Generated by a model from the captured document; not read by a person

A food delivery marketplace platform that connects consumers with local restaurants and independent delivery drivers through a mobile application and website. The platform facilitates on-demand food ordering and delivery services across hundreds of cities, processing payments and coordinating logistics between multiple parties. Their policies govern data handling practices for location tracking, payment processing, and user communications, as well as terms affecting dispute resolution and liability allocation between consumers, restaurants, and delivery contractors.

2 Documents
5 All provisions
2 Changes · 12 mo
Aug 13, 2026 Last change
Objective measurements
Counted directly from the archive for DoorDash — documents, captured versions, and detected changes.
2
Documents tracked
10
Versions captured
2
Changes · 12 mo
2
Changes · all-time
42.0 d
Avg between changes
71
Days since change
42 d
Longest stable stretch
ConductAtlas User-Protection Index
Provisional · scored on 3 of 6
7.0/100
Consumer tier · provisional until more dimensions are known
How is this scored? →
Baseline 7.0 here · corpus average 31.4 across 191 scored platforms Bottom quartile Q1 18.4 · median 30.8 · Q3 42.3

Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from DoorDash’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.

Consumer tier · 7.0/100 · provisional · scored on 3 of 6
Data sharing & sale weight 20% not stated
AI training on your data weight 18% not stated
Data retention & deletion weight 15% not stated
Business tier · insufficient coverage (scored on 2 of 6)
Arbitration & class action weight 22% not stated
Data sharing & sale weight 20% 45.0
AI training on your data weight 18% not stated
Data retention & deletion weight 15% not stated
Content ownership & licence weight 15% not stated
Governance Coverage
Contract Terms
26 provisions
Data Collection
22 provisions
Arbitration
21 provisions
Data Sharing
21 provisions
Privacy Rights
20 provisions
Payment Fees
19 provisions
Liability Limitation
19 provisions
Acceptable Use
19 provisions
Intellectual Property
11 provisions
Data Usage
9 provisions
Quick Facts
Arbitration: Required
AI Training: Not stated
Data Retention: Not stated
Class Action: Waived
Key Governance Provisions
Service Providers May Process Data Outside Resident Jurisdiction

Personal information may be processed in jurisdictions beyond those specifically named, as the list is non-exhaustive, potentially placing data in countries with fewer privacy protections than the us…

Precise Location Collection Requires User Consent

DoorDash may collect precise location data continuously—including when the app is backgrounded—meaning location tracking is not limited to active, foreground use of the app.

User Indemnifies DoorDash for Content, Misuse, and Violations

This indemnification obligation means users may bear financial responsibility for legal costs and damages incurred by DoorDash as a result of the user's own actions or content.

DoorDash Right to Modify Agreement Anytime

Because changes become effective upon posting, users may be bound by new terms without any additional notice beyond the updated posting.

Cap on DoorDash Aggregate Liability at Six Months of Payments

This cap means that no matter how significant a harm DoorDash causes, the maximum recoverable amount is tied to the user's own recent payment history with DoorDash, which may be very low or zero.

Document Coverage
Privacypolicy Termsofservice
Last change detected: Aug 13, 2026 Changes (12 months): 2 Documents monitored: 2 Provisions tracked: 5
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Documents

DoorDash Privacy Policy

Medium

DoorDash's Privacy Policy explains what personal data it collects—including your location (even when the app runs in the background), purchase history that may reveal health-related information, and your contacts' ordering …

Dated July 1, 2026 · Privacy policy
5 provisions 3 versions captured Version history →

DoorDash Terms of Service

High

This document is the contract between you and DoorDash that governs how you may use the app and services. If something goes wrong, your ability to get a refund is …

Dated October 16, 2026 · Terms of service
0 provisions 7 versions captured Version history →
📈 Policy Drift Analysis View all changes →

Selected provisions (0 of 5)

No provisions found.

Compare DoorDash with other platforms →

Get the weekly coverage letter

Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.

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Frequently Asked Questions

What DoorDash documents does ConductAtlas track?

ConductAtlas tracks 2 DoorDash documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has DoorDash made in the past year?

DoorDash has made 2 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for DoorDash?

ConductAtlas has classified 5 provisions across DoorDash's tracked documents.

Can I get alerts when DoorDash changes their policies?

Yes. Monitor subscribers ($4.99/month) can add DoorDash to their watchlist and receive an email alert after the daily check that finds a change to a tracked document. We check daily where we can, and show you where we can't.