Provision record
Runway · Runway Terms of Service · View original document ↗

Refund discretionary and not precedent-setting

Common · 172 of 343 platforms
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This analysis describes what Runway's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium May 11, 2026

The updated terms clarify that custom avatars you create are your content and remain your property, while stock avatars provided by Runway remain Runway's property. The terms now explicitly govern third-party integrations (Non-Runway Services) and state that these external tools are provided without warranties and that you are solely responsible for any data, actions, or consequences arising from them. The agreement also expands what conduct is prohibited to include interference with third-party services, and broadens liability protections to cover Runway's gross negligence and intentional misconduct. You can review the Non-Runway Services section to understand which third-party integrations you enable and the data you authorize to be transferred.

View change record →

How other platforms handle this

OpenAI

We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.

Anyscale

In the event of any such termination, Anyscale will refund to Customer a pro-rata portion of the Fees that have been prepaid but unused for the applicable Platform Services.

Kling AI

We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Excerpt from Runway's Terms of Service

Provision details

Document information
Document
Runway Terms of Service
Entity
Runway
Date stated by the document
Sept. 15, 2026
As printed in Runway’s text (version CA-V-007420), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 29, 2026
Text quoted from version
CA-V-007330, captured Oct. 3, 2026
Record ID
CA-P-043013
Document ID
CA-D-000447
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007330)
3af30b81c4f662e375e26e91b9d54c78a3635caf4d6f21fa733b79724bd59106
Analysis generated
May 12, 2026 17:34 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007330, captured Oct. 3, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007420, captured Oct. 8, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Runway
Document: Runway Terms of Service
Record ID: CA-P-043013
Version: CA-V-007330
Captured: 2026-10-03 00:53:14 UTC
SHA-256: 3af30b81c4f662e3…
URL: https://conductatlas.com/platform/runway/runway-terms-of-service/provision/CA-P-043013/refund-discretionary-and-not-precedent-setting/
Accessed: Oct. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Runway's Refund discretionary and not precedent-setting clause do?

The clause states: “We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Runway?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Runway.