A Canadian e-commerce platform that provides tools and services for businesses to create online stores, process payments, manage inventory, and handle shipping. The company hosts millions of merchant websites and processes substantial transaction volume, making it a critical piece of internet commerce infrastructure. Its policies govern how merchant and customer data is handled, what types of businesses can use the platform, and the terms under which online stores operate.
High — provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium — provisions worth knowing about but with partial protections or limited scope. Low — standard terms with minimal consumer impact.
This provision establishes a zero-tolerance stance on content and commerce facilitating human trafficking and exploitation of minors, aligning with federal law including the FOSTA-SESTA framework and…
The policy reserves the right to terminate service access without specifying advance notice periods, procedural safeguards, or a formal appeal mechanism, creating operational risk for merchants who r…
Merchants who rely on Shopify as their primary sales channel face the operational risk of account termination without advance notice, with access to store data available only for a limited and discre…
For merchants whose annual sales volume or business losses from a service disruption or wrongful account termination could far exceed twelve months of platform fees, this clause materially limits the…
This provision requires users to pursue claims against Shopify individually through arbitration, which may limit practical access to remedies for smaller claims and forecloses participation in class …
This document establishes Shopify's data collection, processing, and sharing practices for merchants, buyers, and website visitors across its platform. Shopify collects names, email addresses, payment card data, purchase history, device …
This document establishes the terms governing merchant use of Shopify's platform, including store operation, payment processing, APIs, and associated tools. The agreement authorizes Shopify to suspend or terminate merchant accounts …
This document establishes Shopify's acceptable use policy governing merchant and user conduct on its platform. The policy prohibits the sale of counterfeit goods, specified weapons accessories, unauthorized pharmaceuticals, certain adult …
ConductAtlas tracks 3 Shopify documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.
Shopify has made 1 policy changes in the past 12 months across the documents ConductAtlas tracks.
ConductAtlas has classified 64 provisions across Shopify's tracked documents. 23 are rated high severity, 37 medium, and 4 low.
Yes. Monitor subscribers ($19/month) can add Shopify to their watchlist and receive same-day email alerts whenever any tracked document changes.