Track 1 platform and get the weekly governance digest. No credit card required.
This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
This document establishes the terms governing use of Equifax's website and consumer credit services, including credit monitoring subscriptions and free credit report access. The agreement includes a mandatory arbitration clause and class action waiver that require disputes with Equifax to be resolved through individual binding arbitration rather than court litigation or class actions. California residents retain rights under state law, and users retain statutory rights under the Fair Credit Reporting Act to dispute inaccurate credit information independently of these terms.
This document constitutes Equifax's Terms of Use governing access to and use of Equifax's consumer-facing websites, products, and services, establishing a binding legal agreement between Equifax Inc. and its affiliates and users who access the site. The agreement states that users grant Equifax a non-exclusive, royalty-free license to use content they submit, and the terms authorize Equifax to modify services, terminate access, and update the terms at any time with continued use constituting acceptance. Notably, the terms include a mandatory arbitration clause with a class action waiver that directs individual disputes to binding arbitration, limiting users' ability to pursue collective legal remedies, and the agreement disclaims warranties and caps Equifax's liability, provisions that may face scrutiny under applicable consumer protection law depending on jurisdiction. The document engages the Fair Credit Reporting Act given Equifax's role as a consumer reporting agency, alongside the FTC Act, CCPA for California residents, and state consumer protection statutes; the FCRA creates a parallel statutory framework governing dispute rights that exists independently of these contractual terms. Compliance teams should note that contractual arbitration and liability limitations may be subordinate to statutory rights under FCRA and applicable state law, and that Equifax's dual role as both a data broker and a provider of consumer-facing credit products creates layered regulatory obligations beyond standard website terms.
Institutional analysis available with Compliance
Regulatory exposure by statute, material risk assessment, vendor due diligence action items, and enforcement precedent. Available on Compliance.
Start Compliance free trialMonitoring
Equifax has updated this document before.
Monitor includes same-day alerts, structured change summaries, and monitoring for up to 25 platforms.
Compliance Governance Intelligence
Need provision-level monitoring and regulatory mapping?
Compliance includes governance timelines, compliance memos, audit-ready analysis, and full provision tracking.
Start Compliance free trialCross-platform context
See how other platforms handle Dispute Resolution / Mandatory Arbitration and similar clauses.
Compare across platforms →Governance Monitoring
Structured alerts for policy changes, governance events, and provision updates across 318+ platforms.