Anthropic Consumer Terms

This document governs individual consumer use of Claude.ai, Claude Pro, and associated Anthropic products and services, establishing a contractual relationship between users and Anthropic, PBC, and explicitly excluding API and commercial console use which falls under separate Commercial Terms. The agreement states that Anthropic may use user inputs and outputs (collectively 'Materials') to train its models unless users opt out via account settings, with the terms authorizing continued training use of Materials flagged for safety review or submitted as feedback regardless of opt-out status; the agreement also assigns Anthropic-held output rights to users subject to compliance, while users retain rights in their inputs. The feedback provision states that users who rate outputs grant Anthropic unconditional use of the associated conversation without compensation, and the terms authorize Anthropic to unilaterally modify the agreement with 30 days notice, with continued use constituting acceptance; the limitation of liability clause caps Anthropic's liability at the greater of fees paid in the prior 12 months or $100, which may face scrutiny under certain consumer protection regimes. The agreement engages GDPR and UK GDPR for EU and UK users, CCPA for California residents, COPPA indirectly through an 18-plus minimum age requirement, and the EU AI Act given the AI system context; mandatory arbitration with class action waiver for US users, governed by California law, creates distinct dispute resolution implications that may require evaluation under applicable consumer protection frameworks in the EU, UK, and other jurisdictions where mandatory arbitration clauses face enforceability constraints.