Noom Terms of Service

This document governs use of Noom's health and wellness platform, including its mobile applications, website, and coaching services, and establishes a binding contract between Noom, Inc. and users upon access or use. The agreement states that subscriptions auto-renew at the end of each billing period, that users grant Noom a broad royalty-free license to user-submitted content, and that disputes must be resolved through binding individual arbitration administered by AAA with a class action waiver — users have 30 days from account creation to opt out of arbitration in writing. The arbitration clause includes a mass arbitration provision limiting coordinated claims, and the liability cap is set at the greater of $100 or amounts paid in the prior 12 months, which is narrower than some consumer-facing platforms; Noom also asserts the right to modify terms at any time with notice, with continued use constituting acceptance. Given that Noom collects sensitive health data including weight, dietary habits, and biometric information through its wellness coaching platform, the document's data practices engage CCPA, HIPAA adjacency considerations (Noom is generally not a covered entity but handles sensitive health-adjacent data), and FTC Act Section 5 consumer protection standards. California residents, EU users, and users of any clinical or medication-related Noom services (such as Noom Med) may be subject to additional or different terms, and compliance teams should evaluate jurisdiction-specific obligations particularly where health data is processed.