This analysis describes what Tinder's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users have no contractual right to a refund for any virtual item transaction, regardless of the circumstances.
You cannot obtain a refund from Tinder for any virtual item you purchase or redeem through the Services.
How other platforms handle this
Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.
Once you redeem your Points, you cannot cancel or return the Redemption Option for a refund of Points except in the case of defective products or as required by applicable law.
If your API access is disabled or terminated, but you or your End User has previously spent on the Site, you or your End User are not entitled to a refund of previously spent amounts.
"ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS MADE THROUGH OUR SERVICES ARE FINAL AND NON-REFUNDABLE. YOU ACKNOWLEDGE THAT TINDER IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON...Excerpt from Tinder's Terms of Use
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Users have no contractual right to a refund for any virtual item transaction, regardless of the circumstances.
You cannot obtain a refund from Tinder for any virtual item you purchase or redeem through the Services.
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
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