Key Facts
When may Noom suspend or terminate a user's account?
Noom may suspend or terminate a user's account if Noom suspects the information the user has provided is untrue, inaccurate, not current, or incomplete.
Are all fees and charges non-refundable?
Noom makes all fees and charges non-refundable except where Noom has expressly promoted a refund and the user qualifies for that promotion.
When are fees and charges refundable?
Noom makes all fees and charges non-refundable except where Noom has expressly promoted a refund and the user qualifies for that promotion.
At what fee does a subscription automatically renew?
Noom automatically renews a user's subscription at the end of the disclosed billing period at Noom's then-current fee unless the user cancels or the Agreement is terminated.
What license does Noom receive?
Noom receives a non-exclusive, royalty-free, irrevocable, perpetual, transferable, sublicensable, worldwide license to use, store, display, reproduce, save, modify, translate, adapt, create derivative works, perform, and distribute a user's User Content.
What can Noom do with the license it receives?
Noom receives a non-exclusive, royalty-free, irrevocable, perpetual, transferable, sublicensable, worldwide license to use, store, display, reproduce, save, modify, translate, adapt, create derivative works, perform, and distribute a user's User Content.
How must California residents rescind the contract and receive a refund?
Noom permits California residents who purchase a subscription to rescind the contract and receive a refund by mailing a notice of cancellation before midnight of the third business day following purchase.
By when must California residents mail a notice of cancellation?
Noom permits California residents who purchase a subscription to rescind the contract and receive a refund by mailing a notice of cancellation before midnight of the third business day following purchase.
Does Noom require users to waive their right to pursue disputes in a court of law?
Noom requires users to waive their right to pursue disputes or claims and seek relief in a court of law and to have a jury trial.
Does Noom require users to waive the right to have a jury trial?
Noom requires users to waive their right to pursue disputes or claims and seek relief in a court of law and to have a jury trial.
Summary
This document sets the rules for using Noom's subscription service. Your fees are generally non-refundable, your subscription renews automatically at the end of each billing period without a separate pre-renewal notice, and when a free trial ends Noom charges you immediately. If you have a dispute with Noom, you must resolve it through individual arbitration — you cannot sue in court or join a class action. California residents have a limited right to cancel and receive a refund by mailing a cancellation notice before midnight of the third business day following purchase.
Analysis
Noom's Terms of Service establish the contractual relationship governing use of the Noom Service, setting out Noom's rights to suspend or terminate accounts on suspicion of inaccurate user information, to charge non-refundable fees that renew automatically at then-current rates without pre-renewal notice, and to receive a perpetual, irrevocable, worldwide license over User Content. The document limits Noom's liability by excluding indirect, consequential, and punitive damages and requires users to indemnify Noom for claims arising from their conduct, content, or legal violations. Dispute resolution is confined to individual arbitration, with users waiving both court access and participation in class or representative proceedings.
What this means for you
As a Noom user, you grant Noom a permanent, worldwide, royalty-free license over any content you submit — a right that cannot be revoked even if you stop using the service. Your fees are non-refundable, your subscription renews automatically at the then-current rate without a separate end-of-trial or end-of-period notice, and you have no entitlement to a prorated refund if you cancel mid-period. Noom may suspend or terminate your account on suspicion alone that information you provided is untrue or incomplete. You are required to indemnify Noom for claims arising from your own conduct or content. If you are a California resident who purchased a subscription, you can cancel and receive a full refund by mailing a notice of cancellation before midnight of the third business day following purchase.
3 important changes detected
4 versions captured · Last updated: June 2026
What changed
Noom corrected a spelling error in their Terms of Service on June 18, 2026. The previous version referenced 'HIPPA Notice'; the updated version states 'HIPAA Notice'. This change reflects the correct spelling of the Health Insurance Portability and Accountability Act and does not alter the substance of the agreement or what users consent to.
Why this matters
This change is a spelling correction and does not alter the substance, scope, or obligations of Noom's Terms of Service. The agreement continues to state that users agree to be bound by the Terms, Privacy Policy, Cookies Policy, HIPAA Notice, Community Guidelines, and supplemental terms. No new rights, obligations, or operational procedures are created by this correction.
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What changed
Noom updated its Terms of Service on April 19, 2026 to add clearer summaries and disclaimers throughout the document. The new version explicitly states that Noom is not medical care, requires users to be 18 or older, and clarifies that features like coaches and food data are for support only and may not be accurate. It also makes explicit that Noom can suspend or revoke access at any time, and emphasizes user responsibility for account security and accuracy of information provided.
Why this matters
Noom's updated terms make clearer that the platform provides behavioral support, not medical treatment, and that coaching and food data features may not be fully accurate. This clarification is important for users who might view Noom as a substitute for medical advice or treatment. The terms now explicitly reserve Noom's right to suspend or revoke your access at any time, which expands the company's unilateral control over your account. Review the updated terms carefully, especially if you rely on Noom for health management or have shared sensitive health information on the platform.
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April 3, 2026
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Noom updated its Terms of Service on April 3, 2026 to add clearer summaries and disclaimers throughout the document. The changes clarify that Noom is not medical care, require users …
View change record →
Archival ProvenanceSource & Archival Record
Last Captured
June 18, 2026 00:30 UTC
Capture Method
Automated scheduled archival capture
Document ID
CA-D-000396
Version ID
CA-V-003968
SHA-256 (extracted text; extractor version not recorded, so this hash may not reproduce today)
6de75e79f11d15364e11ca8407ac38331e4f9eeb074c80fdfb2128fc4f6a83ac
✓ Snapshot stored
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