Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from Box’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.
The cap severely restricts the maximum financial recovery a user could obtain from Box regardless of the magnitude of harm suffered.
Sharing Content may result in third parties gaining unrestricted use of that Content with no obligation to compensate or seek further permission from the user.
A user's account and all Content within it can transfer to organizational control without further action by the user if they miss the 14-day response window.
Users retain control over whether their AI interactions are used to train Box's AI models, as this requires affirmative explicit consent.
Users are locked into their selected service level and seat count for the full annual term, preventing cost reduction or exit before renewal.
Box's Terms of Service set out the rules for using its storage and collaboration service. Box can suspend or shut down your account at any time in its sole discretion, …
Box updated its Terms of Service effective July 30, 2026, introducing new provisions for tracking and billing consumable service resources such as API calls and AI Units. The updated terms …
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
ConductAtlas tracks 2 Box documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.
Box has made 1 policy changes in the past 12 months across the documents ConductAtlas tracks.
ConductAtlas has classified 0 provisions across Box's tracked documents.
Yes. Monitor subscribers ($4.99/month) can add Box to their watchlist and receive an email alert after the daily check that finds a change to a tracked document. We check daily where we can, and show you where we can't.