82 Total

Key Facts · in the document’s own words

How does OpenAI deliver notice of changes?
“We will give you at least 30 days advance notice of changes that materially adversely impact you and the date that they will come into force either via email or an in-product notification.”
Version CA-V-005279, captured July 26, 2026 · live source ↗
Our reading, not the document’s words
OpenAI will provide at least 30 days advance notice of changes that materially adversely impact the user, delivered via email or in-product notification, along with the date those changes come into force.
What damages does OpenAI exclude liability for?
“NEITHER WE NOR ANY OF OUR AFFILIATES OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA...”
Version CA-V-005279, captured July 26, 2026 · live source ↗
Our reading, not the document’s words
OpenAI excludes liability, on behalf of itself, its affiliates, and its licensors, for any indirect, incidental, special, consequential, or exemplary damages, including damages for loss of profits, goodwill, use, or data.
What are business and organisation users required to do?
“If you are a business or organisation, to the extent permitted by law, you will indemnify and hold harmless us, our affiliates, and our personnel, from and against any costs, losses, liabilities, and expenses...”
Version CA-V-005279, captured July 26, 2026 · live source ↗
Our reading, not the document’s words
OpenAI requires business and organisation users, to the extent permitted by law, to indemnify and hold harmless OpenAI, its affiliates, and its personnel from and against any costs, losses, liabilities, and expenses.
What may OpenAI do with an account created with an organisation-owned email address?
“If you create an account using an email address owned by an organisation...that account may be added to the organisation's business account with us, in which case we will provide notice to you...”
Version CA-V-005279, captured July 26, 2026 · live source ↗
Our reading, not the document’s words
OpenAI may add an account created with an organisation-owned email address to that organisation's business account, with notice provided to the user.
Who is responsible for all activities that occur under a user's account?
“You may not share your account credentials or make your account available to anyone else and are responsible for all activities that occur under your account.”
Version CA-V-005279, captured July 26, 2026 · live source ↗
Our reading, not the document’s words
OpenAI prohibits users from sharing account credentials or making their account available to anyone else, and holds users responsible for all activities that occur under their account.
What does OpenAI prohibit users from attempting to do?
“Attempting to or assisting anyone to reverse engineer, decompile or discover the source code or underlying components of our Services, including our models, algorithms, or systems...”
Version CA-V-005279, captured July 26, 2026 · live source ↗
Our reading, not the document’s words
OpenAI prohibits users from attempting to, or assisting anyone to, reverse engineer, decompile, or discover the source code or underlying components of its Services, including its models, algorithms, or systems.
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Summary
Generated by a model from the captured document; not read by a person

These terms set out what you can and cannot do when using OpenAI's Services, and what OpenAI can do with the content you provide. Key points for ordinary users include that OpenAI can use your content to improve its services, that you must not use AI-generated output to make serious decisions affecting other people, and that OpenAI must give you at least 30 days' notice before making changes that materially adversely affect you.

Analysis

This document establishes the terms governing individual and organisational users' access to and use of OpenAI's Services in the EU. It grants OpenAI a worldwide licence to use user Content for service provision, maintenance, development, and improvement, while assigning to users whatever right, title, and interest OpenAI holds in Output. It imposes significant conduct restrictions, including prohibitions on reverse engineering, using Output to develop competing models, and using Output to make high-stakes decisions affecting individuals. OpenAI reserves the right to restrict, suspend, or terminate access upon a reasonably and objectively applied determination that specified conditions are met, and limits its liability for indirect, incidental, special, consequential, and exemplary damages. Business and organisation users bear indemnification obligations toward OpenAI, its affiliates, and its personnel to the extent permitted by law.

What this means for you

As an individual user, you own whatever rights OpenAI assigns to you in the Output you receive, but you are prohibited from using that Output to make or inform decisions with legal or material impact on other people—such as credit, employment, housing, or insurance determinations. You are fully responsible for all activity under your account and may not share your credentials or allow anyone else to use your account. If OpenAI makes changes that materially adversely affect you, it must notify you at least 30 days in advance by email or in-product notification, giving you time to act before those changes take effect. If your account was created with an organisation-owned email address, OpenAI may move it into that organisation's business account and will notify you when it does so.

Institutional Analysis
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Clauses withheld

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Featured provisions
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Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

82 provisions
12 featured
16 clause types
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Archival ProvenanceSource & Archival Record
This version captured July 26, 2026 00:04 UTC
Last successful capture October 21, 2026 00:07 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000756
Version ID CA-V-005279
SHA-256 (extracted text, extractor v5) 91b98bc9066e012313f05b2c52761f3735036525364242afb221849f134eb4ed
✓ Snapshot stored Archived-bytes anchor not yet recorded

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