A digital marketplace that connects consumers with local freelance workers for household tasks, furniture assembly, moving services, and handyman work. The platform facilitates transactions between task requesters and "Taskers" who bid on jobs, requiring users to provide personal information and payment details while coordinating in-person services. Policy changes significantly impact both sides of the marketplace regarding background checks, payment processing, dispute resolution, insurance coverage, and data sharing practices that affect safety and financial protection.

2 Documents
50 All provisions 18 High severity 28 Medium severity 4 Low severity
50 Changes · 12 mo
May 6, 2026 Last change

High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium, provisions worth knowing about but with partial protections or limited scope. Low, standard terms with minimal consumer impact.

Governance Coverage
Contract Terms
22 provisions · 7 high · 10 med
Privacy Rights
20 provisions · 3 high · 11 med
Data Collection
17 provisions · 3 high · 13 med
Arbitration
16 provisions · 7 high · 8 med
Data Usage
15 provisions · 1 high · 11 med
Data Sharing
15 provisions · 7 high · 7 med
Liability Limitation
12 provisions · 6 high · 4 med
Acceptable Use
8 provisions · 3 high · 5 med
Intellectual Property
6 provisions · 1 high · 5 med
Platform Discretion
6 provisions · 3 med
Quick Facts
Arbitration: Mandatory
Data Retention: Specified
Class Action: Waived
Key Governance Provisions
High Limitation of aggregate liability to six months fees

This cap limits the maximum financial recovery a Client can obtain from TaskRabbit regardless of actual damages suffered.

High Taskrabbit may suspend or deactivate accounts

Users can lose access to the Platform—temporarily during investigation or permanently upon confirmed breach—at TaskRabbit's initiative, affecting their ability to work or engage through the service.

High Tasker indemnification obligation to Taskrabbit

Taskers bear financial and legal responsibility for Liabilities TaskRabbit or its Affiliates incur as a result of the Tasker's Platform use, which can represent significant financial exposure.

High Client indemnification obligation to Taskrabbit

Clients bear financial and legal responsibility for Liabilities TaskRabbit or its Affiliates incur as a result of the Client's Platform use, which can be a significant financial exposure.

High All fees are non-refundable

Users who pay fees cannot recover them under the default terms, limiting their financial recourse in the event of a dispute or dissatisfaction.

Document Coverage
Privacypolicy Termsofservice
Last change detected: May 6, 2026 Changes (12 months): 50 Documents monitored: 2 Provisions tracked: 50
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Documents

TaskRabbit Privacy Policy

Medium

TaskRabbit's Privacy Policy explains what personal information the company collects—including your payment card details, government ID numbers, and background check results—how it uses and shares that data, and what rights …

Last updated May 5, 2026 · Privacy policy
8 provisions 126 versions captured Version history →

TaskRabbit Terms of Service

High

This document sets the rules for using TaskRabbit as either a person posting tasks (Client) or a person completing them (Tasker). Fees you pay are generally non-refundable, and if a …

Last updated May 5, 2026 · Terms of service
8 provisions 127 versions captured Version history →
📈 Policy Drift Analysis View all changes →

High Severity Provisions (15)

View all high severity provisions → Compare TaskRabbit with other platforms →

Applicable Regulations

CCPA/CPRA
California, USA
View official text ↗
Colorado AI Act
US-CO
View official text ↗
CFAA
United States Federal
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Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
ePrivacy Directive
European Union
View official text ↗
FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
Texas AI Act
Texas, USA
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗
VPPA
United States Federal
View official text ↗

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Frequently Asked Questions

What TaskRabbit documents does ConductAtlas track?

ConductAtlas tracks 2 TaskRabbit documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has TaskRabbit made in the past year?

TaskRabbit has made 50 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for TaskRabbit?

ConductAtlas has classified 50 provisions across TaskRabbit's tracked documents. 18 are rated high severity, 28 medium, and 4 low.

Can I get alerts when TaskRabbit changes their policies?

Yes. Monitor subscribers ($4.99/month) can add TaskRabbit to their watchlist and receive same-day email alerts whenever any tracked document changes.