122 Total

Key Facts · in the document’s own words

Are all fees refundable or non-refundable?
“All Fees are non-refundable, non-cancelable, and exclusive of applicable taxes.”
Version CA-V-006096, captured Aug. 26, 2026 · live source ↗
Our reading, not the document’s words
PlanetScale establishes that all fees are non-refundable and non-cancelable.
What license does Customer grant PlanetScale and its Affiliates to feedback?
“In the event that Customer provides PlanetScale with suggestions, enhancement requests, recommendations, proposals, documents, or other feedback related to PlanetScale IP (collectively, “Feedback”), Customer grants PlanetScale and its Affiliates a royalty-free, worldwide, transferable, sublicenseable, irrevocable, perpetual license to use, modify, and distribute such Feedback in any manner without restriction”
Version CA-V-006096, captured Aug. 26, 2026 · live source ↗
Our reading, not the document’s words
Customer grants PlanetScale and its Affiliates a royalty-free, worldwide, transferable, sublicenseable, irrevocable, perpetual license to use, modify, and distribute feedback in any manner without restriction.
What rights does Customer grant PlanetScale to Customer Content?
“Customer hereby grants PlanetScale, its Affiliates and any applicable third party authorized by PlanetScale all necessary rights to access, use, process, store, host, display and transmit Customer Content”
Version CA-V-006096, captured Aug. 26, 2026 · live source ↗
Our reading, not the document’s words
Customer grants PlanetScale, its Affiliates, and any applicable third party authorized by PlanetScale all necessary rights to access, use, process, store, host, display, and transmit Customer Content.
What does Customer irrevocably release PlanetScale and its affiliates from?
“Customer hereby irrevocably releases, acquits and forever discharges, and agrees not to sue, PlanetScale or any of its affiliates...from any liability related to the Output, including for any claims for direct or indirect copyright...”
Version CA-V-006096, captured Aug. 26, 2026 · live source ↗
Our reading, not the document’s words
Customer irrevocably releases PlanetScale and its affiliates from any liability related to AI Output, including claims for direct or indirect copyright.
Who is responsible for all AI Input and Output?
“Customer is responsible for all Input and Output, including for ensuring that it does not violate any applicable law, this Agreement or the AUP.”
Version CA-V-006096, captured Aug. 26, 2026 · live source ↗
Our reading, not the document’s words
Customer is responsible for all AI Input and Output, including for ensuring that neither violates any applicable law, the Agreement, or the AUP.
Will PlanetScale and its Affiliates be liable under the Agreement for indirect damages?
“TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL PLANETSCALE OR ITS AFFILIATES BE LIABLE UNDER THIS AGREEMENT FOR ANY LIABILITY ARISING OUT OF OR RELATED TO THE AGREEMENT FOR ANY INDIRECT, RELIANCE, PUNITIVE, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR INCIDENTAL DAMAGES...”
Version CA-V-006096, captured Aug. 26, 2026 · live source ↗
Our reading, not the document’s words
PlanetScale and its Affiliates will not be liable under the Agreement for any indirect, reliance, punitive, consequential, special, exemplary, or incidental damages.
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Summary
Generated by a model from the captured document; not read by a person

This document sets the rules for using PlanetScale's database platform. You receive a limited, revocable right to use the service for your internal business needs, all fees are non-refundable and non-cancelable, and you bear full responsibility for anything you submit to or receive from AI features. PlanetScale's maximum liability to you is capped at fees paid in the six months before your claim arose, and you irrevocably release PlanetScale from all liability related to AI Output.

Analysis

PlanetScale's Terms of Service establishes a revocable, nonexclusive, nontransferable, nonsublicensable license for customers and end users to access the Product solely for internal business purposes. The agreement imposes full customer responsibility for all AI Inputs and Outputs—including legal and contractual compliance—and couples that with an irrevocable release of PlanetScale and its Affiliates from all liability related to AI Output, including copyright claims. Customer Content rights are broadly granted to PlanetScale, its Affiliates, and any third party PlanetScale authorizes, while all fees are non-refundable and non-cancelable. Liability is capped at direct damages not exceeding fees paid in the six months preceding the claim, with a full exclusion of indirect, consequential, punitive, and related damage categories; PlanetScale provides a defined U.S. patent and copyright infringement defense for claims arising from the Product itself.

What this means for you

As a PlanetScale customer, you grant PlanetScale, its Affiliates, and any third party PlanetScale authorizes broad rights to access, use, process, store, host, display, and transmit your content. Any fees you pay are non-refundable and non-cancelable under all circumstances. You are prohibited from storing or processing GDPR special-category personal data or HIPAA-regulated health information on the platform unless you have an executed HIPAA BAA in place for the latter. You bear full legal and contractual responsibility for all AI Inputs and Outputs, and you irrevocably release PlanetScale from all liability—including copyright claims—arising from AI Output. If you submit feedback, PlanetScale and its Affiliates hold a royalty-free, perpetual, worldwide, transferable, sublicenseable, irrevocable license to use, modify, and distribute it without restriction.

Institutional Analysis
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Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.

1 important change detected

2 versions captured · Latest change detected by ConductAtlas: August 2026

What changed PlanetScale updated its Terms of Service effective 8/25/2026, making three substantive changes to its Beta Features and liability provisions. First, the definition of Beta Features now explicitly includes 'preview' as a designation category. Second, the agreement now states that Service Level Agreements (SLAs) do not apply to Beta Features, whereas this was not previously stated. Third, the liability exemption for infringement claims was restructured: the prior carve-out for 'use of any Beta Features or an older release' was split into two separate items, with Beta Features now grouped with free products and services, and older releases evaluated separately based on whether a newer version would have avoided the infringement.
Why this matters The updated terms clarify that Service Level Agreements do not apply to Beta Features, and restructure how PlanetScale limits its liability for infringement claims involving beta products and older software versions. These changes formalize existing protections for beta and trial offerings and do not materially alter consumer rights or obligations. Users of beta features should understand that SLA guarantees do not extend to those offerings.
View full change record →
Clauses withheld

We withheld clauses we had published from this document. Each withholding is recorded in our correction log:

Featured provisions
Generated by a model from the captured document; not read by a person

Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

122 provisions
12 featured
21 clause types
Disclosure and Transparency Requirements 1
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Archival ProvenanceSource & Archival Record
This version captured August 26, 2026 01:17 UTC
Last successful capture October 17, 2026 00:50 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000683
Version ID CA-V-006096
SHA-256 (extracted text, extractor v5) 551105cb9f577a78a9d21f7716274596fa56a9fbf58221a670d4a06235e374d8
✓ Snapshot stored Archived-bytes anchor not yet recorded

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