Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
“Usage of the Application Services exceeding the volume tier of the Subscription Plan purchased by Customer will result in Customer being charged additional fees ("A La Carte Fees"), at 150% of the unit price applicable to Customer's selected volume tier...”
“EXCEPT FOR EXCLUDED CLAIMS OR ENHANCED CLAIMS TO THE EXTENT APPLICABLE TO CUSTOMER, THE AGGREGATE AND CUMULATIVE LIABILITY OF EACH PARTY...SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL APPLICATION SERVICES FEES PAID OR PAYABLE BY CUSTOMER DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE ACT...OR (B) ONE THOUSAND DOLLARS ($1,000).”
“Customer hereby grants to Mixpanel a non-exclusive, non-transferable right (except as expressly granted in this Agreement) and license to store, access, use, and transfer the Customer Content as described in this Agreement and the DPA for the limited purposes of: (i) providing and improving the Application Services and Professional Services; (ii) responding to service issues...”
“Customer warrants it shall comply with all U.S. export control and economic sanctions laws and regulations as they relate to access to and use of the Application Services.”
“MIXPANEL AND ITS SUPPLIERS AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED INDEMNITIES AND WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.”
“EXCEPT FOR EXCLUDED CLAIMS, NEITHER CUSTOMER NOR MIXPANEL SHALL BE RESPONSIBLE OR LIABLE...FOR ANY LOST PROFITS OR REVENUES, OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, WHETHER OR NOT SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.”
This document sets the rules for using Mixpanel's analytics services: Mixpanel can change its prices or terms at any time by posting an update, and continuing to use the service means you accept those changes. If you use more data than your plan covers, you'll be billed at 150% of your normal per-unit rate, and your fees automatically rise 7% each renewal period. Mixpanel's financial responsibility to you is capped at one year of fees paid or $1,000, whichever is greater, and you cannot recover lost profits or other indirect damages.
Mixpanel's Terms of Use establish the scope and conditions under which customers may access and use the Application Services under a revocable, non-exclusive, non-transferable license restricted to internal business purposes. The agreement sets out a layered fee structure in which renewal terms automatically increase by 7% and overages are billed at 150% of the applicable tier's unit price, while Mixpanel retains sole discretion to modify pricing, discontinue plans, and amend terms upon posting without prior notice. Liability exposure for both parties is capped at the greater of twelve months of fees paid or $1,000, and all implied warranties are disclaimed; consequential, indirect, and punitive damages are excluded entirely. Mixpanel grants itself a limited license to store, access, use, and transfer Customer Content for service delivery and improvement, and bears defense obligations for third-party IP infringement claims arising from a customer's permitted use.
An individual user's access rights are limited, non-transferable, and revocable, and apply only to internal business use — not resale or redistribution. Fees grow automatically at each renewal through the 7% compounding increase, and any usage beyond a purchased volume tier is billed at 150% of the standard unit price with no prior notice required. Mixpanel may modify or discontinue free plans at any time in its sole discretion without advance warning, and changes to the agreement take effect upon posting. If a user believes posted terms have changed materially, they should review updates before continuing to use the Application Services, because continued use constitutes acceptance.
Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.
2 important changes detected
6 versions captured · Latest change detected by ConductAtlas: June 2026
We withheld clauses we had published from this document. Each withholding is recorded in our correction log:
“EXCEPT FOR EXCLUDED CLAIMS OR ENHANCED CLAIMS TO THE EXTENT APPLICABLE TO CUSTOMER, THE AGGREGATE AND CUMULATIVE LIABILITY OF EACH PARTY...SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL APPLICATION SERVICES FEES PAID OR PAYABLE BY CUSTOMER DURING THE TWELVE …”
“Usage of the Application Services exceeding the volume tier of the Subscription Plan purchased by Customer will result in Customer being charged additional fees ("A La Carte Fees"), at 150% of the unit price applicable to Customer's selected volume tier...”
“Upon commencement of each renewal term, the fees payable shall automatically increase by seven percent (7%) over the fees payable during the immediately preceding Subscription Term.”
“Customer hereby grants to Mixpanel a non-exclusive, non-transferable right (except as expressly granted in this Agreement) and license to store, access, use, and transfer the Customer Content as described in this Agreement and the DPA for the limited purposes of: …”
“Customer warrants it shall comply with all U.S. export control and economic sanctions laws and regulations as they relate to access to and use of the Application Services.”
“MIXPANEL AND ITS SUPPLIERS AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED INDEMNITIES AND WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.”
“EXCEPT FOR EXCLUDED CLAIMS, NEITHER CUSTOMER NOR MIXPANEL SHALL BE RESPONSIBLE OR LIABLE...FOR ANY LOST PROFITS OR REVENUES, OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, WHETHER OR NOT SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF …”
“Mixpanel reserves the right to modify the free Subscription Plans at any time in its sole discretion or even discontinue, suspend or terminate them entirely, without prior notice to Customer.”
“Subject to the terms of this Agreement, Mixpanel grants to Customer a limited, non-exclusive, non-transferable, revocable right to access and use the Application Services solely for Customer's internal business purposes and not for resale or further distribution.”
“Mixpanel will defend Customer at Mixpanel's expense from any and all claims...alleging that the use of the Application Services as permitted hereunder infringes such third party's patent, copyrights, or trademarks, or misappropriates such third party's trade secrets.”
“Mixpanel reserves the right to modify the terms and conditions of this Agreement from time to time, by posting the modified terms on a Mixpanel Site...Customer's continued use of the Application Services after the updated version has been posted, will …”
“Mixpanel reserves the right, in its sole discretion, to modify the pricing of its services and Subscription Plans, add new services or pricing plans for additional fees and charges, or amend fees and charges for existing services, at any time …”
Every distinct legal provision identified in this document. Featured provisions appear above with analysis.
Mixpanel has updated this document before. Monitor includes alerts from a daily check, structured change summaries, and monitoring for up to 20 platforms.
Need provision-level monitoring and regulatory mapping? Insight includes governance timelines, drift analysis, and full provision tracking.
Cross-platform context
See how other platforms handle Aggregate Liability Cap at 12-Month Fees or $1,000 and similar clauses.
Compare across platforms →Governance Monitoring
Structured alerts for policy changes, governance events, and provision updates across 343 platforms.