110 Total
43 High severity
55 Medium severity
12 Low severity

Key Facts

What will Synthesia defend and indemnify the Customer against?
Synthesia will defend and indemnify the Customer against third-party copyright infringement claims arising from Synthesia's creation or development of any artificial intelligence components of the Services.
What does Synthesia cap the aggregate liability of either party at?
Synthesia caps the aggregate liability of either party at the total amount paid by the Customer in the twelve months preceding the last event giving rise to liability.
What must Synthesia ensure regarding an individual whose voice or likeness is used to create a Custom Avatar?
Synthesia requires the Customer to ensure that any individual whose voice or likeness is used to create a Custom Avatar is over the applicable statutory legal age and has provided free and informed consent.
What must the Customer comply with?
Synthesia requires the Customer, including its Authorized Users, to comply with the Contract and the Acceptable Use Policy at all times.
Must Authorized Users comply with the Contract and the Acceptable Use Policy?
Synthesia requires the Customer, including its Authorized Users, to comply with the Contract and the Acceptable Use Policy at all times.
What does the Customer own?
Synthesia establishes that, as between the parties, the Customer owns all Customer Data, excluding the components of the Services and Synthesia Content.
Who has responsibility for ensuring that use of the Services is in compliance with applicable law?
Synthesia places on the Customer, not Synthesia, the responsibility for ensuring that the Customer's use of the Services, including use, processing, and generation of any content, is in compliance with applicable law.
When must fees be paid?
Synthesia requires that fees be paid in advance, and establishes that payment obligations are non-cancelable and fees paid are non-refundable, except as expressly stated in the Contract.
Are payment obligations cancelable?
Synthesia requires that fees be paid in advance, and establishes that payment obligations are non-cancelable and fees paid are non-refundable, except as expressly stated in the Contract.
Are fees paid refundable?
Synthesia requires that fees be paid in advance, and establishes that payment obligations are non-cancelable and fees paid are non-refundable, except as expressly stated in the Contract.
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Summary

This document sets out the rules for using Synthesia's AI video services. You own the data you bring in, but Synthesia owns its platform and content, and you cannot recover fees already paid if the relationship ends early. You are responsible for making sure your use of the service—including what content you generate—follows the law, and you must confirm that anyone whose voice or likeness you use for a Custom Avatar has consented.

Analysis

These Terms of Service establish the contractual framework governing Synthesia's provision of AI-powered video generation services to Customers. Synthesia retains full ownership of the Services, their components, and Synthesia Content, while Customers own their Customer Data as between the parties. The agreement allocates legal compliance responsibility for content use and generation to the Customer, including obligations to verify age and obtain free and informed consent before creating Custom Avatars. Synthesia's aggregate liability is capped at fees paid in the twelve months preceding the last liability-triggering event, with full exclusion of indirect, consequential, and similar damages for both parties. Synthesia provides a contractual defence and indemnification to Customers against third-party copyright infringement claims traceable to Synthesia's own creation or development of AI components.

What this means for you

As a user, you must ensure that every person whose voice or likeness you use to create a Custom Avatar is above the applicable legal age and has freely and informedly consented—this obligation sits with you, not Synthesia. You are also responsible for ensuring your use of the Services and any content you generate complies with applicable law. Fees are paid in advance, cannot be cancelled, and are non-refundable except where the Contract expressly states otherwise. If Synthesia makes a material change to the Contract, it must give you reasonable advance notice by email or through the Services before the change takes effect, giving you an opportunity to respond before new terms bind you.

Institutional Analysis
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Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.

2 important changes detected

3 versions captured · Last updated: June 2026

What changed Synthesia updated a single sentence in their Terms of Service on June 21, 2026, changing 'Synthesia is a #1 AI Video Platform for Business' to 'Synthesia is the #1 AI Video Platform for Business.' The change replaces the indefinite article 'a' with the definite article 'the', a grammatical adjustment with no operational impact on the terms themselves, user rights, obligations, or service delivery.
Why this matters This change is a grammatical correction only and does not alter the substance of Synthesia's terms of service, user rights, obligations, or service practices. No action is required on the part of users.
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What changed Synthesia's Terms of Service footer was updated on June 5, 2026 to replace 'Ethics Guidelines' with 'Responsible AI' in the navigation menu. This is a organizational and branding change to how Synthesia labels its governance documentation, with no change to the substantive terms, obligations, or rights stated in the agreement itself.
Why this matters This change does not affect the substantive terms, rights, or obligations that consumers operate under. The update is a navigation label change in the Terms of Service footer, replacing a reference to 'Ethics Guidelines' with 'Responsible AI'. No changes to contract language, data practices, fees, or user rights are reflected in this modification.
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Featured, High severity

Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

110 provisions
12 featured
20 clause types
43 high severity
General Contract Terms 31 8 high
Show all 31 general contract terms provisions
Acceptable Use Restrictions 1 1 high
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Mapped Governance Frameworks

CCPA/CPRA
California, USA
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CFAA
United States Federal
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Connecticut Data Privacy Act Amendments
US-CT
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ePrivacy Directive
European Union
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FTC Act Section 5
United States Federal
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GDPR
European Union
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Indiana Consumer Data Protection Act
US-IN
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Kentucky Consumer Data Protection Act
US-KY
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗
Archival ProvenanceSource & Archival Record
Last Captured June 21, 2026 00:46 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000471
Version ID CA-V-004058
SHA-256 ad7eced3d63c9adc5930b8cce31cc3296ed7d3d4ea35081a5c1e458b31820557
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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