126 Total
54 High severity
63 Medium severity
9 Low severity

Key Facts

Are all fees refundable or non-refundable?
PlanetScale establishes that all fees are non-refundable and non-cancelable.
Are all fees cancelable or non-cancelable?
PlanetScale establishes that all fees are non-refundable and non-cancelable.
What license does Customer grant PlanetScale and its Affiliates to feedback?
Customer grants PlanetScale and its Affiliates a royalty-free, worldwide, transferable, sublicenseable, irrevocable, perpetual license to use, modify, and distribute feedback in any manner without restriction.
Is the license to use, modify, and distribute feedback royalty-free?
Customer grants PlanetScale and its Affiliates a royalty-free, worldwide, transferable, sublicenseable, irrevocable, perpetual license to use, modify, and distribute feedback in any manner without restriction.
What rights does Customer grant PlanetScale to Customer Content?
Customer grants PlanetScale, its Affiliates, and any applicable third party authorized by PlanetScale all necessary rights to access, use, process, store, host, display, and transmit Customer Content.
Who does Customer grant rights to access, use, process, store, host, display, and transmit Customer Content?
Customer grants PlanetScale, its Affiliates, and any applicable third party authorized by PlanetScale all necessary rights to access, use, process, store, host, display, and transmit Customer Content.
What does Customer irrevocably release PlanetScale and its affiliates from?
Customer irrevocably releases PlanetScale and its affiliates from any liability related to AI Output, including claims for direct or indirect copyright.
Does Customer release PlanetScale from liability related to AI Output?
Customer irrevocably releases PlanetScale and its affiliates from any liability related to AI Output, including claims for direct or indirect copyright.
Who is responsible for all AI Input and Output?
Customer is responsible for all AI Input and Output, including for ensuring that neither violates any applicable law, the Agreement, or the AUP.
What is Customer responsible for ensuring regarding AI Input and Output?
Customer is responsible for all AI Input and Output, including for ensuring that neither violates any applicable law, the Agreement, or the AUP.
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Summary

This document sets the rules for using PlanetScale's database platform. You receive a limited, revocable right to use the service for your internal business needs, all fees are non-refundable and non-cancelable, and you bear full responsibility for anything you submit to or receive from AI features. PlanetScale's maximum liability to you is capped at fees paid in the six months before your claim arose, and you irrevocably release PlanetScale from all liability related to AI Output.

Analysis

PlanetScale's Terms of Service establishes a revocable, nonexclusive, nontransferable, nonsublicensable license for customers and end users to access the Product solely for internal business purposes. The agreement imposes full customer responsibility for all AI Inputs and Outputs—including legal and contractual compliance—and couples that with an irrevocable release of PlanetScale and its Affiliates from all liability related to AI Output, including copyright claims. Customer Content rights are broadly granted to PlanetScale, its Affiliates, and any third party PlanetScale authorizes, while all fees are non-refundable and non-cancelable. Liability is capped at direct damages not exceeding fees paid in the six months preceding the claim, with a full exclusion of indirect, consequential, punitive, and related damage categories; PlanetScale provides a defined U.S. patent and copyright infringement defense for claims arising from the Product itself.

What this means for you

As a PlanetScale customer, you grant PlanetScale, its Affiliates, and any third party PlanetScale authorizes broad rights to access, use, process, store, host, display, and transmit your content. Any fees you pay are non-refundable and non-cancelable under all circumstances. You are prohibited from storing or processing GDPR special-category personal data or HIPAA-regulated health information on the platform unless you have an executed HIPAA BAA in place for the latter. You bear full legal and contractual responsibility for all AI Inputs and Outputs, and you irrevocably release PlanetScale from all liability—including copyright claims—arising from AI Output. If you submit feedback, PlanetScale and its Affiliates hold a royalty-free, perpetual, worldwide, transferable, sublicenseable, irrevocable license to use, modify, and distribute it without restriction.

Institutional Analysis
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Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.

Featured, High severity

Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

126 provisions
12 featured
21 clause types
54 high severity
Disclosure and Transparency Requirements 1
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Mapped Governance Frameworks

CFAA
United States Federal
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DSA
European Union
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FTC Act Section 5
United States Federal
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Archival ProvenanceSource & Archival Record
Last Captured July 11, 2026 13:45 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000683
Version ID CA-V-004748
SHA-256 66f4acad5ba0274c92946f618cbb71bc8537e8d2abef828139e0c429c54ca79d
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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