143 Total

Key Facts · in the document’s own words

When may Noom suspend or terminate a user's account?
“If we suspect the information you provide is untrue, inaccurate, not current, or incomplete, we may suspend or terminate your account.”
Version CA-V-003968, captured June 18, 2026 · live source ↗
Our reading, not the document’s words
Noom may suspend or terminate a user's account if Noom suspects the information the user has provided is untrue, inaccurate, not current, or incomplete.
Are all fees and charges non-refundable?
“In all other instances, all fees and charges assessed by us are non-refundable except as expressly promoted by Noom and to the extent that you qualify for such promotion.”
Version CA-V-003968, captured June 18, 2026 · live source ↗
Our reading, not the document’s words
Noom makes all fees and charges non-refundable except where Noom has expressly promoted a refund and the user qualifies for that promotion.
At what fee does a subscription automatically renew?
“IF YOU PURCHASE A SUBSCRIPTION TO THE SERVICE, YOUR SUBSCRIPTION WILL BE AUTOMATICALLY RENEWED AT THE END OF THE DISCLOSED BILLING PERIOD AT OUR THEN-CURRENT FEE FOR SUCH SERVICE UNLESS YOU DECIDE TO CANCEL YOUR SUBSCRIPTION OR THE AGREEMENT IS TERMINATED.”
Version CA-V-003968, captured June 18, 2026 · live source ↗
Our reading, not the document’s words
Noom automatically renews a user's subscription at the end of the disclosed billing period at Noom's then-current fee unless the user cancels or the Agreement is terminated.
What license does Noom receive?
“You grant us a non-exclusive, royalty-free, irrevocable, perpetual, transferable, sublicensable, worldwide license to use, store, display, reproduce, save, modify, translate, adapt, create derivative works, perform, and distribute your User Content.”
Version CA-V-003968, captured June 18, 2026 · live source ↗
Our reading, not the document’s words
Noom receives a non-exclusive, royalty-free, irrevocable, perpetual, transferable, sublicensable, worldwide license to use, store, display, reproduce, save, modify, translate, adapt, create derivative works, perform, and distribute a user's User Content.
How must California residents rescind the contract and receive a refund?
“if you are a California resident and purchase a subscription and decide before midnight of the third business day following your purchase that you want to cancel your contract with us and receive a refund, you can mail a notice of cancellation...”
Version CA-V-003968, captured June 18, 2026 · live source ↗
Our reading, not the document’s words
Noom permits California residents who purchase a subscription to rescind the contract and receive a refund by mailing a notice of cancellation before midnight of the third business day following purchase.
Does Noom require users to waive their right to pursue disputes in a court of law?
“YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL. IN ARBITRATION, THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT.”
Version CA-V-003968, captured June 18, 2026 · live source ↗
Our reading, not the document’s words
Noom requires users to waive their right to pursue disputes or claims and seek relief in a court of law and to have a jury trial.
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Summary
Generated by a model from the captured document; not read by a person

This document sets the rules for using Noom's subscription service. Your fees are generally non-refundable, your subscription renews automatically at the end of each billing period without a separate pre-renewal notice, and when a free trial ends Noom charges you immediately. If you have a dispute with Noom, you must resolve it through individual arbitration — you cannot sue in court or join a class action. California residents have a limited right to cancel and receive a refund by mailing a cancellation notice before midnight of the third business day following purchase.

Analysis

Noom's Terms of Service establish the contractual relationship governing use of the Noom Service, setting out Noom's rights to suspend or terminate accounts on suspicion of inaccurate user information, to charge non-refundable fees that renew automatically at then-current rates without pre-renewal notice, and to receive a perpetual, irrevocable, worldwide license over User Content. The document limits Noom's liability by excluding indirect, consequential, and punitive damages and requires users to indemnify Noom for claims arising from their conduct, content, or legal violations. Dispute resolution is confined to individual arbitration, with users waiving both court access and participation in class or representative proceedings.

What this means for you

As a Noom user, you grant Noom a permanent, worldwide, royalty-free license over any content you submit — a right that cannot be revoked even if you stop using the service. Your fees are non-refundable, your subscription renews automatically at the then-current rate without a separate end-of-trial or end-of-period notice, and you have no entitlement to a prorated refund if you cancel mid-period. Noom may suspend or terminate your account on suspicion alone that information you provided is untrue or incomplete. You are required to indemnify Noom for claims arising from your own conduct or content. If you are a California resident who purchased a subscription, you can cancel and receive a full refund by mailing a notice of cancellation before midnight of the third business day following purchase.

Institutional Analysis
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Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.

1 important change detected

4 versions captured · Latest change detected by ConductAtlas: April 2026

What changed Noom added summary sections to its Terms of Service that distill key provisions into plain language, and expanded several substantive terms. The updated document now explicitly states that users must be 18 or older, clarifies that Noom is not medical care, and adds language stating that Noom can suspend or revoke access at any time. The terms also now explicitly state that disputes will be handled through individual arbitration rather than in court, and that users waive the right to jury trial and class action participation unless they opt out within a specified timeframe.
Why this matters The updated terms establish several material changes to how disputes are resolved and how Noom can manage your account. The agreement now requires that disputes be resolved through individual arbitration rather than in court, and users waive the right to jury trial and class action participation unless they opt out within the allowed timeframe. The terms also explicitly state that Noom can suspend or revoke your access at any time, and clarify that the service is not medical care and requires users to be 18 or older. For paid subscriptions, the terms clarify that free trials and promotions automatically convert to paid plans if not canceled before the next billing date, and that prices, billing, and taxes may change. You can review the full terms to understand the opt-out process for arbitration and class action waivers if you wish to preserve those rights.
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Clauses withheld

We withheld clauses we had published from this document. Each withholding is recorded in our correction log:

Featured provisions
Generated by a model from the captured document; not read by a person

Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

143 provisions
12 featured
22 clause types
Restricted or Prohibited Content/Industries 1
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Archival ProvenanceSource & Archival Record
This version captured June 18, 2026 00:30 UTC
Last successful capture October 15, 2026 00:30 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000396
Version ID CA-V-003968
SHA-256 (extracted text, extractor v5) 6e022c7e935cfa80cabefebdf899355bc51b197cd40eed7956e060892bd77234
✓ Snapshot stored Archived-bytes anchor not yet recorded

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