A Canadian e-commerce platform that provides tools and services for businesses to create online stores, process payments, manage inventory, and handle shipping. The company hosts millions of merchant websites and processes substantial transaction volume, making it a critical piece of internet commerce infrastructure. Its policies govern how merchant and customer data is handled, what types of businesses can use the platform, and the terms under which online stores operate.
Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from Shopify’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.
This exclusion covers the full spectrum of damage categories, including direct damages, which means merchants may have no financial recourse against Shopify for virtually any harm suffered.
This establishes a hierarchy of enforcement responses, meaning account-level action such as suspension is constrained to a last resort when appropriate rather than being a default response.
Merchants cannot expect their store data to be promptly deleted upon closure or termination; a two-year retention period precedes any deletion process.
The use of "may have" indicates these rights are not guaranteed universally but depend on applicable law or other conditions not specified in this excerpt.
The 30-day notice requirement gives merchants a defined window to assess the impact of a fee change and respond before it takes effect.
This policy explains how Shopify handles your personal information, including the fact that connecting a third-party email inbox (like Gmail) lets Shopify read and collect the actual contents of your …
This document sets the rules for using Shopify to run an online store. Shopify will not issue refunds, can suspend your account if a payment fails within 28 days, and …
This policy sets out the rules merchants must follow to use Shopify, covering what they can sell, how they must behave, and what conduct is prohibited. Key limits include a …
Shopify restructured its contracting party and dispute resolution framework to specify different Shopify entities and courts based on merchant billing address. Previously, the terms designated a single contracting party and …
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
ConductAtlas tracks 3 Shopify documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.
Shopify has made 2 policy changes in the past 12 months across the documents ConductAtlas tracks.
ConductAtlas has classified 11 provisions across Shopify's tracked documents.
Yes. Monitor subscribers ($4.99/month) can add Shopify to their watchlist and receive an email alert after the daily check that finds a change to a tracked document. We check daily where we can, and show you where we can't.