Xbox Terms of Use

This document sets the rules for using Xbox Services. Purchases are final and non-refundable by default, and if you keep using the Services after Xbox updates its Terms, you are bound by the new rules. If you have a dispute with Xbox and live in the US, you must resolve it through individual arbitration — not a lawsuit or class action — and your maximum financial recovery is capped at one month's subscription fee or $10.00 for free services.

The Xbox Terms of Use establish the conditions under which users may access and use Xbox Services, including a broad intellectual property license granted to Xbox over user-submitted content, a prohibition on using Xbox AI services or AI-derived data to build or improve any AI technology, and restrictions on deploying AI services in high-stakes decision-making contexts without human oversight. The document imposes a no-refund default on purchases, caps user remedies for losses to one month's service fee or $10.00 for free services, and disclaims all service quality guarantees by providing Services on an 'as is,' 'with all faults,' and 'as available' basis. US residents are required to resolve disputes through binding individual arbitration before the AAA under the FAA, with class actions, class-wide arbitrations, and all representative proceedings expressly prohibited. Xbox retains the right to modify its Terms at any time, with continued use constituting acceptance, and will delete or disassociate all data and content upon account closure unless law requires otherwise.

As an individual user, you grant Xbox a worldwide, royalty-free license to copy, reformat, display, and distribute content you submit through the Services. Your purchases are non-refundable unless a specific law or offer says otherwise, and your financial remedy for any loss is capped at one month's service fee. Your account will be closed if you do not sign in at least once every two years, after which Xbox will delete or disassociate your data and content. You may not use Xbox AI services or any data derived from them to build or improve AI technology, and you must not use those services to make consequential decisions affecting anyone's legal, financial, employment, or human rights without appropriate human oversight. To avoid automatic recurring charges on a subscription, you must actively cancel before the next billing interval.