This analysis describes what Booking.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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We will refund your money within three (3) business days of your request to cancel a transfer as long as the funds have not already been picked up or deposited into an account of the designated recipient.
For subscribers and purchasers of Virtual Items residing in the Republic of Korea: in accordance with local law, you are entitled to a full refund of your subscription and/or unused Virtual Items during the 7 days following the purchase.
If you are on a paid subscription and we discontinue the Service you are using during your subscription...if we're unable to do so, we will provide you a pro-rata refund of fees prepaid for the remaining period of your subscription.
"If they refuse you the car, call us straight away from the rental counter to cancel your booking, and we'll refund what you paid, minus the cost of three days of your rental. Otherwise you won't be entitled to a refund.Excerpt from Booking.com's Terms and Conditions
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The clause states: “If they refuse you the car, call us straight away from the rental counter to cancel your booking, and we'll refund what you paid, minus the cost of three days of your rental. Otherwise you won't be entitled to a refund.”
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
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