAI as a data processor on behalf of business customers (operators) who use OpenAI's API and related services, with its legal basis rooted in GDPR Article 28 and equivalent data processor contractual requirements under UK GDPR, Swiss data protection law, and other applicable frameworks. The agreement states that OpenAI will process personal data only on documented instructions from the operator, will implement appropriate technical and organizational security measures, will assist operators in fulfilling data subject rights requests, and will delete or return personal data upon termination of services. The DPA authorizes OpenAI to engage sub-processors from a published list, requiring only that operators be given advance notice and an opportunity to object rather than affirmative consent, which is a standard but operationally significant mechanism that compliance teams should evaluate against their own vendor management obligations. The document engages GDPR (including Standard Contractual Clauses for international transfers), UK GDPR, the Swiss Federal Act on Data Protection, CCPA/CPRA (where OpenAI commits to not selling or sharing personal data and to processing it only for specified business purposes), and HIPAA (addressed through a separate Business Associate Agreement). Material compliance considerations include mapping operator instructions to lawful processing bases, maintaining sub-processor oversight, and ensuring that SCCs are properly incorporated for transfers of EU/EEA personal data to the United States.
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3 versions captured · Last updated: June 2026
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