Writer Terms of Service

This document is Writer, Inc.'s Terms of Use governing access to and use of the Writer enterprise AI platform, including its web application, API, AI agents, and related services, with the agreement stating it constitutes a binding contract between Writer and the user or the entity the user represents. The terms authorize Writer to use customer-submitted content to provide and improve the services, grant Writer a license to customer data as necessary to operate the platform, and establish that users retain ownership of their content while granting Writer a non-exclusive license to process it; the agreement also states that users are responsible for ensuring their use complies with applicable laws and that outputs generated by the AI may not be unique and Writer does not warrant their accuracy. The agreement includes a mandatory arbitration clause requiring individual arbitration for disputes, a class action waiver, a limitation of liability capping Writer's exposure at amounts paid in the prior twelve months, and an indemnification obligation requiring users to defend and hold harmless Writer against third-party claims arising from user content or misuse. The document engages GDPR, CCPA, and broader data protection frameworks given Writer's enterprise customer base, as well as FTC consumer protection principles; EU-based users and California residents face distinct regulatory considerations regarding data processing, consent, and AI-generated content disclosure. The arbitration and class action waiver provisions may be subject to enforceability challenges in certain jurisdictions, including California and EU member states, where such waivers face legal scrutiny under local consumer and employment protection laws.